3Com OfficeConnect Getting Started Manual page 20

4-2 C 4: W
HAPTER ARRANTY
as not meeting this standard. If it appears that any product that is stated
to meet this standard does not perform properly with regard to such date
data on and after January 1, 2000, and Customer notifies 3Com before
the later of April 1, 2000, or ninety (90) days after purchase of the
product from 3Com or its authorized reseller, 3Com shall, at its option
and expense, provide a software update which would effect the proper
performance of such product, repair such product, deliver to Customer
an equivalent product to replace such product, or if none of the
foregoing is feasible, refund to Customer the purchase price paid for such
product.
Any software update or replaced or repaired product will carry a Year
2000 Warranty for ninety (90) days after purchase or until April 1, 2000,
whichever is later.
OBTAINING WARRANTY SERVICE: Customer must contact a 3Com
Corporate Service Center or an Authorized 3Com Service Center within
the applicable warranty period to obtain warranty service authorization.
Dated proof of purchase from 3Com or its authorized reseller may be
required. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a Service Repair Order (SRO) number
marked on the outside of the package, and sent prepaid and packaged
appropriately for safe shipment, and it is recommended that they be
insured or sent by a method that provides for tracking of the package.
The repaired or replaced item will be shipped to Customer, at 3Com's
expense, not later than thirty (30) days after 3Com receives the defective
product. Return the product to:
3Com
SRO#___________
attn: Dock 15 PCD
1800 W. Central Ave.
Mt. Prospect, IL 60056
3Com shall not be responsible for any software, firmware, information,
or memory data of Customer contained in, stored on, or integrated with
any products returned to 3Com for repair, whether under warranty or
not.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF
THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT