Troubleshootoing - IOGear BOSS GNS1000 GNS1000 GNS1000 User Manual

TroubleShooting
Basic TroubleShooting
BOSS™
• Make sure you have Critical Updates from the Microsoft ® Website at http://windowsupdate.microsoft.com;
then, click on "Product Updates," select the latest Critical Update package for your Windows OS, and
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then click "Download."
• Apple users please ensure you have the latest version of your OS. Go to www.apple.com for more information.
• Make sure the drive is turned on before you start-up your computer.
• Make your new BOSS™ the only device hooked into the Network.
• Do not use a hub or repeater in connecting your drive to the computer.
• Use the cable that was shipped with your BOSS™.
• Check all cable connections.
• Use other IOGEAR cables if you have any extra.
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Other Issues
At the very least, make sure your computer has all available updates provided by the manufacture of
both your hardware and software. Updates can be found at http://www.versiontracker.com or
http://www.download.com.
Upgrade your CPU firmware to the latest revision. Please read all text on the download pages to
determine which firmware update is appropriate for your computer.
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