Troubleshooting Guide - Dimplex BF8000ST Service Manual

Troubleshooting guide

PROBLEM
general
Circuit breaker trips or fuse
blows when unit is turned on
Unit with a Remote Control turns
on or off by itself
Lights dim in room while the unit
is on
Power cord gets warm
Fireplace seems dark
Appearance
Fireplace does not turn on Manu-
ally
Fireplace does not turn on using
the Remote Control
(If Applicable)
Flame Frozen
Flame not bright or flame not
visible
Log set dim, not glowing
Flame Shudder
Light leaking around the log set
CAUSE
Short in unit wiring.
Improper circuit current rating
Remote control has a similar frequency
to other remotes in the area.
Radio frequency disturbance from out-
side sources.
Defective Remote Control Receiver
Unit is drawing close to circuit current
rating
Normal Operation
Defective power cord
Improper operation
Defective Light Dimmer
Improper operation
No incoming voltage from the electrical
wall socket
Loose wiring
Defective Switch (3-Position or On/Off)
Defective Remote Control Receiver
Improper operation
Remote control not initialized to fireplace
Remote Control not working
Defective Flicker Motor
Defective Flame Speed Control
Loose wiring
Burnt light bulbs
Loose wiring
Defective light harness
Burnt out light bulbs
Defective flicker motor
Defective Flame Speed Control
Log set not positioned properly
Trace wiring in unit.
Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Replace Remote Control. Initialize to Remote Control
Receiver
Replace Remote Control and Receiver where neces-
sary. Initialize Remote Control and Receiver
Replace Remote Control Receiver and initialize to
Remote Control.
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
The power cord may get slightly warm to the touch
when the heater is on
Replace power cord if cord gets hot to the touch.
Refer to Operation Section
Replace Light Dimmer Components
Refer to Operation Section
Check Fuse/Breaker Panel
Check wiring connections
Replace switch
Replace Remote Control Receiver. Initialize Remote
Control and Receiver.
Refer to Operation Section
Initialize the remote control
Install new battery into the Remote Control. Reinitial-
ize Remote Control and Receiver, where necessary
Replace Remote Control or Receiver where neces-
sary. Initialize Remote Control and Receiver.
Replace Flicker Motor
Replace Flame Speed Control Components
Check wiring connections
Replace light bulbs
Check wiring connections
Replace light harness
Replace light bulbs
Replace flicker motor
Replace Flame Speed Control Components
Check log set for proper fit
15
SOLUTION