Message Inbox - Blackberry Curve 9220 User Manual

User Guide Messages
Some messages no longer appear on my smartphone
If the application storage on your BlackBerry smartphone is full or you have more than 65,000 email messages, PIN
messages, and text messages, your smartphone deletes the oldest messages from the message list. Your smartphone
doesn't delete saved messages.
If wireless email reconciliation is turned on and, in the message options, the Delete On field is set to Mailbox & Handheld,
email that you delete in the email application on your computer is also deleted from your smartphone.
The number of new or unread messages is different
than I expect
The number of new or unread messages includes saved messages and filed messages.
If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder
other than your inbox in the email application on your computer, your smartphone files the message.
Related information
View filed messages, 99
Show or hide messages from the Messages application, 90
Hide filed email from the message inbox,
I can't use a shortcut to view one type of message in a

message inbox

If you switch BlackBerry smartphones and you restore smartphone data from your previous smartphone to your current
smartphone, the message inbox shortcuts for your previous smartphone replace the message inbox shortcuts for your
current smartphone.
To view the shortcuts for viewing one type of message in a message inbox, view your list of saved searches.
Some features aren't available on my smartphone
The availability of certain features on your BlackBerry smartphone might be affected by items such as your smartphone
model and wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on
the Email Preferences screen.
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