HP Notebook PC Reference Manual page 116

Troubleshooting and Maintenance
Troubleshooting Your Computer
• Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
• If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an
unused value manually (Windows 98 only): click Start, Settings, Control Panel, then
double-click System and use the Device Manager tab.
• Try the card in another computer to see whether the card functions properly.
• Zoomed Video is supported in the lower card slot only.
• Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in
Windows 2000. Contact Xircom to see if your card is one of these.
• When using a PC card in a docking system, insert or remove the card while the
system is turned on.
• Test the PC card with the e-Diagtools diagnostics. See "Testing the Hardware" on
page 125.
If an I/O card stops communicating properly
• The card may have been reset if the computer suspended or turned off. Exit any
applications, then remove and reinsert the card.
If a PC card modem is not working
• Disable the internal modem:
1. Open the hardware Device Manager: click Start, Settings, Control Panel, System
(Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance,
System (Windows XP).
2. Double-click Modem to list the current modem devices.
3. Double-click the internal modem, then select the option to disable the modem.
If an I/O card stops communicating properly
• Exit and restart the application. The card may have been reset if the computer
suspended or turned off.
• Check settings in Control Panel.
116 Reference Guide