Advanced Features; Making An E-Response Help Call - Iwatsu ICON IX-5930 Series Quick Reference Manual

ADVANCED FEATURES

Making an E-Response Help Call

If programmed, your Iwatsu Enterprise-CS System
provides emergency notification to a group of
telephones or paging system.
Note: This feature is in addition to 911 Support.
• Go off hook and do not dial for more than 10
seconds.
or
• Go off hook and begin dialing a system
extension. Between digits pause for more than
10 seconds.
or
• At intercom (ICM) dial tone dial the E-Response
Group access number.
The system will initiate an E-Response Help Call to
the stations in your E-Response Group and/or a
paging system.
Answering Machine Emulation (Voice Mail
Monitor)
Station users may monitor voice mail messages as
they are recorded. While monitoring the recording,
the station user may elect to initiate conversation
with the caller. You may activate or deactivate this
feature from your extension.
To begin Voice Mail Monitor
When a call is answered by voice mail at an idle
station, you will hear a monitor tone.
• The Voice Mail Monitor key red LED will begin
to flash.
• Press the Voice Mail Monitor key.
• When the Voice Mail Monitor key green LED
lights, you will hear the caller's message as it is
recorded.
• Press the Voice Mail Monitor key a second time
to begin talking to the caller.
or
• Press SPEAKER or hang up to end voice mail
monitoring. The caller's message will be saved to
your voice mailbox.
To activate / deactivate or change the Voice Mail
Monitor mode:
• While your station is idle, press SPEAKER.
• Press FEATURE.
• Press the Voice Mail Monitor key.
• Press 1 to deactivate Voice Mail Monitoring.
• Press 2 to activate manual Voice Mail
Monitoring.
• Press 3 to activate auto Voice Mail Monitoring.
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