Navien NPE-180A Installation Manual page 68

Condensing Water Heater
Installation
Manual
Getting Service
If your water heater requires service, you have several options for getting service:
Contact Technical Support at 1-800-519-8794 or on the website: www.navienamerica.com.
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For warranty service, always contact Technical Support rst.
Contact the technician or professional who installed your water heater.
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Contact a licensed professional for the a ected system (for example, a plumber or electrician).
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When you contact Technical Support, please have the following information at hand:
Model number
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Serial number
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Date purchased
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Installation location and type
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Error code, if any appears on the front panel display.
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Navien America, Inc.
20 Goodyear lrvine, CA 92618 TEL +949-420-0420 FAX +949-420-0430 www.navienamerica.com
Version: 3.00(April 30. 2013)