Avery Dennison Monarch 9825 Operator's Handbook Manual
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Avery Dennison Monarch 9825 Operator's Handbook Manual

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Monarch
®
9825
Printer
®
TC9825OH Rev. AE 2/09
©2002 Avery Dennison Corp. All rights reserved.

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Summary of Contents for Avery Dennison Monarch 9825

  • Page 1 Monarch ® 9825 Printer ® TC9825OH Rev. AE 2/09 ©2002 Avery Dennison Corp. All rights reserved.
  • Page 2 Réglement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada. Trademarks Monarch, MPCL, 9800, 9825, 9850, 9855, and 9860 are trademarks of Avery Dennison Retail Information Services LLC. Avery Dennison® is a trademark of Avery Dennison Corp.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S GETTING STARTED ..................1-1 Audience ....................1-2 Using this Manual ................... 1-2 Unpacking the Printer ................1-3 Shipping the Printer ................1-3 Ordering Programmer's Manuals ............... 1-4 About Monarch®...
  • Page 4 LOADING RIBBON ..................3-1 Loading Ribbon..................3-2 SETTING SUPPLY OPTIONS ................. 4-1 Setting the Supply Type ................4-3 Setting the Ribbon .................. 4-4 Setting the Speed ................... 4-5 Setting the Feed Mode ................4-6 Changing the Position Settings ..............4-7 Setting the Print Position ..............
  • Page 5 SETTING DEFAULTS..................6-1 Setting the Monetary Sign ................ 6-2 Setting the Secondary Sign ..............6-3 Setting the Number of Decimal Places ............6-4 Setting the Slashed Zero Appearance ............6-4 Setting the Power-Up Mode ..............6-5 Changing the Prompt Set ................. 6-6 Using Flash Storage ................
  • Page 6 Repeating a Batch................... 8-6 Printing TrueType® Fonts ................ 8-7 Licensing Your Fonts ................8-7 CARE & MAINTENANCE ................9-1 Clearing Label Jams ................9-1 Cleaning ....................9-1 Replacing the Printhead ................9-5 DIAGNOSTICS & TROUBLESHOOTING ............10-1 Factory Set Password................10-1 Checking the Software Version ...............
  • Page 7 ACCESSORIES & OPTIONS ................B-1 Accessories .................... B-1 Packaging Materials ................B-1 Factory-Installed Options ................. B-2 Ethernet Information ................B-2 GLOSSARY ....................G-1 INDEX ......................1 Table of Contents v...
  • Page 8 vi Operator's Handbook...

  • Page 9: Getting Started

    G E T T I N G S T A R T E D The Monarch® 9825® printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or tags. The printer prints labels continuously (in one strip) or on-demand (one label at a time).
  • Page 10 A u d i e n c e The Operator's Handbook is for the person who prints and applies labels. U s i n g t h i s M a n u a l Following is a summary of the contents of this manual. Chapter Contents Getting Started...

  • Page 11: Shipping The Printer

    U n p a c k i n g t h e P r i n t e r After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may already be on take-up reel). Keep the box and packaging material in case the printer ever needs repair.

  • Page 12: Ordering Programmer's Manuals

    O r d e r i n g P r o g r a m m e r ' s M a n u a l s The Packet Reference Manual, which describes how to create format and batch packets for printing labels, how to configure the printer online, how to diagnose printer error messages, and how to perform other advanced techniques can be downloaded from our Web site (www.monarch.com).

  • Page 13: Establishing Communications

    E s t a b l i s h i n g C o m m u n i c a t i o n s Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cable to the printer and to the host. ♦...

  • Page 14: Using The Control Panel

    U s i n g t h e C o n t r o l P a n e l The control panel has a two-line LCD display, 2 status lights, and five buttons. The control panel displays error codes/messages, and allows you to setup/configure the printer.

  • Page 15: Display

    ♦ When an error is present, clears the error. Escape/Clear: ♦ When a job (batch) is printing, cancels the print job (batch). See "Canceling a Paused Batch" in Chapter 8 for more information. ♦ When the printer is online (without errors), enters the offline menu mode.

  • Page 16: Exiting An Option

    To display menu options, press ♦ When the screen displays a right arrow, press to display more options. MAIN MENU Cancel All ♦ When the screen displays a left arrow, press to display more options. MAIN MENU Diagnostics ♦ When the screen displays a left and a right arrow, press either display more options.

