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Cisco WIP310 - iPhone Wireless VoIP Phone User Manual

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USER GUIDE
Wireless-G IP Phone
WIP310
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Summary of Contents for Cisco WIP310 - iPhone Wireless VoIP Phone

  • Page 1 USER GUIDE Wireless-G IP Phone WIP310 Model:...

  • Page 2: Table Of Contents

    Table of Contents Introduction Welcome About This Guide Online Resources Copyright and Trademarks Chapter 1: Getting to Know Your WIP310 Phone and Charger Phone Keys and Buttons Handset Navigation Pad Keypad Phone Hardware Features Phone LED Phone Display Screen Display Screen Icons Chapter 2: Installing the WIP310 Installing the Battery Powering On the Phone...
  • Page 3 Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) Wireless Equipment (Wireless-N/G/A/B Products) CE Marking National Restrictions Product Usage Restrictions Technical Documents on www linksys com/international User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Wireless-G IP Phone...
  • Page 4 Table of Contents Electric and Electronic Equipment (WEEE) Appendix E: Software License Agreement Software in Linksys Products Software Licenses Wireless-G IP Phone...

  • Page 5: Introduction

    WIP310 wireless IP phone Linksys www linksys com The WIP310 wireless IP phone is compatible with the Cisco Linksys International www linksys com/international SPA9000 Voice System to provide wireless IP phone service Glossary www linksys com/glossary in a home office or small office environment It can serve...

  • Page 6: Copyright And Trademarks

    Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound,...

  • Page 7: Chapter 1: Getting To Know Your Wip310

    Getting to Know Your WIP310 Chapter 1 Chapter 1: Talk time for the phone is approximately three (3) hours and standby time is approximately 40 hours Getting to Know Your WIP310 NOTE: Talk and standby time can vary widely depending on your phone settings and wireless environment Cisco recommends that you keep Phone and Charger the phone in the charger when it is not in use...

  • Page 8: Keypad

    Getting to Know Your WIP310 Chapter 1 Keypad Phone Hardware Features The keypad is used for dialing numbers and entering Your phone includes a speaker phone and a headset port letters and symbols Speaker Phone Speaker phone Keypad The speaker is located on the back of the phone To use the Entering Text speaker phone, while on a call, press the Speaker On/Off button located on the left side of the phone The speaker...

  • Page 9: Phone Display Screen

    Getting to Know Your WIP310 Chapter 1 Phone Display Screen Icon Description Your phone features a full-color high-resolution display Indicates the battery status Flashing bars screen that provides the phone status, time and date, and indicate the battery is charging The battery is other information as described below fully charged when four bars are shown Home Screen...
  • Page 10 Getting to Know Your WIP310 Chapter 1 Display Messages Icon Description Your phone displays status messages on the screen to indicate phone actions and results Some of the common Indicates that dialing is in progress display messages are: Acquiring Network—The phone is attempting to connect to a wireless network Indicates that a call is progressing Trying to Register—The phone is connected to the...
  • Page 11 Getting to Know Your WIP310 Chapter 1 IMPORTANT SAFETY INSTRUCTIONS Properly dispose of any “dead” batteries because they • are likely to leak into the product BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRE- Do not store this product or the battery in a high •...

  • Page 12: Chapter 2: Installing The Wip310

    Installing the WIP310 Chapter 2 Chapter 2: The phone briefly displays a charging icon and the LED is solid red When the LED is solid green, the phone is fully Installing the WIP310 charged Installing the Battery NOTE: The battery needs to charge for at least 8 hours prior to the phone’s initial Open the phone’s back battery cover Place the battery use Do not power on the phone until it has...
  • Page 13 Installing the WIP310 Chapter 2 Accessing the Wireless Network The first time you power on the phone, the phone is not configured to connect to a network To connect your phone to your wireless network, you need to set up a Wireless Profile There are two ways to configure the Wi- Fi Profile: Automatically via Wi-Fi Protected Setup®...
  • Page 14 Button again and navigate to the Wireless Setup menu If required, enter the user name and password (By default, Linksys routers typically use “admin” for the user name and “admin” for the password ) Wireless-G IP Phone...
  • Page 15 Profile information The steps below are written for a Linksys router, but procedures for other routers should be similar Log in to your wireless router’s web interface using...
  • Page 16 Installing the WIP310 Chapter 2 You can either scan for wireless routers in the area, or input the router name directly if you know it To search for the available networks, press the Options soft key, then navigate to Scan Networks Press the Select button New Profile Press the...
  • Page 17 Installing the WIP310 Chapter 2 A message appears if the connection is successful NOTE: If you have more than one wireless profile saved, the phone tries to contact the first wireless router in the list upon startup Editing a Wireless Profile To edit a profile: In the Wireless Setup >...

