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Instruction Manual LHV1000 SERIES #LX400014; r. 2.0/15899/15899; en-US...
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Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LHV1004 (4-channel) LHV1008 (8-channel) LHV1016 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com...
6.10 Quick Access to System Information ..........11 6.11 Connecting Cameras ..............12 6.11.1 About Lorex HD Wired Cameras........12 6.11.2 Installing Cameras............12 6.11.3 Connecting Camera Extension Cables........ 13 6.11.4 Extension Cable Options ..........14 Mouse Control .................. 15 Remote Control .................
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Table of contents Backup..................... 29 13.1 Formatting the USB Thumb Drive ..........29 13.2 Backing up Video..............30 13.3 Using Video Clip Backup ............30 13.4 Viewing Backup Files..............31 13.4.1 Viewing Backup Files on PC ..........31 13.4.2 Viewing Backup Files on PC using the Quick Video Player ................34 13.4.3 Viewing Backup Files on Mac ...........
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Table of contents 15.3.17 Configuring Hard Drive Type ..........63 15.3.18 Configuring General System Settings ......... 63 15.3.19 Setting the Monitor Resolution (Display) ......64 15.3.20 Saving Your System Configuration to a USB Flash Drive................65 15.3.21 Setting the System to Factory Defaults........ 66 15.3.22 Upgrading Firmware from USB..........
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19.2.3 Step 3 of 4: Enable DDNS on the System ......152 19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ... 152 Connecting a PTZ Camera (LHV1000 Series) ........156 20.1 Controlling a PTZ Camera (Local DVR)........156 20.2...
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Table of contents 20.2.2 Tours ................. 158 20.2.3 Pattern............... 159 20.2.4 Auto Scan ..............159 LHV1000 Series Hard Drive Installation ..........161 21.1 Installing a Hard Drive.............. 161 21.2 Removing the Hard Drive............162 21.3 Formatting Hard Drives ............163 Troubleshooting ................
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
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Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
• Instant email alerts with snap shot attachment. • Dual streaming to conserve bandwidth. Note Compatible with Lorex 720p wired HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
Getting Started (LHV1000 Series) The system comes with the following components: Remote control DVR (Digital Video Recorder) 12V DC power supply (may not be exactly as shown) USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.
Front Panel (LHV1000 Series) 1. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions. • NET: Glows when network is in normal state. Turns off for network error. • HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.
7. A/B: Connect RS485 cables. Note PTZ cameras must be Lorex 720p wired HD cameras to work with the system. Lorex 720p wired PTZ cameras can accept PTZ commands directly through the video cable. For more details, see 17.3 Controlling PTZ Cameras, page 78.
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7. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface. 8. Audio IN/Audio OUT: Service only; not supported. 9. Video input: Connect Lorex 720p wired HD cameras. #LX400014; r. 2.0/15899/15899; en-US...
• Connect cameras to the Video Input ports on the rear panel of the DVR. Note You must use Lorex 720p wired cameras. No other types of camera are compatible with the system. Push and twist the BNC connector clockwise to secure it to the BNC port 6.2 Step 2: Connect the Mouse...
Basic Setup (LHV1000 Series) • Connect a VGA cable (not included) from the VGA port to the monitor. VGA port. HDMI port. 6.5 Step 5: Connect the Power Adapter and Power on the DVR 1. Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.
• See 18 Mobile Apps: Connecting to your System Using a Smartphone or Tablet, page 101. Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed above to be port forwarded on your router. 6.10 Quick Access to System Information To quickly open a window that displays vital system information: •...
They use analog signals and can transmit video signals over long cable runs. Lorex HD wired cameras use a proprietary analog standard that only works with Lorex HD wired DVRs. HD wired cameras and HD wired DVRs are not compatible with older analog or HD-SDI equipment.
Basic Setup (LHV1000 Series) 2. Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen (see below for suggested stand configurations).
Basic Setup (LHV1000 Series) 6.11.3.1 Connecting and Removing BNC Cables BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and cannot be accidently removed. To connect or remove a BNC connector: • Push the BNC connector firmly into the BNC port and simultaneously twist the connec- tor clockwise to tighten.
Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. •...
Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...
Remote Control 8.1 Setting the Remote Control Address If you have more than one system, you can set up your remote control to pair with a specif- ic system. To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 9.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen.
Using the System 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...
Using the System 2. Adjust the Hue, Brightness, Contrast, and Saturation settings that the camera will use. To enable custom Gain controls, check Gain and use the slider to configure the gain level. Use Color mode to select a preset color profile. Note •...
Using the System 9.5 Using the Camera Toolbar The Camera Toolbar is used to perform actions on a specific channel. To access the Camera Toolbar: • Move the mouse to the top of the channel display. The Camera Toolbar has the follow- ing options: Quick Playback.