  • Page 17: Loading Supplies

    L O A D I N G S U P P L I E S This chapter describes how to load: ♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply. There are two types of supplies: Thermal Direct specially treated thermal supplies that do not use a ribbon for printing.

  • Page 18: Loading Labels Or Tags

    L o a d i n g L a b e l s o r T a g s Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3.
  • Page 19 Supply Holder Guides Supply Roller 5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up. 6.
  • Page 20 8. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. Die Cut Sensor Nibs Supply Le ver 9. Hold the printhead assembly by the printhead tab while pressing down on the printhead release.
  • Page 21 10. Close the printhead by pressing down on the thumb well until you hear it click into place. Thumb Well 11. Close the cover. 12. Press Feed/Cut to position the supply under the printhead. You may need to adjust the wide/narrow knobs depending on the width of your supply.

  • Page 22: Loading Labels For The Optional Peel Mode

    Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately. In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type.
  • Page 23 3. Feed the backing paper over the peel bar. Peel Bar Low er Opening 4. Feed the backing paper through the lower opening of the exit cover. Close the exit cover. Pull down on the backing paper to remove any slack.

  • Page 24: Using The Optional Tear Bar

    5. Close the printer's cover. 6. Press Feed/Cut to position the supply under the printhead. U s i n g t h e O p t i o n a l T e a r B a r Note the following change to loading labels if you have purchased the optional tear bar.

  • Page 25: Using Linerless Supply

    U s i n g L i n e r l e s s S u p p l y Linerless printing is an option that must be purchased separately on the original printer order. The linerless option is not customer or field- installable.
  • Page 26 5. Press down on the exit cover tabs to open the exit cover. 6. Pull back slightly on the spring latch with your thumb or fingernail and lift the shelf out. CAUTION: Be careful when inserting or removing the shelf. The shelf has sharp points.
  • Page 27 7. If inserting the peel bar: Insert the left edge of the peel bar into the side slot at an angle. Then, slide the peel bar to the right and press down until you hear it click into place. The peel bar must be lined up with the platen roller. 8.
  • Page 28 The shelf must be parallel to the platen roller, not at an angle. See the following diagrams. Shelf inserted correctly. Shelf not inserted correctl y. CAUTION: Make sure the shelf is not misaligned with the platen roller, or damage to the platen roller could occur. 2-12 Operator's Handbook...

  • Page 29: Adjusting The Wide/Narrow Knobs

    9. Close the exit cover. 10. Load supplies by following the label loading procedures. You may notice a different color and texture on the platen roller. Linerless supplies do not stick to the textured platen roller. 11. Close the printhead assembly and the cover. 12.
  • Page 30 2-14 Operator's Handbook...

  • Page 31: Loading Ribbon

    L O A D I N G R I B B O N This chapter describes how to load a ribbon roll. There are different ribbon requirements for the two types of supplies: Thermal Direct do not use a ribbon for printing. Supplies Thermal Transfer require a ribbon for printing.
  • Page 32 L o a d i n g R i b b o n Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place.
  • Page 33 6. Remove the new ribbon from the package as shown. Do not wrinkle or crush the new ribbon. 7. Slide the ribbon onto the back reel as far as it will go. The ribbon roll only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll.
  • Page 34 12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 14. Close the printhead by pressing down on the thumb well until you hear it click into place.

  • Page 35: Setting Supply Options

    S E T T I N G S U P P L Y O P T I O N S This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print position, supply position, margin position, cut position, dispense position, backfeed distance, separators, and skip index mode.
  • Page 36 The options are listed in the table below. Option Choices Default Supply Type Aperture/Die Cut/Black Die Cut Mark/Continuous Ribbon No/Yes Speed 2.5/4.0/6.0/efault Default Feed Mode Continuous/On-Demand Continuous Backfeed Off/On Print Position -99 to +99 Supply Position -300 to 300 Margin Position -99 to 99 Separators No/Yes/Long...

  • Page 37: Setting The Supply Type

    S e t t i n g t h e S u p p l y T y p e You can print on aperture, black mark, die cut, or continuous supplies. You have to tell the printer which supplies you are using. Note: If you are using edge aperture supplies, use the die cut setting.

  • Page 38: Setting The Ribbon

    S e t t i n g t h e R i b b o n You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps.

