Table of Contents
Advertisement
applicable to it . These terms and conditions are subject
to amendment, modification or termination if required by
laws or regulations . Each provision of this Agreement shall
be construed as separable and divisible from every other
provision and the enforceability of any one provision, or
portion thereof, shall not limit the enforceability, in whole or
in part, of any other provision hereof . If any provision in this
Agreement is declared to be illegal or in conflict with any
applicable law or regulation, that provision may be deleted
or modified, without affecting the validity of the other
provisions . The term "including" means including without
limitation . The benefit of any provision limiting liability in
favour of TELUS may be exercised by Bell TV or extended
to include Bell TV .
b) Change of name, address or telephone number
You shall give us prompt notice of your change of name,
mailing address, residency, address, telephone number
and other relevant information by notifying our Customer
Service Centre . Notices are deemed to have been received
when they arrive at our Customer Service Centre .
10 . Equipment
a) Equipment
All DTH Equipment not owned by you must be returned to
TELUS upon termination of this Agreement for any reason .
TELUS may charge you for all work and equipment supplied
in order to extend existing TELUS network facilities to your
premises, including any expenses incurred to secure rights
of way, access and occupancy . TELUS is not responsible
for the maintenance or repair of facilities or equipment
owned by you, and does not guarantee that the Services
will operate with all television sets, remote controls, home
theatre components or other audio/visual equipment . The
Services require electrical power to operate, which you
must supply at no charge to TELUS, and you acknowledge
and accept that you may lose service during a power
outage unless you supply, install and maintain at your own
expense a battery backup power system . You agree to
provide TELUS agents and employees with access to the
property and premises where the Services are provided in
order to inspect the facilities and equipment used to provide
the Services and to perform maintenance work . TELUS
will provide reasonable notice of any such inspection or
maintenance work on your premises, except in cases of
emergency . You hereby agree not to sell, transfer, lease,
assign any interest in, or encumber all or any part of any
TELUS-owned equipment that has been provided for your
use as part of the TELUS Services .
26
b) Purchased Equipment Subsidy
If you purchased the IRD or other DTH Equipment you
use to receive the Services, you agree that TELUS has
subsidized the purchase price for such DTH Equipment
you use to receive the Services on the understanding that
you will: (a) become a subscriber of the Service for the
period you agree to when you subscribe for the Services
and (b) activate the IRD with TELUS to receive the Service
at the address you provide to us when you subscribe
for the Service within 60 days of the date of purchase of
the IRD . FAILURE TO ACTIVATE YOUR IRD WITHIN THIS
60 DAY PERIOD MAY RESULT IN A TELUS ACCOUNT
BEING OPENED IN YOUR NAME AND A CHARGE BEING
APPLIED TO EITHER YOUR TELUS ACCOUNT OR YOUR
CREDIT CARD IN THE AMOUNT OF $299 FOR EACH
NON-ACTIVATED RECEIVER . You agree that these charges
represent a reasonable estimate of damages suffered by
TELUS as a result of your failure to activate the receivers, or
any of them, within the 60-day period .
c) Early Termination
Unless otherwise agreed, you may terminate this
Agreement at any time by notifying TELUS at least 30 days
in advance . Where this Agreement is made for a fixed term,
you will be required to pay TELUS a cancellation fee . The
cancellation fee will be the greater of: (i) $10 multiplied by
the number of months remaining in the term, or (ii) $100,
as liquidated damages and not as a penalty, in addition to
any other amount then owing to TELUS . You may also be
required to pay a reconnection fee to have the Services
reconnected .
d) Not a New Subscriber
You acknowledge and agree that the instant rebate given on
the purchase of your IRD is for new subscribers to Service
only . If following the activation of your IRD, it is determined
that, when you subscribed for the Service, you had been a
subscriber of the Service in the last six (6) months, you shall
be deemed to be in material breach of this Agreement and
TELUS may charge your TELUS Account the amount of
$200, which amount is a reasonable estimate of damages
suffered by TELUS as a result of your breach .
Index
Auto Tune, 8, 9, 10, 15
block content
see lock(s)
browse banner, 18
Call Display, 9, 11, 18
Caller ID
see Call Display
channels, 10, 12, 16, 19
see also favourites list(s)
component video output, 5
daily schedule, 9
DVD player, 6–7
Ethernet port, 5
favourites list(s), 13, 16
Frequently Asked Questions (FAQs), 16, 17
hard drive, external, 5, 6–7, 9, 14, 17
HDMI output, 5
High Definition (HD), 2, 5, 13, 16
infrared port, 4
inputs, 16
Interactive Programming Guide (IPG), 3
see also onscreen guide
Interactive TV home, 6–7, 9
lock(s), 9, 16, 19
menu(s), 6–7, 9
onscreen guide, 6–7, 8, 9, 12, 13, 18
see also Interactive Programming Guide (IPG)
optical output, 5
parental control
see lock(s)
Pay Per View (PPV), 3, 9, 10, 12–13, 16
Personal Identification Number (PIN), 12, 16
Personal Video Recorder (PVR),
6–7, 14, 16
preferences, 9, 13
program(s)
listings, 10
playing recorded, 15
recording, 15
rating, using to block content, 16
RCA output, 5
receiver, 4–5, 16, 17
reminder(s), 9, 10
remote control, 6–7, 16, 18
reset procedure (receiver), 19
S-Video output, 5
search, 6–7, 8, 9, 10
surf zones, 10
system setup, 9
terms of service, 20–26
themes, 10
timer(s), 9, 15
see also daily schedule
troubleshooting, 18–19
USB port, 5
user guide, 6
VCR, 5, 6–7
27
Advertisement
Table of Contents