Using the System To use Real-time Backup: 1. Insert the USB flash drive or external hard drive into one of the USB ports on the system. 2. Move your mouse to the top of the channel display and click to start Real-time Backup.
Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.
Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. •...
Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.
Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.
Search (Playback) 12.2 Playback Controls Select playback device. Calendar: Select the day to playback. Channel select: Select channels to playback. Video clip backup: Select video clip start and end times. Backup video clip: Click to save selected clip. Playback Bar: Click inside the bar to select a playback time. Zoom Playback Bar: Select scope of time bar.
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Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. #LX400014; r. 2.0/15899/15899; en-US...
Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). Note USB external hard drives must be formatted in the FAT32 file format to be used with the system. 13.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.
• File Format: Select DAV to save files to save files to .dav format. You can playback . dav files using the Lorex video player software from www.lorextechnology.com/support. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.
Backup 2. Start playing back video using the steps in 12.1 Playing Back Video from the Hard Drive, page 26. 3. Click to activate video clip mode. 4. Click and drag the bookend icons ( ) from both sides of the timeline to determine the duration of video you would like to backup.
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Backup 2. Double click one of the files on the left to begin playback. Click to open a back up video file in another location. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 6 7 8 9 1.
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Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...
Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 13.4.2 Viewing Backup Files on PC using the Quick Video Player The quick video player for PC is saved on your USB drive when you backup a video file.
Backup Quick video player controls: 10 11 12 Select playback time. Open files. Play/pause. Stop/Stop recording. Start recording. Previous file. Slow. Back one frame. Forward one frame. 10. Fast. 11. Next file. 12. Snapshot. 13. Shuffle/repeat. 14. Full-screen. 13.4.3 Viewing Backup Files on Mac A Video Player for Mac is available from www.lorextechnology.com/support.
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Backup 4. Double click one of the files on the left to begin playback. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 6 7 8 9 1.
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Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Take a snapshot from the video file. •...
Managing Passwords and User Accounts Note The system includes a security feature to prevent unauthorized access that will lock the system if some- one attempts to log in with the wrong password 3 or more times. The lock will be reset after 30 minutes or if the system is restarted using the power switch.
Managing Passwords and User Accounts 14.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
Managing Passwords and User Accounts 14.4 Deleting Users 1. In the Account menu, click next to the user account you would like to delete. 2. Click OK to confirm. Note The admin and default user accounts cannot be deleted from the system. 14.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts.
Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. Users accounts assigned to this group can not be given any permissions the group does not have.
Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. Note The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1.
Using the Main Menu 15.1.2 Configuring Recording Quality The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream re- cords lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.
Using the Main Menu 15.1.3 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications.
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Using the Main Menu 2. Enter a custom name for each channel. 3. Click OK to save changes. #LX400014; r. 2.0/15899/15899; en-US...
Using the Main Menu 15.2 Info Info contains menus that show you system information. 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...
Using the Main Menu The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 15.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.
Using the Main Menu • Video Loss: Shows disconnected channels. • Motion: Shows channels with active motion alarms. To access the Alarm Status menu: • From the Main Menu, click and then select Alarm Status. 15.2.5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices.
Using the Main Menu 15.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.
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Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.
Using the Main Menu 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 15.3.1 Network The Network menu allows you to configure network parameters for your system. Note The WiFi menu is not supported.
Using the Main Menu 2. Under Mode, select DHCP (recommended) to let the system automatically obtain an IP address from the router or Static to assign a static IP address. If you select Static, configure the following: • IP Address: Enter the IP address you would like to assign to the system. Make sure that no other device on your network is using the same IP address.
Using the Main Menu 15.3.4 Configuring DDNS Settings Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 144 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the In- ternet without requiring port forwarding or DDNS registration.
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2. Check Enable to enable email notifications. If you want to use Lorex’s email server (recommended): 1. Check Lorex Mail to use the Lorex email server to send out alarm notifications. This is the recommended setting. 2. Configure the following: •...
Using the Main Menu If you want to use your own email server (advanced): 1. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. • Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
Using the Main Menu 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable motion detection on the selected channel. 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection.
Using the Main Menu To configure Video Loss settings: 1. From the Main Menu, click and then click Event>Motion>Video Loss. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable video loss events for the selected channel. 4.
Using the Main Menu To configure hard drive warnings: 1. From the Main Menu, click and then click Event>Warning>HDD. 2. Under Event Type, select the hard drive event you would like to configure. • No Disk: No hard drive detected. •...
Using the Main Menu 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. • IP Conflict: More than one device on your network has the same IP address. •...
Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
Using the Main Menu 15.3.14 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras. To set up the snapshot schedule: 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3.
Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year.
Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. 15.3.17 Configuring Hard Drive Type The system supports the following hard drive types: •...
Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See8.1 Setting the Remote Control Address, page 17.