  • Page 39: Setting The Speed

    S e t t i n g t h e S p e e d You can change the print speed for bar codes or graphics. If you select "default" for speed, formats with serial bar codes automatically print at 2.5 ips and formats with parallel bar codes print at 6.0 ips.

  • Page 40: Setting The Feed Mode

    S e t t i n g t h e F e e d M o d e You can use continuous or on-demand printing. On-demand printing allows you to remove a label before printing the next one. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps.

  • Page 41: Changing The Position Settings

    C h a n g i n g t h e P o s i t i o n S e t t i n g s This menu includes selections to change the print, supply, margin, and dispense positions along with the backfeed distance. When you see Enter print pos [-99/99]: +0...
  • Page 42 To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. 1. Press until you see POSITIONING Print Pos 2. Press Enter/Pause. The current setting is displayed, for example: Enter print pos [-99/99]: +0 3.

  • Page 43: Setting The Supply Position

    Setting the Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. Note: The supply position adjustment should only be made on initial printer setup. For format adjustments, change the print position. You may need to adjust the supply in or out to allow ♦...

  • Page 44: Setting The Margin Position

    Setting the Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0.0049 inch), which is the smallest measurement the printer recognizes. The width of the print area depends on your supply size. Maximum width is four inches.

  • Page 45: Setting The Dispense Position

    Setting the Dispense Position This function adjusts the stopping point of the label. To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Follow these steps. 1. Press until you see POSITIONING Dispense Pos 2. Press Enter/Pause. DISPENSE POS [50/200]: +65 3.
  • Page 46 To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Follow these steps. 1. Press until you see POSITIONING Backfeed Dis 2. Press Enter/Pause. BACKFEED DIS [10/200]: +65 3. Press to change the dispense position. Pressing decreases the value;...

  • Page 47: Using Batch Separators

    U s i n g B a t c h S e p a r a t o r s A batch separator is an extra tag printed in between batches with a pinstripe pattern. For non-indexed supply, the batch separator is always six inches long.

  • Page 48: Using Skip Index

    U s i n g S k i p I n d e x You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if necessary. For example, if you have 4.0" long supplies loaded, but your image is 8.0"...

  • Page 49: Setting The Print Contrast

    S e t t i n g t h e P r i n t C o n t r a s t The print contrast controls the darkness of the printing on your supply. The range is -699 to +699 and the default is 0. You may need to increase the print contrast for linerless supplies.
  • Page 50 Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default of 0), press Feed/Cut, then press five times (50). 5. Press Enter/Pause to select either "Yes" or "No" to print a test label and check the print contrast.

  • Page 51: Setting Communications

    S E T T I N G C O M M U N I C A T I O N S This chapter tells you how to set the serial or parallel communication values. These values provide the link for normal online printing.

  • Page 52: Setting The Baud Rate

    S e t t i n g t h e B a u d R a t e To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. If password protection in enabled, press Feed/Cut three times, then press Enter/Pause before you see the Setup Menu options.

  • Page 53: Setting The Stop Bits

    S e t t i n g t h e S t o p B i t s To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Press until you see SERIAL COMM Stopbits 2.

  • Page 54: Setting The Flow Control

    S e t t i n g t h e F l o w C o n t r o l To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1.

  • Page 55: Using Parallel Communications

    U s i n g P a r a l l e l C o m m u n i c a t i o n s The parallel communications menu allows you to set the values for the active parallel port.

  • Page 56: Setting The Mode

    Setting the Mode To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follow these steps. 1. Press until you see PARALLEL COMM Mode 2. Press Enter/Pause. MODE Compatible 3. Use to select either "Compatible" or "IEEE1284." Press Enter/Pause.

  • Page 57: Setting Defaults

    S E T T I N G D E F A U L T S This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, prompt set, imaging errors, and ignore configuration packets. This chapter also explains how to format flash, check the available flash memory, and pack flash memory.

  • Page 58: Setting The Monetary Sign

    The monetary sign, secondary sign, and decimal places options are used in conjunction with option 42. Refer to the optional Packet Reference Manual for more information. Note: The settings for Monetary Sign, Secondary Sign, Slashed Zero, and Decimal Places are applied when a format is downloaded. Changing the settings does not affect batches already in the printer.

