The Disk Drives - Toshiba Satellite 110 Series User Manual

The Disk Drives

Problems with the hard disk or with a diskette drive usually show
up as an inability to access the disk or as sector errors. Sometimes
a disk problem may cause one or more files to appear to have gar-
bage in them. Typical disk problems are:
You are having trouble accessing a disk, or some of the data
appears to be missing.
Make sure you're identifying the drive by its correct name
(A or C).
Run ScanDisk, which analyzes the directories, files and File Allo-
cation Table (FAT) on the disk and repairs any damage it finds. To
run ScanDisk, follow these steps:
1 Click Start, then point to Programs.
2 Point to Accessories, then point to System Tools.
3 Click ScanDisk.
Windows 95 opens the ScanDisk window.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery proce-
dures. Many software packages automatically create backup files.
You may also be able to recover lost data by using utility software,
which is available from your dealer.
A diskette won't go into the built-in diskette drive.
You may already have a diskette in the drive. Make sure the drive
is empty.
You may be inserting the diskette improperly. Hold the label of
the diskette with the hub side facing down, and insert it so the
metal head window cover goes into the drive first.
The metal cover or loose labels may be obstructing the path into
the drive. Carefully inspect the diskette. If the metal cover is loose,
replace the diskette. If the label is loose, replace the label and try
inserting the diskette again.
Part I: Getting To Know Your Computer
If Something Goes Wrong...
Fixing Device Related Problems
253