Cisco WIP310 User Manual
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Cisco WIP310 User Manual

Cisco WIP310 User Manual

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USER GUIDE

Wireless-G IP Phone
WIP310
Model:
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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Summary of Contents for Cisco WIP310

  • Page 1: User Guide

    USER GUIDE Wireless-G IP Phone WIP310 Model: VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 2: Table Of Contents

    Table of Contents Introduction Welcome About This Guide Online Resources Copyright and Trademarks Chapter 1: Getting to Know Your WIP310 Phone and Charger Phone Keys and Buttons Handset Navigation Pad Keypad Phone Hardware Features Phone LED Phone Display Screen Display Screen Icons...
  • Page 3 Using Star Codes Upgrading Your Phone Software Performing a Factory Reset Restarting the Phone Chapter 5: Cisco SPA9000 Voice System Features Picking Up a Call at a Specific Extension Picking Up a Call at an Extension in a Group Parking a Call...
  • Page 4 Table of Contents Electric and Electronic Equipment (WEEE) Appendix E: Software License Agreement Software in Linksys Products Software Licenses Wireless-G IP Phone VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 5: Introduction

    User Guide will refer to websites without including http:// in front of the address Some older web browsers may The Cisco WIP310 IP phone is part of the Cisco suite of require you to add it products for small-to-medium businesses and individuals...

  • Page 6: Copyright And Trademarks

    SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc and/or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or...

  • Page 7: Chapter 1: Getting To Know Your Wip310

    You also press this button to end a call or to return to the Phone in charger phone Home screen at any time Your Cisco WIP310 Wireless-G IP Phone set consists of a Call Button handset, charger, USB cable, and power supply...

  • Page 8: Keypad

    Getting to Know Your WIP310 Chapter 1 Keypad Phone Hardware Features The keypad is used for dialing numbers and entering Your phone includes a speaker phone and a headset port letters and symbols Speaker Phone Speaker phone Keypad The speaker is located on the back of the phone To use the...

  • Page 9: Phone Display Screen

    Getting to Know Your WIP310 Chapter 1 Phone Display Screen Icon Description Your phone features a full-color high-resolution display Indicates the battery status Flashing bars screen that provides the phone status, time and date, and indicate the battery is charging The battery is...
  • Page 10 Getting to Know Your WIP310 Chapter 1 Display Messages Icon Description Your phone displays status messages on the screen to indicate phone actions and results Some of the common Indicates that dialing is in progress display messages are: Acquiring Network—The phone is attempting to connect...
  • Page 11 Getting to Know Your WIP310 Chapter 1 IMPORTANT SAFETY INSTRUCTIONS Properly dispose of any “dead” batteries because they • are likely to leak into the product BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRE- Do not store this product or the battery in a high •...

  • Page 12: Chapter 2: Installing The Wip310

    Installing the WIP310 Chapter 2 Chapter 2: The phone briefly displays a charging icon and the LED is solid red When the LED is solid green, the phone is fully Installing the WIP310 charged Installing the Battery NOTE: The battery needs to charge for at least 8 hours prior to the phone’s initial...
  • Page 13 Installing the WIP310 Chapter 2 Accessing the Wireless Network The first time you power on the phone, the phone is not configured to connect to a network To connect your phone to your wireless network, you need to set up a Wireless Profile There are two ways to configure the Wi- Fi Profile: Automatically via Wi-Fi Protected Setup®...
  • Page 14 Installing the WIP310 Chapter 2 Setup Instructions Settings Menu Press the Wi-Fi Protected Setup button on your Select button to view your options Press the router Navigate to Connect by using PIN. Wi-Fi Protected Setup button Within two minutes, press the Select button (green...
  • Page 15 If you are manually configuring your WIP310 wireless Button again and navigate to the Wireless Setup connection, you need to know the wireless security type menu for your router The WIP310 works with the following security types: —Wired Equivalent Privacy With this type of •...
  • Page 16 Installing the WIP310 Chapter 2 You can either scan for wireless routers in the area, or input the router name directly if you know it To search for the available networks, press the Options soft key, then navigate to Scan Networks Press the...
  • Page 17 Switching Between Wireless Profiles You can configure multiple wireless profiles on your WIP310 If you have more than one wireless profile saved on your phone, the phone tries to contact the first wireless router in the list upon startup Therefore, you should first...