  • Page 59: Setting The Secondary Sign

    1. Press until you see DEFAULTS Monetary Sign 2. Press Enter/Pause. The current setting is displayed, for example: MONETARY SIGN 3. Press until you see the country's monetary sign you want. 4. Press Enter/Pause. Press Escape/Clear until you see the Main menu. S e t t i n g t h e S e c o n d a r y S i g n If you select USA as the monetary sign, you can print amounts less than $1.00 either by using a dollar sign and decimal ($0.30) or by using a cent...

  • Page 60: Setting The Number Of Decimal Places

    S e t t i n g t h e N u m b e r o f D e c i m a l P l a c e s You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field.

  • Page 61: Setting The Power-Up Mode

    3. Press until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main Menu. S e t t i n g t h e P o w e r - U p M o d e Power-up mode lets you decide how your printer starts each time you turn it on.

  • Page 62: Changing The Prompt Set

    C h a n g i n g t h e P r o m p t S e t Prompt set determines which language displays on the printer's menu. You can select English, French, German, Spanish-ES, Japanese, Portuguese, Italian, Swedish, Spanish 2, Danish, Dutch, Finnish, and Norwegian. Some prompts may remain in English, even if you select a different language.

  • Page 63: Using Flash Memory

    2. Press Enter/Pause. The current setting is displayed, for example: FLASH STORAGE Disabled 3. Press until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main menu. U s i n g F l a s h M e m o r y The flash memory options are listed in the table below.

  • Page 64: Checking Available Flash Memory

    3. Press Enter/Pause. Are you sure? 4. Press to display "Yes" and press Enter/Pause. CREATING FLASH FILE SYSTEM 1 The printer's flash memory is cleared and reformatted. This process may take several minutes. The printer reboots automatically after formatting flash memory. You need to resend any fonts you want to use to flash memory again.

  • Page 65: Packing Flash Memory

    4. Press Enter/Pause. You see the number (in bytes) of available flash memory. Unused Flash 1006216_ 5. Press Escape/Clear until you see the Main menu. Packing Flash Memory Packing flash memory permanently removes any deleted files from memory. Periodically select this option to "clean up" the printer's memory. Any deleted files are removed from memory when you pack flash.

  • Page 66: Memory Guidelines

    M e m o r y G u i d e l i n e s Use these basic guidelines when storing files in your printer's memory. ♦ Your printer may have volatile RAM (packets deleted when the printer is turned off), non-volatile RAM (packets saved when the printer is turned off), and flash memory (packets saved when the printer is turned off).

  • Page 67: Using Scripts

    U S I N G S C R I P T S This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate commands. Using the Scripts menu requires custom software. It allows you to print data streams written for other printers.

  • Page 68: Initial Script Startup Procedures

    I n i t i a l S c r i p t S t a r t u p P r o c e d u r e s Before you can start using a script, check the following items: ♦...

  • Page 69: Downloading A Script

    D o w n l o a d i n g a S c r i p t Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters using the MODE command. Then, prepare the printer to accept a script.

  • Page 70: Enabling A Script

    E n a b l i n g a S c r i p t The script must be enabled before you can use it. To enable or disable a script: 1. From the Script Menu, press until you see SCRIPTS Enable Script 2.

  • Page 71: Deleting A Script

    D e l e t i n g a S c r i p t You can delete a script from the printer's memory. To delete a script: 1. From the Script Menu, press until you see SCRIPTS Delete Script 2.

  • Page 72: Enabling Status Polling

    E n a b l i n g S t a t u s P o l l i n g Status polling allows you to obtain information about the readiness of the printer and the current (or last received) print job. Your System Administrator can enable status polling while the printer is running in Script mode.

  • Page 73: Using Immediate Commands

    U s i n g I m m e d i a t e C o m m a n d s Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches. Immediate commands are turned on or off through an MPCL packet.
  • Page 74 7-8 Operator's Handbook...

  • Page 75: Printing

    P R I N T I N G This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and repeat a batch. You can send format, batch, and graphic data to the printer from a host. When the printer receives the data, batches begin printing automatically.

  • Page 76: On-Demand Mode Printing

    O n - D e m a n d M o d e P r i n t i n g When this printer is operating in the on-demand mode, the next label prints when the previous label is removed from the printer or when Feed/Cut is pressed.