  • Page 18: Choosing The Wireless Ip Settings

    Installing the WIP310 Chapter 2 Select Manual Setup to show the list of configured wireless networks IP Settings Right Arrow key to choose DHCP or Static IP Press the Wireless Networks If you choose Static IP, enter the following: Use the Up or Down Arrow key to choose the network Static IP—Enter the permanent IP address to assign to •...

  • Page 19: Chapter 3: Using Your Wip310

    Using Your WIP310 Chapter 3 Chapter 3: Redialing the Last Called Number Using Your WIP310 To redial the last called number, in the Home screen, press the Call button twice Receiving Phone Calls The Wireless-G IP Phone supports many features such as caller ID, call forwarding, call transfer, and 3-way Press the Call button to answer the Phone’s incoming call conferencing, and can store 200 records in its address...

  • Page 20: Placing A Call On Hold

    Using Your WIP310 Chapter 3 Placing a Call on Hold Transferring a Call To place a call on hold, press the Select button while on a You can transfer calls in two ways: call The hold icon appears To return to the call, press the Blind transfer —Transfer a call to another party •...

  • Page 21: Viewing Missed Calls

    Using Your WIP310 Chapter 3 Viewing Missed Calls Press the Select button The entire Call History appears This selection allows you to quickly view any Missed Calls Left or Right Arrow key to scroll through the Press the If there are no missed calls, this choice does not appear A Incoming Calls, Outgoing Calls and Missed Calls phone icon appears on-screen along with a message of To place a call to a number in the phone’s Call History, or...

  • Page 22: Configuring Call Waiting

    Using Your WIP310 Chapter 3 to Call Preferences Press the Select button and navigate to Do Not Disturb Press the Left or Right Arrow key to select ON or OFF Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes Configuring Call Waiting Settings >...

  • Page 23: Using Speed Dials

    Using Your WIP310 Chapter 3 Forward Busy Dest —If you selected Forward Busy, Enter a name for the speed dial, using the keypad • enter the phone number to which you want to Entering Text (See on page ) When you are finished, forward the calls To stop call forwarding, delete the press the Down Arrow key to enter a phone number to call forwarding number By default, calls are forwarded...

  • Page 24: Locking Your Phone Keypad

    Using Your WIP310 Chapter 3 Press Up or Down Arrow key to navigate to a ring tone can adjust the amount of time before the screen dims (0 choice and press the Select button to hear a sample of to 30 seconds) or turns off (0 to 60 seconds) You can also the tone Press the Left or Right Arrow key to adjust choose whether or not to leave the phone screen on while the ringer volume...

  • Page 25: Changing The Phone's Name (Station Name)

    The Station Name is the name of the phone that is shown in the upper right of the Home screen NOTE: If this phone is part of a Linksys Voice System and is registered to a SPA9000, the Station Name also appears in the Corporate...

  • Page 26: Using Messaging

    Using Your WIP310 Chapter 3 Using Messaging Press the Select button The Contacts entry screen appears You can add the Name, Home Phone, Work Phone, Mobile Phone, Email address and street address Use Messaging to compose and send a text message up Use the keypad to enter the information to 127 characters You can store up to 50 messages in your Inbox, 50 in the Sent box and 50 in the Drafts box...

  • Page 27: Using Web Services

    Using Your WIP310 Chapter 3 the number to which to send the message and press button to enter the Sent Items mailbox the Select button Press the Select Scroll to navigate to the message button to edit the message Reply —Create a reply to the message Use the keypad •...
  • Page 28 Using Your WIP310 Chapter 3 Home screen To delete a stock from the list: In the list of stocks you are tracking, press Options Edit List and press the Select button Scroll to Highlight the stock you want to delete Options and scroll to Delete Press the Select Press button...
  • Page 29 Using Your WIP310 Chapter 3 Wireless-G IP Phone...

