Piece Parts Availability; Technical Support - Motorola GM338 Service Manual

1-2
2.3

Piece Parts Availability

Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola's Accessories
and Aftermarket Division (AAD). If no part number is assigned, the part is not normally available
from Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola
Depot only. If a parts list is not included, this generally means that no user-serviceable parts are
available for that kit or assembly.
All orders for parts/information should include the complete Motorola identification number. All part
orders should be directed to your local AAD office. Please refer to your latest price pages.
2.4

Technical Support

Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. Initial contact should be by telephone wherever possible. When contacting
Motorola Technical Support, be prepared to provide the product model number and the unit's
serial number.
Toll-Free
Country or Territory
China
Indonesia
Malaysia
Philippines
Singapore
Thailand
Non-Toll-Free
Country or Territory
China
Hong Kong SAR
India
Indonesia
Korea
Malaysia
Philippines
Singapore
Taiwan
Thailand
Vietnam
All Other Countries
Number
800-810-0976
0800-1-686868
1800-801687
1800-16510271
1800-4855333
1800-225412
Number
(86-10) 6843-8231
(852) 2966-4188
(91) 80-658-7677-7678
(62-21) 251-3050
(822) 3466-5401
(603) 7803-9922
(63-2) 810-0762
(65) 486-7171
(886) 2-27058000 ext. 6308
(66) 2254-8388
(84) 8-8294091
IDD code + (65) 4855333
Warranty and Service Support