Troubleshooting - SAGEMCOM DTR94 User Manual

UG 253443006-C DTR94 HD Freesat UK.book Page 41 Jeudi, 13. octobre 2011 11:25 11

11. Troubleshooting

WARNING
Never open the recorder, this can be dangerous.
Symptom
The remote control is not working. • Point the remote control at the recorder.
The recorder display shows no
information (no time, no channel
number, etc.).
The recorder displays - -: - - in
standby mode.
The recorder displays a black
screen or an error message.
The picture is frozen / unclear.
The recorder cannot find any
channels.
The TV set does not switch to the
recorder when it leaves standby
mode.
There is no sound in HOME
CINEMA mode on some
channels.
Black and white video on AUX
output (during VCR/DVD
recording).
DTR94 HD freesat
Action
• Check the battery life and check the batteries are
inserted properly.
• Switch the recorder on by pressing the On/Off button.
• Check all the connections (see Connections,
page 13).
• Take the recorder out of standby mode by pressing
the key.
• Check that the satellite signal is correctly detected
(see Signal Information, page 39).
Search for programmes (see Searching for channels,
page 35).
Check all the connections, check the antenna and
search for programmes again (see Searching for
channels, page 35).
• Check the dish reception (see Signal Information,
page 39).
• Search for programmes
channels, page 35).
• Contact your satellite installer/dealer for more
information on your satellite dish installation and
alignment.
• Check that your TV set is connected to the TV Scart
socket (see Connection to the TV set, page 14).
• If necessary, select the Scart input directly on your
TV set.
Check that the recorder is connected to a HOME
CINEMA amplifier with a digital link (see Connection to
a home cinema amplifier, page 17).
Check that the signal type chosen for AUX Scart output
is compatible with your VCR (select PAL on VCR, see
Audio and Video Output settings, page 36).
41
(see Searching for