Samsung SF-430 User Manual page 172

Problem
Your product • The print cartridge is not installed properly. Remove and
does not print.
reinsert the print cartridge.
(continued)
• The printer properties may be configured incorrectly.
Check the application to make sure that all print settings
are correct.
• The printer driver may be incorrectly installed. Uninstall
the MFP driver and reinstall the MFP driver. Then try
printing a test page. Refer to "Uninstalling Samsung
Software" on page See "Uninstalling Samsung Software"
on page 1.29.
• A paper jam has occurred. Remove the jammed paper.
See page 7.2.
• For Windows 2000/XP, if you remove the product from
the PC and then connect back to the PC, the printer
might be set to Off line status. Open the Windows Printer
folder and check if the SF-430 is off line. If so, right-click
on SF-430 Series printer and deselect Use Printer
Offline .
A file sent from • From the Acrobat Reader File menu, Select Print and
Acrobat Reader
check the Print as image box. If it does not solve the
4.0 does not
problem, upgrade Acrobat Reader to 5.0 or higher.
print or print
properly.
The paper is not • Paper has not been inserted correctly. Remove and
fed into the
reinsert the paper correctly. See "Loading Paper" on
product.
page 1.11.
• There is too much paper in the paper bin. Remove some
of the paper from the paper bin.
The paper keeps • There is too many sheets of paper in the paper bin.
jamming.
Remove some of the paper from the bin. (If printing onto
transparencies, or labels, insert them one at a time.)
• The paper setting method may be incorrect. If printing
onto envelopes, insert the envelopes to have a gap of
approximately 1 mm (1/32") between the left and right
edge of the envelopes at the paper guide.
Possible Cause and Remedy
T
ROUBLESHOOTING
7
7.13