Solving Problems; Common Problems - Dell 2407WFP User Manual

Documentation
Contact Us
Shop Services & Warranties
Technical Support Customer Service
You are here: Dell USA > Support Home Page
Back to Contents Page

Solving Problems

Dell 2407WFP Flat Panel Monitor
Monitor Specific Troubleshooting

Common Problems

Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell™ Soundbar (Optional) Troubleshooting
Card Reader Troubleshooting
CAUTION: Before you begin any of the procedures in this section, follow the
Monitor Specific Troubleshooting
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your
monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital
(white connector) and the Analog (blue connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a
video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending
upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer
system, because your monitor is functioning properly.
NOTE: Self test feature check is not available for S-Video, Composite and Component video modes.
Common Problems
http://support.dell.com/support/edocs/monitors/2407WFP/en/solve.htm
Support Resource Center
Warranty Information Dell Forums Contact Us
Account
Safety Instructions.
or
Page 1 of 6
Cart Sign In
Keyword Search
My Account My Order Status
12/10/2007