  • Page 30: Chapter 4: Advanced Functions

    Advanced Functions Chapter 4 Chapter 4: Advanced Using the Web Interface Functions Obtain the IP address of your phone by pressing the Options softkey Scroll to Phone Info and press the Select button This chapter contains information about advanced phone On your PC, open Internet Explorer functions Enter the IP address of your phone in the browser’s...
  • Page 31 Advanced Functions Chapter 4 Code Definition 027111 Force the phone to use the G711a codec for all Code Definition calls Transferring a Perform a blind call transfer See 0172632 Configure the phone to prefer the G726r32 codec Call on page for all calls Deactivate Call Back 0272632...

  • Page 32: Performing A Factory Reset

    To upgrade your phone firmware using the upgrade utility: Download the Cisco WIP310 Upgrade Utility from www.linksys.com/wip310 onto your computer Turn off your WIP310 and connect it to your computer using the USB cable Double click the Cisco WIP310 Upgrade Utility and follow the on-screen instructions When the upgrade Settings >...

  • Page 33: Chapter 5: Cisco Spa9000 Voice System Features

    IP phone Voice System-specific functions of the WIP310 The To park a call: Cisco SPA9000 Voice System (formerly called the Linksys Voice System) is an Internet telephony phone system for Options and navigate to New While in a call, press...

  • Page 34: Using The Corporate Directory

    Press the Back soft key to move back one screen Press the Power/End Call button to return to the Home screen Enabling the Linksys Key System If your phone is part of a Linksys Key System, you need to enable the key system to access Linksys Key System functions Settings >...

  • Page 35: Appendix A: Troubleshooting

    Select button Verify that the phone can connect to your router WEB: If your questions are not addressed here, Your Internet connection is working refer to the WIP website, www.linksys.com/ • wip310. You have dialed any numbers necessary to dial long •...
  • Page 36 Troubleshooting Appendix A Wireless-G IP Phone...

  • Page 37: Appendix B: Specifications

    Specifications Appendix B Appendix B: CNG - Comfort Noise Generation Specifications VAD - Voice Activity Detection Call Control* Caller ID Model WIP310 Call Mute Band 2 4Ghz Call Hold / Resume Transmit Power 13 dBm for 802 11g / 15 dBm Call Forward ( Conditional, for 802 11b Unconditional, Busy or No...
  • Page 38 Specifications Appendix B Environmental Handset Dimensions 1 71” x 5 85” x 1” W x H x D (44 x 149 x 25 mm) Weight 24 lbs, 3 88 oz (110 g) Charger Mini USB AC adapter AC100 ~ 240V Input, 5V/1 0A DC Output Power Li-Ion 3 7V 860mAH Battery, AC Adapter **...

  • Page 39: Appendix C: Warranty Information

    Linksys’ entire liability under this limited warranty jurisdiction will be for Linksys, at its option, to (a) repair the product TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT with new or refurbished parts, (b) replace the product...
  • Page 40 Warranty Information Appendix C are responsible for properly packaging and shipping your product to Linksys at your cost and risk You must include the RMA number and a copy of your dated proof of original purchase when returning your product Products...

  • Page 41: Appendix D: Regulatory Information

    Regulatory Information Appendix D Appendix D: Industry Canada Statement Regulatory Information This Class B digital apparatus complies with Canadian ICES-003 and RSS210 Operation is subject to the following two conditions: FCC Statement This device may not cause interference and This product has been tested and complies with the This device must accept any interference, including specifications for a Class B digital device, pursuant to Part interference that may cause undesired operation...

  • Page 42: Wireless Disclaimer

    Regulatory Information Appendix D Wireless Disclaimer The maximum performance for wireless is derived from IEEE Standard 802 11 specifications Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used,...