  • Page 18: Choosing The Wireless Ip Settings

    Choosing the Wireless IP Settings router Primary DNS—Enter the IP address of the primary • By default, your WIP310 phone uses Dynamic Host Domain Name Server (This server translates domain Configuration Protocol (DHCP) With DHCP, the router names to IP addresses )

  • Page 19: Chapter 3: Using Your Wip310

    Using Your WIP310 Chapter 3 Chapter 3: Redialing the Last Called Number Using Your WIP310 To redial the last called number, in the Home screen, press the Call button twice Receiving Phone Calls The Wireless-G IP Phone supports many features such as caller ID, call forwarding, call transfer, and 3-way Press the Call button to answer the Phone’s incoming call...

  • Page 20: Placing A Call On Hold

    Using Your WIP310 Chapter 3 Placing a Call on Hold Transferring a Call To place a call on hold, press the Select button while on a You can transfer calls in two ways: call The hold icon appears To return to the call, press the Blind transfer —Transfer a call to another party...

  • Page 21: Viewing Missed Calls

    Using Your WIP310 Chapter 3 Viewing Missed Calls Press the Select button The entire Call History appears This selection allows you to quickly view any Missed Calls Left or Right Arrow key to scroll through the Press the If there are no missed calls, this choice does not appear A...

  • Page 22: Configuring Call Waiting

    You can configure your phone to block calls from an unidentified caller Calls from unidentified callers will not ring your WIP310 phone To configure call blocking: Settings >Call Forwarding > Forward All Dest Call Forwarding in the Settings...

  • Page 23: Using Speed Dials

    Using Your WIP310 Chapter 3 Forward Busy Dest —If you selected Forward Busy, Enter a name for the speed dial, using the keypad • enter the phone number to which you want to Entering Text (See on page ) When you are finished,...

  • Page 24: Locking Your Phone Keypad

    Using Your WIP310 Chapter 3 Press Up or Down Arrow key to navigate to a ring tone can adjust the amount of time before the screen dims (0 choice and press the Select button to hear a sample of to 30 seconds) or turns off (0 to 60 seconds) You can also...

  • Page 25: Changing The Phone's Name (Station Name)

    Using Your WIP310 Chapter 3 Use the keypad to enter the name for your phone Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes Viewing the Display Name or Phone...

  • Page 26: Using Messaging

    Using Your WIP310 Chapter 3 Using Messaging Press the Select button The Contacts entry screen appears You can add the Name, Home Phone, Work Phone, Mobile Phone, Email address and street address Use Messaging to compose and send a text message up...

  • Page 27: Using Web Services

    Using Your WIP310 Chapter 3 the number to which to send the message and press button to enter the Sent Items mailbox the Select button Press the Select Scroll to navigate to the message button to edit the message Reply —Create a reply to the message Use the keypad...
  • Page 28 Using Your WIP310 Chapter 3 Home screen To delete a stock from the list: In the list of stocks you are tracking, press Options Edit List and press the Select button Scroll to Highlight the stock you want to delete...
  • Page 29 Using Your WIP310 Chapter 3 Wireless-G IP Phone VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 30: Chapter 4: Advanced Functions

    See the sections on those settings in this guide for more information Using Star Codes The WIP310 supports numerous “star codes” to access phone supplementary services These codes, which start with *, are entered before dialing a telephone number and provide services For example, to block caller ID (star Settings >...

  • Page 31: Upgrading Your Phone Firmware

    Force the phone to prefer the G729 codec for all Forwarding on page calls Deactivate Call Forward Busy *Requires that the WIP310 phone be part of a Cisco Setting Up Activate Call Forward No Answer See SPA9000 Voice System network See Cisco SPA9000 Voice...

  • Page 32: Performing A Factory Reset

    PC and power it on After navigating to Factory Reset in the Settings menu, To upgrade your phone firmware if your WIP310 is part of press the Select button to see the Factory Reset a Cisco SPA9000 Voice System: options...

