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Check the following list to be sure a service call is really necessary. A quick reference
of this manual may prevent an unneeded service call.
If nothing on the cool{top operates:
• check for a blown circuit fuse or a tripped main circuit breaker.
• check if cooktop is properlyconnected to electriccircuit in house.
If cooktop elements do not get hot enough:
• surfacecontrols may not be set properly.
• voltage to house may be low.
• cookwaremay not be flat or the correct size or shape.
If elements emit a slight odor and/or smoke when first turned on:
• this is normal.
If tiny scratches or abrasions
appear on cooktop:
• coarseparticles(i.e.sugar,dust,salt) werebetweencookwarebottomsandcooktop.
• incorrectcleaning materialswere used to clean cooktop.
• glass cookware was slid across the cooktop.
• cookwarewith a rough bottom was used.
If metal-markings appear on cooktop:
• metalcookpotsor utensilswere slidacrossthe cooktop.
If brown streaks and/or areas of discoloration with a metallic sheen
appear on cooktop:
• boilovers burnedontothe cooktep.
• mineraldepositsfrom water of food burnedontothe cooktop.
• soil from cookpot bottom was transferred to the cooktop.
• incorrectcleaning materials were used.
Model CCE3451 Only:
If "beeping"
occurs when an induction control has been turned on:
• there is no coekpot sittingon the cooking area which was turned on.
• the cookpot is made from a nonmagnetic material (see cookware section for
examples).
• the size of the cookpot is less that 4" in diameter.
It a "ticking"
sound occurs when an induction element is on:
• It is normalto hear a slight tickingsoundwhile using an induction element. This can
be more noticeablewith certain types of cookware.
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