Using the Main Menu To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution.
Using the Main Menu To save your system configuration to a USB flash drive: 1. Insert a USB flash drive (not included) into one of the USB ports. 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration.
Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 15.3.22 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.
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Using the Main Menu 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION #LX400014; r. 2.0/15899/15899; en-US...
Using the Main Menu 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.
Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. Note •...
Connecting to Your System Over the Internet on PC or Mac 3. Reconnect the power adapter to power the system back on. (may not be exactly as shown) (not required for local viewing) 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™...
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Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. #LX400014; r. 2.0/15899/15899; en-US...
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Connecting to Your System Over the Internet on PC or Mac 5. Enter the following: 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000).
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Connecting to Your System Over the Internet on PC or Mac 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.
Using FLIR Cloud™ Client for PC or Mac 17.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 2 3 4 5 6 7 8 1.1.
Using FLIR Cloud™ Client for PC or Mac Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds.
Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.
Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode.
Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.
Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset. •...
Using FLIR Cloud™ Client for PC or Mac 17.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
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Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings. •...
Using FLIR Cloud™ Client for PC or Mac 17.5 Playback Controls 5 6 7 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...
Using FLIR Cloud™ Client for PC or Mac 16. Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading. 17. Search: Search for video on the selected channels based on the search parameters you set.
Using FLIR Cloud™ Client for PC or Mac 17.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software. Note You must set up alarms in the Alarm CFG menu before they will appear in this list. See 17.12 Alarm CFG, page 91 for more details.
Using FLIR Cloud™ Client for PC or Mac To view client logs: 1. Click Client Log to view logs for the client software. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. •...
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Using FLIR Cloud™ Client for PC or Mac 2. Click Add Map. 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
Using FLIR Cloud™ Client for PC or Mac 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software.
Using FLIR Cloud™ Client for PC or Mac Devices overview: 1. Devices Found: Shows systems that are connected to the same network as the com- puter where the client is installed. Once you connect to the system, it moves to the bot- tom of the screen.
Using FLIR Cloud™ Client for PC or Mac Note The settings available depend on the model of system you have. 17.12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts. Note Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
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Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion. •...
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Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms. 6.
Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view. 5.
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Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 17.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 17.15 General The General menu is where you can configure application settings for the client software. To access the General menu: •...
Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings. •...
Using FLIR Cloud™ Client for PC or Mac • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms. • Disk Error: Select or preview the sound that will play for disk errors. •...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet The system is compatible with iPhone, iPad and Android devices. Platform Supported Versions App Name Get App From and Devices iPhone/iPad FLIR Cloud™ Apple App Store Android Android FLIR Cloud™ Google Play Store www.lorextechnology.com/support for the latest list of supported apps and devices.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Configure the following: EXAMPLE 4.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. Under Device ID, manually enter the Device ID printed on the label.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Iris: Tap to show iris controls. 3. Focus: Tap to show focus controls. 4.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet Local Files Overview Menu: Return to Menu. Files: Tap to open files. File Type: Tap the options to select video files or snapshots. Options: Tap to delete or export files to your device’s local storage. Note Exported snapshots and video files are saved to the Photos app.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet Note Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400014;...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 18.1.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To use Favorites: 1.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap , and then tap to open the group. 18.1.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 3. Tap the camera or cameras to select and then tap Start Live Preview to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap . Tap OK to confirm. 18.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Configure the following: EXAMPLE 2.1. Tap Register Mode and select IP/Domain. 2.2. Name: Choose a name for your system of your choice. 2.3. Address: Enter the IP address or DDNS address of your system. 2.4.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 18.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). •...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 6. Configure the following: EXAMP LE 6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device. Under Device ID, manually enter the Device ID printed on the label. 6.2.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet Live View Overview Display area: Double-tap to open camera in full screen. Favorites: Slide to select favorites. Disconnect all: Disconnect all cameras. Add to favorites: Add the current view to favorites. Shapshot: Tap to take a snapshot from the currently selected channel.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet Note You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet Playback Controls Display area: Double-tap to open camera in full screen. Play/pause. Previous file. Disconnect: Disconnect the currently selected camera. Not supported. Snapshot: Tap to take a snapshot from the currently selected camera. Change display view.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 18.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet Note Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400014;...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 18.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 18.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. To edit the E-map: 4.1. Select Image: Select different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap a camera from the E-map to open. 18.2.11 Using the Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1. From live view, tap then 2.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet • You must port forward the HTTP Port (default: 80) and Client port (35000) on your router to the device’s local IP address. • To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 6. Configure the following: EXAMP LE 6.1. Tap Register Mode and select IP/Domain. Then tap New Device to return to the New Device screen. 6.2. Name: Choose a name for your system of your choice. 6.3.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 18.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Configure the following: EXAMPLE 4.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. Under Device ID, manually enter the Device ID printed on the label.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Iris: Tap to show iris controls. 3. Focus: Tap to show focus controls. 4.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet Menu: Return to Menu. Files: Tap to open files. File Type: Tap the options to select video files or snapshots. Options: Tap to share, delete, or export files to your device’s local storage. Note Exported video files are saved to MP4 format in the folder /snapshot/mp4/, which you can access by connecting your Android device to a computer using a USB cable.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet Note Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400014;...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. Note to create a new group and then enter a name for the new group. 3.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap , and then tap to open the group. 18.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1.