  • Page 43: Declaration Of Conformity With Regard To Eu Directive 1999/5/Ec (R&Tte Directive)

    Then select your product [Latvian]: saistītajiem noteikumiem If you need any other technical documentation, see the “Technical Documents on www linksys com/international” Šis įrenginys tenkina 1999/5/EB Direktyvos Lietuvių section, as shown later in this appendix esminius reikalavimus ir kitas šios direktyvos...

  • Page 44: Wireless Equipment (Wireless-N/G/A/B Products)

    Wireless LANs” provides an overview of the regulatory CE Marking requirements applicable for the 2,4- and 5-GHz bands For the Linksys Wireless-N, -G, -B, and/or -A products, Later in this document you will find an overview of the following CE mark, notified body number (where...

  • Page 45: Product Usage Restrictions

    The use of software or firmware not supported/provided Allocation Table for Italy Unless this 2,4-GHz wireless LAN by Linksys may result that the equipment is no longer product is operating within the boundaries of the owner’s compliant with the regulatory requirements property, its use requires a “general authorization”...

  • Page 46: Electric And Electronic Equipment (Weee)

    úřady Správná likvidace a recyklace pomáhá předcházet Linksys products Consumers are required to comply with potenciálním negativním dopadům na životní prostředí a lidské this notice for all electronic products bearing the following zdraví...
  • Page 47 Regulatory Information Appendix D Eesti (Estonian) - Keskkonnaalane informatsioon Français (French) - Informations environnementales Euroopa Liidus asuvatele klientidele pour les clients de l’Union européenne Euroopa Liidu direktiivi 2002/96/EÜ nõuete kohaselt on La directive européenne 2002/96/CE exige que l’équipement seadmeid, millel on tootel või pakendil käesolev sümbol sur lequel est apposé...
  • Page 48 Regulatory Information Appendix D Lietuvškai (Lithuanian) - Aplinkosaugos informacija, Nederlands (Dutch) - Milieu-informatie voor klanten skirta Europos Sąjungos vartotojams in de Europese Unie Europos direktyva 2002/96/EC numato, kad įrangos, kuri ir De Europese Richtlijn 2002/96/EC schrijft voor dat apparatuur die kurios pakuotė...
  • Page 49 ľudí Ak máte záujem o podrobnejšie WEB: For additional information, please visit informácie o likvidácii starého zariadenia, obráťte sa, prosím, na www.linksys.com/international miestne orgány, organizácie zaoberajúce sa likvidáciou odpadov alebo obchod, v ktorom ste si produkt zakúpili Wireless-G IP Phone...

  • Page 50: Appendix E: Software License Agreement

    “Software” includes, and this Agreement will apply to (a) BY DOWNLOADING OR INSTALLING THE SOFTWARE, the software of Linksys or its suppliers provided in or with OR USING THE PRODUCT CONTAINING THE SOFTWARE, the applicable Linksys product, and (b) any upgrades, YOU ARE CONSENTING TO BE BOUND BY THE SOFTWARE updates, bug fixes or modified versions (“Upgrades”) or...
  • Page 51 Schedule 2 are from the public web site at of the GPL or other open source code in this Software on a http://www.gnu.org/copyleft/gpl.html CD, Linksys will mail to You a CD with such code for $9 99 plus the cost of shipping, upon request GNU GENERAL PUBLIC LICENSE...
  • Page 52 Software License Agreement Appendix E freedom to share and change free software–to make sure TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND the software is free for all its users This General Public MODIFICATION License applies to most of the Free Software Foundation’s This License applies to any program or other work software and to any other program whose authors which contains a notice placed by the copyright...
  • Page 53 Software License Agreement Appendix E If the modified program normally reads commands Accompany it with the information you received as interactively when run, you must cause it, when to the offer to distribute corresponding source code started running for such interactive use in the most (This alternative is allowed only for noncommercial ordinary way, to print or display an announcement distribution and only if you received the program...
  • Page 54 General Public License from time to time Such new versions will be similar in If this Linksys product contains open source software spirit to the present version, but may differ in detail to licensed under the OpenSSL license:...
  • Page 55 (tjh@cryptsoft com) BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; In addition, if this Linksys product contains open OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND source software licensed under the OpenSSL license ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,...
  • Page 56 Software License Agreement Appendix E The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related If you include any Windows specific code (or a derivative thereof ) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@ cryptsoft com)”...

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