HP ProLiant ML350 User Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Server
  5. ML350 - ProLiant - G2
  6. User manual

HP ProLiant ML350 User Manual

Generation 5
Hide thumbs Also See for ProLiant ML350:
Table of Contents

Advertisement

Quick Links

See also: Troubleshooting Manual , User Manual
HP ProLiant ML350 Generation 5 Server

User Guide

Part Number 405047-003
September 2007 (Third Edition)

Advertisement

Table of Contents
loading

Related Manuals for HP ProLiant ML350

Summary of Contents for HP ProLiant ML350

  • Page 1: User Guide

    HP ProLiant ML350 Generation 5 Server User Guide Part Number 405047-003 September 2007 (Third Edition)
  • Page 2 © Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Rear panel components..........................9 Rear panel LEDs and buttons........................10 System board components........................11 NMI jumper ..........................12 System maintenance switch......................12 System board LEDs ..........................13 System LEDs and internal health LED combinations..................
  • Page 4 ROM-Based Setup Utility......................... 68 Array Configuration Utility ......................69 Option ROM Configuration for Arrays ..................... 70 HP ProLiant Essentials Rapid Deployment Pack .................. 70 Re-entering the server serial number and product ID ................70 Management tools........................... 71 Automatic Server Recovery ......................71 ROMPaq utility..........................
  • Page 5 Grounding methods to prevent electrostatic discharge ................102 Server specifications ......................... 103 Environmental specifications ........................103 Server specifications ..........................103 Technical support........................105 Related documents ..........................105 Before you contact HP..........................105 HP contact information ........................... 105 Customer Self Repair ..........................106 Contents 5...
  • Page 6 Acronyms and abbreviations...................... 113 Index............................116 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components Item Description Removable media bays (4) CD-ROM drive Hot-plug hard drive bays (8-bay drive cage model) Hot-plug hard drive bays (6-bay drive cage model) USB connectors (2) Component identification 7...

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Power On/Standby button — System power LED Green = Power on Amber = System shut down, but power still applied Off = No power Internal health LED Green = Normal Amber = System degraded. To identify the component in a degraded state, refer to system board LEDs (on page 13).

  • Page 9: Rear Panel Components

    Rear panel components Item Description Video connector Serial connector USB connectors (2) RJ-45 Ethernet connector (iLO 2 management) RJ-45 Ethernet connector (data) PCI Express x8 slots (x4 routed) PCI-X slots (100-MHz) PCI-X slot (133-MHz) Optional redundant hot-plug power supply bay Mouse connector Keyboard connector Power cord connector...

  • Page 10: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status Power supply LED Green = Power supply is on and functioning Off = No power or inadequate power supply UID LED and button Blue = Activated Flashing blue = Remote inquiry Off = Deactivated iLO 2 activity LED Green or flashing = Network activity Off = No network activity...

  • Page 11: System Board Components

    Diskette drive connector SAS/SATA connector (drives 1-4) SAS/SATA connector (drives 5-8) PPM 2 slot SATA optical connector (select models only) HP Smart Array E200i memory connector Optional serial port connector NMI jumper Optional parallel port connector System battery System maintenance switch...

  • Page 12: Nmi Jumper

    Item Description Optional redundant system fan 4 connector System fan 2 connector Optional redundant system fan 3 connector System fan 1 connector FBDIMM slots NMI jumper The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in operating systems, device drivers, and applications.

  • Page 13: System Board Leds

    System board LEDs Item Description Status FBDIMM 1-8 Amber = FBDIMM failed Off = FBDIMM functioning Processor 1 Amber = Processor 1 failed Off = Processor 1 functioning Processor 1 fan Amber = Fan is not installed or has failed failure (fan 5) Off = Processor fan is functioning PPM 1 (embedded)

  • Page 14: System Leds And Internal Health Led Combinations

    Combinations of illuminated system LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes.

  • Page 15: Sas And Sata Hard Drive Leds

    System LED and Internal health Status color LED color Overtemperature • The Health Driver has detected a cautionary (amber) temperature level. • The server has detected a hardware critical temperature level. Fan (amber) The minimum fan requirements are not being met. Fan has failed.
  • Page 16 Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing regularly Amber, flashing Do not remove the drive. Removing a drive may terminate the (1 Hz) regularly (1 Hz) current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive.

