Warranty Policy - Pentax 645D Operating Manual

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WARRANTY POLICY

All PENTAX cameras purchased through authorized bona fide
photographic distribution channels are guaranteed against defects of
material or workmanship for a period of twelve months from date of
purchase. Service will be rendered, and defective parts will be replaced
without cost to you within that period, provided the equipment does not
show evidence of impact, sand or liquid damage, mishandling,
tampering, battery or chemical corrosion, operation contrary to
operating instructions, or modification by an unauthorized repair shop.
The manufacturer or its authorized representatives shall not be liable for
any repair or alterations except those made with its written consent and
shall not be liable for damages from delay or loss of use or from other
indirect or consequential damages of any kind, whether caused by
defective material or workmanship or otherwise; and it is expressly
agreed that the liability of the manufacturer or its representatives under
all guarantees or warranties, whether expressed or implied, is strictly
limited to the replacement of parts as hereinbefore provided. No refunds
will be made on repairs by non-authorized PENTAX service facilities.
Procedure During 12-month Warranty Period
Any PENTAX which proves defective during the 12-month warranty
period should be returned to the dealer from whom you purchased the
equipment or to the manufacturer. If there is no representative of the
manufacturer in your country, send the equipment to the manufacturer,
with postage prepaid. In this case, it will take a considerable length of
time before the equipment can be returned to you owing to the
complicated customs procedures required. If the equipment is covered
by warranty, repairs will be made and parts replaced free of charge, and
the equipment will be returned to you upon completion of servicing. If
the equipment is not covered by warranty, regular charges of the
manufacturer or of its representatives will apply. Shipping charges are
to be borne by the owner. If your PENTAX was purchased outside of the
country where you wish to have it serviced during the warranty period,
regular handling and servicing fees may be charged by the
manufacturer's representatives in that country. Notwithstanding this,
your PENTAX returned to the manufacturer will be serviced free of
charge according to this procedure and warranty policy. In any case,
however, shipping charges and customs clearance fees to be borne by
the sender. To prove the date of your purchase when required, please
keep the receipt or bills covering the purchase of your equipment for at
least a year. Before sending your equipment for servicing, please make
sure that you are sending it to the manufacturer's authorized
representatives or their approved repair shops, unless you are sending
it directly to the manufacturer. Always obtain a quotation for the service
charge, and only after you accept the quoted service charge, instruct
the service station to proceed with the servicing.
• This warranty policy does not affect the customer's statutory
rights.
• The local warranty policies available from PENTAX distributors
in some countries can supersede this warranty policy.
Therefore, we recommend that you review the warranty card
supplied with your product at the time of purchase, or contact
the PENTAX distributor in your country for more information and
to receive a copy of the warranty policy.
The CE Mark is a Directive conformity mark of the
European Union.
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