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Quality Control
You may have noticed a few miles on
the odometer when you took delivery
of your Lexus. This mileage is a result
of the comprehensive process used to
ensure the quality of your vehicle. This
process includes extensive inspec-
tions during and after production. The
final inspection takes place at the sell-
ing dealership and includes a road-
test conducted by a trained Lexus
technician.
If you'd like to know more about
Lexus quality-control procedures, ask
a Lexus dealership service consultant.
Vehicle Service History
When you have your vehicle serviced
at a Lexus dealership, your service
information is recorded in the Lexus
National Service History database.
This is the first database of its kind in
the automotive industry. It can be
accessed by any Lexus dealership in
the United States — a great conven-
ience if you relocate or need to have
your vehicle serviced while traveling.
OTHER BENEFITS AND ASSISTANCE
Vehicle Service Agreements
If you plan to keep your vehicle for
several years or if you accumulate
mileage quickly, you may want to pur-
chase a Lexus vehicle service agree-
ment. These agreements cover the
cost of specific repairs beyond the
factory warranty period. They also
cover services such as towing, substi-
tute transportation and lodging to
minimize your inconvenience should
your vehicle require repair. Lexus
vehicle service agreements are avail-
able with a variety of coverage
options. A Lexus dealership sales
consultant can help you select the
plan that' s best for you.
Body Repairs
If you're involved in a collision, you
want your vehicle to be returned to
its pre-accident condition when
repaired. That' s why it is important to
make sure repairs are made only with
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However, these
parts do not meet Lexus' high stan-
dards for quality, fit and corrosion
Other Benefits and Assistance
7
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