  • Page 17: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 18: Remove The Server From The Rack

    After performing the installation or maintenance procedure, press the rail-release latches and slide the server back into the rack. Remove the server from the rack To remove the server from an HP, telco, or third-party rack: Power down the server (on page 17). Disconnect the cabling.

  • Page 19: Remove The Access Panel

    For operations involving removable media bay access, the media bay panel can be removed from the bezel. Remove the access panel Release the access panel latch. Slide the access panel back about 1.5 cm (0.5 in). Lift and remove the access panel. NOTE: Turn the access panel over to locate the hood labels.

  • Page 20: Install The Access Panel

    Install the access panel Place the access panel on top of the server, allowing it to extend past the rear of the server approximately 1.5 cm (0.5 in). Slide the access panel forward until it clicks into place, and close the access panel latch. Operations 20...

  • Page 21: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 22: Temperature Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 23: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 24: Rack Planning Resources

    Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).

  • Page 25: Contents Of The Rack Server Shipping Carton

    • Contents of the rack server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

  • Page 26: Installing The Server Into The Rack

    Install the feet. Return the server to an upright position. Connect peripheral devices to the server ("Rear panel components" on page 9). WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server.

  • Page 27: Powering Up And Configuring The Server

    WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. Get help to lift and stabilize the product during installation or removal, especially when the •...

  • Page 28: Installing The Operating System

    Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the English language. For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD.

  • Page 29: Hardware Options Installation

    To install the component: Update the system ROM. Locate and download the latest ROM version from the HP website (http://h18023.www1.hp.com/support/files/server/us/romflash.html). Follow the instructions on the website to update the system ROM. Power down the server (on page 17).
  • Page 30 Open the processor retaining latch and the processor socket retaining bracket. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. Hardware options installation 30...
  • Page 31 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. Hardware options installation 31...
  • Page 32 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor socket retaining bracket and the processor retaining latch. Hardware options installation 32...
  • Page 33 Open the heatsink locking levers. Remove the heatsink protective cover. Hardware options installation 33...
  • Page 34 Install the heatsink fan. The heatsink fan points to the rear of the server. Close the heatsink locking levers. Connect the heatsink fan cable to the connector on the system board ("System board components" on page 11). Hardware options installation 34...
  • Page 35 Install the PPM. Close the latches. NOTE: The appearance of compatible PPMs may vary. Install the access panel (on page 20). Do one of the following: Close or install the tower bezel, as needed. Slide the server back into the rack. Power up the server (on page 17).

  • Page 36: Memory Options

    The Advanced Memory Protection option is configured in RBSU. By default, the server is set to Advanced ECC mode. For more information, refer to HP ROM-Based Setup Utility. If the configured AMP mode is not supported by the installed FBDIMM configuration, the system boots in Advanced ECC mode.

  • Page 37: Online Spare Memory Configuration

    When only bank A is being used, it must be fully populated with dual-rank FBDIMMs. • For optimum memory usage, HP recommends all FBDIMMs be the same size with the same HP part number. If different sized FBDIMMs are used, a portion of the installed memory may not be utilized.

  • Page 38: Hard Drive Blank

    CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up. Power down the server (on page 17). Extend the server from the rack (on page 17). Remove the access panel (on page 19).

  • Page 39: Sata Or Sas Hard Drive Option

    SATA or SAS hard drive option IMPORTANT: When installing a x3/x1 SAS cable in a SFF system, HP recommends that the x3 part of the x3/x1 cable be linked to the SAS hard drive backplane connector that corresponds to hard drive slots 1 to 4. In this setup, hard drive slot 1 will not be available, but since hard drive slots 2 to 4 will be connected, one continuous volume can be created.

  • Page 40: Removable Media Device Options

    Open the release latch to prepare the drive for installation. Install the drive. Determine the status of the drive by observing the drive LEDs ("SAS and SATA hard drive LEDs" on page 15). Close the bezel (tower model). Resume normal server operations. Removable media device options Accessing the removable media cage The server supports installation of optional internal storage devices.
  • Page 41 Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 18). Extend the server from the rack (on page 17). Remove the access panel (on page 19). CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are populated.

