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Communications
5.
"Remove phone from list"
What to do if...
For information on suitable mobile phones,
refer to page 188.
The mobile phone could not be paired or con-
nected.
>
Is Bluetooth activated in the vehicle and in
the mobile phone? Activate Bluetooth in the
vehicle and in the mobile phone.
>
Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
>
Is the passkey input taking longer than
30 seconds? Repeat the pairing procedure.
>
Are too many Bluetooth devices connected
to the mobile phone? If so, delete the con-
nections with other devices on the mobile
phone.
>
Is the audio connection activated? Deacti-
vate the audio connection.
>
Is the mobile phone in power economy
mode or does it only have a small amount of
battery charge remaining? Charge the
mobile phone in the snap-in adapter or via a
charging cable.
>
Depending on the mobile phone, it may only
be possible to connect one device to the
vehicle. Unpair the connected device from
the vehicle and only pair and connect one
device.
Is the mobile phone no longer responding?
>
Switch the mobile phone off and back on
again. Repeat the pairing procedure.
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Telephone
Online Edition for Part no. 01402911223 - © 06/13 BMW AG
>
Is the ambient temperature too high or too
low? Do not subject your mobile phone to
extreme ambient temperatures.
Telephone functions not possible.
>
Is the mobile phone paired as an auxiliary
phone and is the auxiliary phone function
deactivated? Activate the function.
>
Outgoing call not possible? Connect the
mobile phone as a telephone.
Phone book entries are not displayed, not all of
them are displayed, or they are displayed
incompletely.
>
The transfer of phone book entries has not
yet completed.
>
In some cases, only the phone book entries
of the mobile phone or the SIM card will be
transferred.
>
It may not be possible to display phone
book entries with special characters.
>
The number of phone book entries to be
stored is too high.
>
The data volume of the phone book entry is
too great, e.g. due to additionally stored
information such as notes? Reduce the data
volume.
>
Is the mobile phone connected as an audio
source or auxiliary phone? The mobile
phone must be connected as a telephone.
The telephone connection quality is low.
>
Depending on the mobile phone, it is possi-
ble to adjust the strength of the Bluetooth
signal.
>
Insert the mobile phone into the snap-in
adapter or place it in the vicinity of the
center console.
>
Adjust the volume of the microphone and
speaker separately.
If you have gone through all items in the list and
still cannot activate the desired function, please
check the website www.bmw.com/bluetooth
for further notes or contact Customer Relations
or a BMW center.
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