  • Page 33: Chapter 5: Cisco Spa9000 Voice System Features

    Parking a Call Voice System Features If your phone is part of a Cisco SPA9000 Voice System, you may have this feature You can “park, ” or place a call on hold on a line You can then “unpark” or retrieve the call...

  • Page 34: Using The Corporate Directory

    Cisco SPA9000 Voice System Features Chapter 5 Using the Corporate Directory After navigating to Corporate Directory in the Settings menu, press the Select button The phone looks for the corporate directory If it finds entries, a list appears Press the...

  • Page 35: Appendix A: Troubleshooting

    Voice System to provide Voice over IP telephone service Contact your ITSP or system administrator (for a Cisco Will the WIP310 work in my friends’ or family’s Wi-Fi SPA9000 Voice System) to troubleshoot Network? Yes The WIP310 will work with any Wi-Fi Network that My phone has an “Upgrade Firmware”...
  • Page 36 Troubleshooting Appendix A Wireless-G IP Phone VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Appendix B: Specifications

    CNG - Comfort Noise Generation Specifications VAD - Voice Activity Detection Call Control* Caller ID Model WIP310 Call Mute Band 2 4Ghz Call Hold / Resume Transmit Power 13 dBm for 802 11g / 15 dBm Call Forward ( Conditional,...
  • Page 38 Specifications Appendix B Environmental Handset Dimensions 1 71” x 5 85” x 1” W x H x D (44 x 149 x 25 mm) Weight 24 lbs, 3 88 oz (110 g) Charger Mini USB AC adapter AC100 ~ 240V Input, 5V/1 0A DC Output Power Li-Ion 3 7V 860mAH Battery, AC Adapter **...

  • Page 39: Appendix C: Warranty Information

    Warranty Information Appendix C Appendix C: that the product, software or any equipment, system or network on which the product or software is used will be Warranty Information free of vulnerability to intrusion or attack The product may include or be bundled with third party software or service offerings This limited warranty shall not apply to such third party software or service offerings This limited Warranty Information...
  • Page 40 Warranty Information Appendix C are responsible for properly packaging and shipping your product to Linksys at your cost and risk You must include the RMA number and a copy of your dated proof of original purchase when returning your product Products received without a RMA number and dated proof of original purchase will be rejected Do not include any other items with the product you are returning to Linksys...

  • Page 41: Appendix D: Regulatory Information

    Regulatory Information Appendix D Appendix D: Industry Canada Statement Regulatory Information This Class B digital apparatus complies with Canadian ICES-003 and RSS210 Operation is subject to the following two conditions: FCC Statement This device may not cause interference and This product has been tested and complies with the This device must accept any interference, including specifications for a Class B digital device, pursuant to Part interference that may cause undesired operation...

  • Page 42: Wireless Disclaimer

    Regulatory Information Appendix D Wireless Disclaimer The maximum performance for wireless is derived from IEEE Standard 802 11 specifications Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used,...

  • Page 43: Declaration Of Conformity With Regard To Eu Directive 1999/5/Ec (R&Tte Directive)

    Regulatory Information Appendix D Declaration of Conformity with Regard to Dit apparaat voldoet aan de essentiele eisen Nederlands EU Directive 1999/5/EC (R&TTE Directive) en andere van toepassing zijnde bepalingen [Dutch]: van de Richtlijn 1999/5/EC Compliance Information for 2,4-GHz and 5-GHz Wireless Dan l-apparat huwa konformi mal-ħtiġiet Products Relevant to the EU and Other Countries Following Malti...

  • Page 44: Wireless Equipment (Wireless-N/G/A/B Products)

    Regulatory Information Appendix D Wireless Equipment National Restrictions (Wireless-N/G/A/B Products) This product may be used in all EU countries (and other countries following the EU directive 1999/5/EC) without The following standards were applied during the any limitation except for the countries mentioned below: assessment of the product against the requirements of Ce produit peut être utilisé...

