If The Transfer Is Unsuccessful - Accu-Chek Active User Manual

4
To turn the meter off, unplug the
USB connector from the meter
once the data transfer is
complete.

If the transfer is unsuccessful

If the test results are not transferred (
automatically after approx. 90 seconds. There can be different reasons for a failed transfer. Eliminate the
cause and start the transfer again.
Check
• if both USB connectors are properly inserted.
• if the USB cable is damaged (e.g. kinks in the cable).
• if all device drivers necessary for communication between the diabetes management software and the
meter are installed.
• if your diabetes management software is compatible with the Continua standard. You can tell by this
logo:
Analysing test results on the PC
5
For approximately 3 seconds,
is displayed.
The meter turns itself off.
is still flashing on the display), the meter turns itself off
i
The meter is supplied with
electricity via the USB cable
while it is connected to the
computer. Nonetheless, there
must be a battery in the meter.
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