Procedure 2.4 - Documenting Software Problems - Precor C966 Serivce Manual

Procedure 2.4
When a problem is found with the software in the upper or lower PCA, record the information
listed below.
When a problem occurs, record the following information:
• Model and serial number
• Software version number
• Program number running when the problem occurred
• A description of:
•
a. What happened or failed to happen.
b. The action taken by the user just before the problem occurred.
c. Problem-related information (such as how far into the program the problem occurred,
the work level being used when the problem occurred, etc.).
• The frequency of occurrence.
— Documenting Software Problems
C966 Treadmill
Page 12