  • Page 45: Product Usage Restrictions

    Regulatory Information Appendix D Product Usage Restrictions France For 2,4 GHz, the product should not be used outdoors This product is designed for indoor usage only Outdoor in the band 2454 - 2483,5 MHz There are no restrictions usage is not recommended, unless otherwise noted when used in other parts of the 2,4 GHz band when used 2,4 GHz Restrictions indoors Check http://www arcep fr/ for more details...

  • Page 46: Electric And Electronic Equipment (Weee)

    Regulatory Information Appendix D User Information for Consumer Products Ceština (Czech) - Informace o ochraně životního prostředí pro zákazníky v zemích Evropské unie Covered by EU Directive 2002/96/EC on Evropská směrnice 2002/96/ES zakazuje, aby zařízení označené tímto symbolem na produktu anebo na obalu bylo likvidováno Waste Electric and Electronic Equipment s netříděným komunálním odpadem Tento symbol udává, (WEEE)
  • Page 47 Regulatory Information Appendix D Eesti (Estonian) - Keskkonnaalane informatsioon Français (French) - Informations environnementales Euroopa Liidus asuvatele klientidele pour les clients de l’Union européenne Euroopa Liidu direktiivi 2002/96/EÜ nõuete kohaselt on La directive européenne 2002/96/CE exige que l’équipement seadmeid, millel on tootel või pakendil käesolev sümbol sur lequel est apposé...
  • Page 48 Regulatory Information Appendix D Lietuvškai (Lithuanian) - Aplinkosaugos informacija, Nederlands (Dutch) - Milieu-informatie voor klanten skirta Europos Sąjungos vartotojams in de Europese Unie Europos direktyva 2002/96/EC numato, kad įrangos, kuri ir De Europese Richtlijn 2002/96/EC schrijft voor dat apparatuur die kurios pakuotė...
  • Page 49 Regulatory Information Appendix D Português (Portuguese) - Informação ambiental para Slovenčina (Slovene) - Okoljske informacije za stranke clientes da União Europeia v Evropski uniji A Directiva Europeia 2002/96/CE exige que o equipamento Evropska direktiva 2002/96/EC prepoveduje odlaganje opreme, que exibe este símbolo no produto e/ou na sua embalagem označene s tem simbolom –...

  • Page 50: Software In Linksys Products

    CISCO-LINKSYS LLC BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR USING THE PRODUCT CONTAINING This product from Cisco-Linksys LLC or from one of its THE SOFTWARE, YOU ARE CONSENTING TO BE BOUND BY affiliates Cisco Systems-Linksys (Asia) Pte Ltd or Cisco- THIS AGREEMENT IF YOU DO NOT AGREE TO ALL OF THESE Linksys K K (“Linksys”) contains software (including...
  • Page 51 Software License Agreement Appendix E used in accordance with the terms of this Agreement; SOFTWARE, EVEN IF LINKSYS HAS BEEN ADVISED OF (iii) to provide improvements to the way Linksys delivers THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL technology to you and to other Linksys customers;...
  • Page 52 Software License Agreement Appendix E freedom to share and change free software–to make sure TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND the software is free for all its users This General Public MODIFICATION License applies to most of the Free Software Foundation’s This License applies to any program or other work software and to any other program whose authors which contains a notice placed by the copyright...
  • Page 53 Software License Agreement Appendix E If the modified program normally reads commands Accompany it with the information you received as interactively when run, you must cause it, when to the offer to distribute corresponding source code started running for such interactive use in the most (This alternative is allowed only for noncommercial ordinary way, to print or display an announcement distribution and only if you received the program...
  • Page 54 Software License Agreement Appendix E If, as a consequence of a court judgment or allegation not specify a version number of this License, you of patent infringement or for any other reason (not may choose any version ever published by the Free limited to patent issues), conditions are imposed on Software Foundation you (whether by court order, agreement or otherwise)
  • Page 55 Software License Agreement Appendix E This product includes software written by Tim Hudson EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, (tjh@cryptsoft com) BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; In addition, if this Linksys product contains open OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND source software licensed under the OpenSSL license ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,...
  • Page 56 Software License Agreement Appendix E The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related If you include any Windows specific code (or a derivative thereof ) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@ cryptsoft com)”...

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