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 3. Tap the camera or cameras to select and then tap Start Live Preview to open the cameras. 18.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Tap . Tap OK to confirm. 18.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
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Mobile Apps: Connecting to your System Using a Smartphone or Tablet 2. Configure the following: EXAMPLE 2.1. Tap Register Mode and select IP/Domain. 2.2. Name: Choose a name for your system of your choice. 2.3. Address: Enter the IP address or DDNS address of your device. 2.4.
DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using , FLIR Cloud™ see 16 Connecting to Your System Over the Internet on PC or Mac, page 70.
DDNS Setup (Advanced) 3. Reconnect the power adapter to power the system back on. (may not be exactly as shown) (not required for local viewing) 19.1.2 Step 2 of 3: Obtain the System’s Local IP Address 1. Right-click to open the Quick Menu and click Info. Enter the system user name (de- fault: admin) and password (default: 000000).
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DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).
DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...
Step 1. 2. The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
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DDNS Setup (Advanced) 3. Click Warranties to register your product for warranty. Note Warranty registration is required to register for DDNS. 4. The Warranty page opens. Click Activate Warranty to register your product for warranty. 5. Under Your Address, select an address or click Enter a New Address to create a new address.
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Click Save Warranty. 7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS.
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9. Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to ena- ble remote access to your system. Record your information below:...
DDNS Setup (Advanced) 19.2.3 Step 3 of 4: Enable DDNS on the System To enable DDNS in your System: 1. Right-click and click Main Menu. Enter the system password if prompted. 2. Click and then click Network>DDNS. 3. Check Enable. 4.
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DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. #LX400014; r. 2.0/15899/15899; en-US...
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DDNS Setup (Advanced) 5. Enter the following: 5.1. Check By IP/Domain to add a system using the DDNS address. 5.2. Device Name: Choose a name for your system of your choice. 5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .lorexddns.net.
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DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Connecting a PTZ Camera (LHV1000 Series) You can connect PTZ cameras (not included) to the system. You must use Lorex 720p wired PTZ cameras with the system. Lorex 720p wired PTZ cameras can accept PTZ commands directly through the video cable. There is no need to run special wiring to use PTZ cameras.
Connecting a PTZ Camera (LHV1000 Series) PTZ Controls Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera.
Connecting a PTZ Camera (LHV1000 Series) 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8. Reset: Click to move the camera to the home position.
Connecting a PTZ Camera (LHV1000 Series) 5. Click Add Preset. 6. Repeat steps 4 and 5 to add additional presets to the tour. Note Click Del Tour to clear all presets from a tour. To run a tour: • Under No., select the number of the tour you would like to go to and click 20.2.3 Pattern...
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Connecting a PTZ Camera (LHV1000 Series) 4. Move the camera into the desired right position and click Right. To run an auto scan: • Click #LX400014; r. 2.0/15899/15899; en-US...
LHV1000 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 4TB. 21.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing the hard drive.
LHV1000 Series Hard Drive Installation 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system.
LHV1000 Series Hard Drive Installation 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6. Replace the cover and cover screws (6x).
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LHV1000 Series Hard Drive Installation 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. #LX400014; r. 2.0/15899/15899; en-US...
Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling Lorex Technical Support: Error Possible Causes Solutions •...
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Troubleshooting Error Possible Causes Solutions • There is no picture on moni- • Monitor/TV not detected by • Power off the monitor/TV and tor/TV after connecting it to system. system. Power on the moni- the system. tor/TV, and then power on the system.
LHV1000 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & re- mote monitoring Number of Channels 4/8/16 Inputs/Ouputs Video IN 4/8/16 x 1Vp-p, CVBS, 75ohms, BNC Video OUT VGA OUT HDMI Audio IN 1 Line in (RCA) for service only—Audio recording...
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LHV1000 Series System Specifications Recording Schedule By hour, by day, by recording mode, by motion, by channel Pre Recording Max. 30 Seconds Post Recording Max. 5 Minutes Reliability Watch-Dog, auto-recovery after power failure Covert Video Playback Playback Channel Single channel or quad playback...
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Total 16ch Per channel As our products are subject to continuous improvement, Lorex Corporation and its subsid- iaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE #LX400014; r. 2.0/15899/15899; en-US...
Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
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Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.