  • Page 77: Pausing A Batch

    P a u s i n g a B a t c h You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for: ♦ Loading a different roll of supply or a ribbon. See Chapter 2, "Loading Supplies"...

  • Page 78: Canceling A Paused Batch

    C a n c e l i n g a P a u s e d B a t c h You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches waiting to print. Note: Before any format, graphic, or font in memory can be deleted, you must cancel all batches.
  • Page 79 3. To cancel all the batches (including the paused batch), press until you see PAUSE MENU Cancel All and press Enter/Pause. Cancel Batches? 4. You can ♦ exit without canceling any batches. Press Escape/Clear or press to display No and then press Enter/Pause. The printer returns to the Pause menu.

  • Page 80: Repeating A Batch

    Press , then press Enter/Pause. You return to the Pause menu. If you select "Yes," these prompts delete ALL formats, graphics, and/or fonts in the printer. 5. Press to select another function from the Pause menu, or to return to Print mode. R e p e a t i n g a B a t c h Before you start printing a new batch, you can reprint the last batch.

  • Page 81: Printing Truetype® Fonts

    P r i n t i n g T r u e T y p e ® F o n t s TrueType® fonts are available on this printer. TrueType fonts are scalable and the characters print smoothly, without the jagged edges you see on bitmap fonts.
  • Page 82 8-8 Operator's Handbook...

  • Page 83: Care & Maintenance

    C A R E & M A I N T E N A N C E This chapter tells you how to ♦ clear label jams and clean the printer. ♦ replace a printhead. CAUTION: Do not use sharp objects to clean the printhead or touch the printhead with your fingers.
  • Page 84 You may need to clean the printhead, sensor, and platen roller: ♦ if there is any adhesive build-up in the supply path. ♦ after printing approximately 3 rolls of thermal transfer/thermal direct/linerless supplies or after each ribbon. ♦ daily if your printer is in an excessively dirty, Voids hot, or humid environment.
  • Page 85 4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. Use a dry, soft-bristle brush, such as a toothbrush, to clean either the standard (black) or linerless (red/orange textured) platen roller. If the brush does not remove all the adhesive ♦...
  • Page 86 7. Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up. Die Cut Sensor Supply Sensor 8. Clean the build-up in the supply path. 9. Let the printer dry before you reload supplies. 10. Close the exit cover by pushing firmly on it. Both latches click into place. 11.

  • Page 87: Replacing The Printhead

    R e p l a c i n g t h e P r i n t h e a d You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616 (bad dot or dots) or 768 (printhead failure) error codes.
  • Page 88 6. Carefully unplug the cable from the printhead as shown. The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer's metal base, before touching the printhead. 7.
  • Page 89 Note: Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling. 11. Let the printhead dry and reload your supplies. 12.
  • Page 90 9-8 Operator's Handbook...

  • Page 91: Diagnostics & Troubleshooting

    D I A G N O S T I C S & T R O U B L E S H O O T I N G This chapter explains how to perform simple diagnostic functions such as checking the software version, the supply quality, printing test labels, and using password protection.

  • Page 92: Printing A Test Label

    P r i n t i n g a T e s t L a b e l 1. From the Diagnostics Menu, press until you see DIAGNOSTICS User Diag 2. Press Enter/Pause and until you see USER DIAG Test Label 3.

  • Page 93: Checking Supply Quality

    C h e c k i n g S u p p l y Q u a l i t y The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply. Before you check your supply quality, print a batch of supplies or test labels.

  • Page 94: Using Password Protection

    U s i n g P a s s w o r d P r o t e c t i o n The password protection feature prevents formats, graphics or fonts from accidentally being deleted from the printer's memory. It also limits access to the Setup and Scripts menus.

  • Page 95: Service Diagnostics

    7. If you do not want the user to enter a password before they can delete formats, graphics, fonts, or access to the Setup and Scripts menus, press Enter/Pause. You return to the User Diagnostics Menu. Press to display "Yes" and press Enter/Pause. The password protection is enabled for formats, graphics, fonts, and access to the Setup and Scripts menus.

  • Page 96: Troubleshooting

    T r o u b l e s h o o t i n g This section helps you correct some problems that may occur. Problem Action Error message appears Turn off the printer. Wait fifteen seconds and then during startup. turn on the printer.

