Troubleshooting - Sony CMT-SBT300W Operating Instruction

Troubleshooting

Troubleshooting
If a problem occurs while operating the
system, follow the steps described below
before consulting your nearest Sony dealer.
If an error message appears, be sure to
make a note of the contents for reference.
1
Check to see if the problem is listed
in this "Troubleshooting" section.
2
Check the following customer
support websites.
For customers in Europe:
http://support.sony-europe.com/
For customers in other countries/
regions:
http://www.sony-asia.com/support
You will find the latest support
information and a FAQ at these
websites.
3
If, after steps 1 and 2, you still
cannot solve the problem, consult
your nearest Sony dealer.
If the problem persists after doing all of
the above, consult your nearest Sony
dealer.
When bringing the product in for
repairs, be sure to bring in the entire
system (main unit and remote).
This product is a system product, and
the entire system is needed to
determine the section requiring repair.
If the STANDBY indicator  flashes
Immediately unplug the power cord, and
check the following item:
•
Is the speaker cord shorted out?
After the STANDBY indicator  stops
flashing, plug the power cord again, and
turn on the system. If the issue persists,
contact your nearest Sony dealer.
62 GB
General
The system does not turn on.
 Is the power cord plugged in to a wall outlet
correctly?
The system has entered Standby mode
unexpectedly.
 This is not a malfunction. The system enters
Standby mode automatically in about 15
minutes when there is no operation or audio
signal output. See "Setting the Automatic
Standby function" (page 55).
The clock setting or the Play Timer
operation has been cancelled unexpectedly.
 If about a minute elapses with no operation,
the clock setting or Play Timer setting is
cancelled automatically. Perform the operation
again from the beginning.
There is no sound.
 Make sure the speaker cords are connected
correctly.
 Check the supplied speakers are used.
 Turn the VOLUME dial  on the unit clockwise
or press VOLUME +  on the remote to turn up
the volume.
 Make sure the headphones are disconnected
from the headphone jack.
 Make sure an external component is connected
correctly to the AUDIO IN jack  and set the
function to AUDIO IN.
 The specified station may have temporarily
stopped broadcast.
 The balance of left and right sound is false.
Check the left and right speakers are
connected correctly.
 Put the speakers symmetrically.
 Connect the supplied speakers.