  • Page 97: Error Messages

    Problem Action Backing paper is wrapped Carefully remove the backing paper. Make sure the around platen or peel backing paper tears at the saw-toothed tear edge roller. when using backfeed and peel mode. Blank labels print or 750 Clean supply sensors. series errors.

  • Page 98: Common Errors

    C o m m o n E r r o r s Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that incorrect data was sent to the printer, and the printer is ignoring it.
  • Page 99 Font, bar code, or density in the batch does not fit the format. The data in this line of the batch is either missing or does not match the format. Reference point off supply. Portion of field off supply or there may be an invalid character in the packet.
  • Page 100 Load supplies (supply length mismatch), because the calibrated supply length differs by plus or minus .25 inches from the format. Press Feed/Cut. Either the supply is not seen or the on-demand sensor is broken. Check for a label jam, clear the supply path, or reload supplies.

  • Page 101: Specifcations

    S P E C I F C A T I O N S P r i n t e r Height: 12.5 inches (318 mm) Width: 12 inches (305 mm) Depth: 13 inches (330 mm) with the optional 13.0" (330 mm) x 12.5" (318 mm) x 17.3" (439 mm) metal cover (H x W x D) Weight:...

  • Page 102: Supplies

    Printing Method: Thermal Transfer (ribbon) or Thermal Direct Print Speed: 2.5 ips (64 mm) default for all serial bar codes, 4.0 ips (102 mm) or 6.0 ips (152 mm) default for parallel bar codes Maximum Print 4.0 inches x 16.0 inches (102 mm x 406 mm) Area: S u p p l i e s For high temperature or high humidity environments, contact us for supply...

  • Page 103: Ribbon Specification

    R i b b o n S p e c i f i c a t i o n Do not leave ribbon in sunlight, high temperatures or humidity. Ribbon Type: Standard Ribbon Widths Use with Max. supply width 1.5 inches (38 mm) 1.3 inches (33 mm) 1.8 inches (46 mm) 1.5 inches (38 mm)

  • Page 104: Cable Pinouts

    C a b l e P i n o u t s The following tables show the connector pins for a 9-pin to 25-pin (126825) cable or a 25-pin to 25-pin cable (126826). 9-Pin (F) 25-Pin (M) CD 1 20 DTR RD 2 2 TD TD 3...

  • Page 105: Accessories & Options

    A C C E S S O R I E S & O P T I O N S A c c e s s o r i e s ♦ 935™ Rewind ♦ 945™ Unwinder ♦ Replacement Printhead Kit (12678301) ♦...

  • Page 106: Factory-Installed Options

    F a c t o r y - I n s t a l l e d O p t i o n s ♦ Internal Ethernet Print Server supports TCP/IP (12691303) ♦ Peel mode with on-demand sensor ♦ Tear Bar ♦...

  • Page 107: Glossary

    G L O S S A R Y The following terms will help you use this manual. continuous mode Mode in which the printer prints all the labels in the batch without stopping. download (send) Transmission of data from the host to your printer. format Supply layout or design, which the System Administrator downloads as a format packet to your...
  • Page 108 G-2 Operator's Handbook...

  • Page 109: Index

    I N D E X communications parallel ......5-5 contrast about fonts ......8-7 setting ......4-15 accessories ....... B-1 currency ......6-2 adjusting backfeed distance..4-11 dispense position ..4-11 margin position..... 4-10 default print position ....4-7 port settings .... 5-1, 5-5 supply position ....
  • Page 110 jams parallel ......5-5 clearing ......9-1 communications ..... 5-5 parallel communication ..5-6 parity options ......5-3 label parity ........ 5-1 specifications ....A-2 passwords labels setting ......10-1 adjusting for width ..2-13 paused batch clearing jams ....9-1 cancel ......
  • Page 111 selecting a function.... 1-8 tear bar ......2-8 separators tear edge ......2-7 supply options ....4-13 test ........ 10-2 setting troubleshooting ....10-6 communication parameters5-1 True Type fonts contrast ....... 4-15 printing ......8-7 print contrast....4-15 skip index ......4-14 values software ......
  • Page 112 4 Operator's Handbook...
  • Page 114 Visit www.monarch.com for sales, service, supplies, information, and telephone numbers for our locations throughout the world. TOLL FREE: 1-800-543-6650 (In the U.S.A.) 1-800-387-4740 (In Canada)

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