  • Page 42: Identifying Guide Screws

    When installing drives in the removable media bay, guide screws must be installed to make sure the drives correctly align in the drive cage. HP has provided extra guide screws, located behind the side access panel. Depending on the option, use 5.25 M3 metric screws or HD 6-32 shipping screws. The metric screws supplied by HP are black.
  • Page 43 Half-height device Full-height device (Optional) When shipping a server with a full-height device installed, replace the front guide screw with a shipping screw ("Installing the full-height media device shipping screw" on page 44). Connect the data and power cables to the rear of the device: IMPORTANT: If both SATA and PATA optical devices are installed simultaneously, only one can boot at a time.

  • Page 44: Installing The Full-Height Media Device Shipping Screw

    PATA CD-ROM drive IMPORTANT: Be sure to connect the right-angle end of the SATA data cable to the system board. Connecting it to the SATA drive may interfere with other installed media bay devices. SATA DVD-ROM drive Install the access panel (on page 20). Do one of the following: Close or install the tower bezel, as needed.

  • Page 45: Installing A Diskette Drive

    Install the full-height media device ("Installing a half-height or full-height media device" on page 42). Remove the front guide screw from the full-height media device, and the silver shipping screw from the chassis. Install the silver shipping screw into the full-height device. Installing a diskette drive Power down the server (on page 17).

  • Page 46: Redundant Hot-Plug Power Supply Option

    Install the screws into the diskette drive, as shown. Slide the diskette drive into the diskette drive bay. Connect the data and power cables to the rear of the device. Connect the diskette drive cable to the diskette drive cable connector on the system board ("System board components"...
  • Page 47 WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of power supplies should be performed only by individuals who are qualified in servicing server equipment and trained to deal with products capable of producing hazardous energy levels.

  • Page 48: Expansion Board Options

    Slide the power supply into the power supply bay until the release/lock lever clicks, securing the power supply. Using the retaining clip shipped with the server, secure the power cord to the power supply handle. Securing the cord will ensure enough slack. Connect the power cord to the power supply.

  • Page 49: Installing An Expansion Board

    Push the release latches on the expansion board retainer and pull the retainer out away from the chassis. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Installing an expansion board CAUTION: To prevent damage to the server or expansion boards, power down the server and...
  • Page 50 Extend the server from the rack (on page 17). Remove the access panel (on page 19). Remove the expansion slot cover from the slot, if installed ("Removing the expansion slot cover" on page 48). IMPORTANT: It may be necessary to remove the slot cover next to the slot in which you are installing a board.

  • Page 51: Parallel And Second Serial Connector Option

    Close the expansion slot latch to secure the board. Connect any required internal cables to the expansion board. Refer to the documentation that ships with the expansion board. Install the expansion board retainer. Install the access panel (on page 20). Do one of the following: Close or install the tower bezel, as needed.

  • Page 52: Pci-X Expansion Cage Option

    6. IMPORTANT: The following conditions apply for the PCI-X expansion cage: Only one HP Smart Array controller can be installed in the PCI-X expansion cage at one • time. Only one HP Single-channel U320 storage controller can be installed in the PCI-X •...
  • Page 53 Remove the two T-15 screws from the rear panel using the T-10/T-15 Torx screwdriver, and then remove the rear access panel. Retain the screws for securing the PCI-X expansion cage. Remove the airflow shield from the chassis. Retain the shield for future use if the PCI-X expansion cage is not installed.
  • Page 54 Remove the four T-15 screws from the hard drive cage, and then slide the hard drive cage partially out of the chassis. Pull the spring-loaded locking pin out, and then turn one-quarter turn to an extended position. Hardware options installation 54...
  • Page 55 Remove a PCI-X expansion slot cover. Install PCI-X expansion boards in the PCI-X expansion cage. Hardware options installation 55...
  • Page 56 Install the PCI-X expansion cage. Secure the assembly with the screws from the rear access panel. Turn the spring-loaded locking pin until it locks into the chassis. Remove the expansion board or the expansion slot cover for expansion slot 6. The PCI-X expansion cage is supported only by slot 6.
  • Page 57 Connect the signal cable to the installed PCI Express conversion card and to the PCI-X expansion cage. Disconnect the first power connector of both system power cables from any installed media bay devices. Connect the included power cable extension: Connect the extension to the PCI-X expansion cage. Hardware options installation 57...
  • Page 58 Connect the extension to the first power connector of both system power cables. Connect the power connectors on the power cable extension to any installed media bay devices. Route the unused portion of the system power cables to avoid airflow restriction. Install any other expansion boards ("Installing an expansion board"...

  • Page 59: Redundant Fan Assembly Option

    Install the server in the rack. Connect any external cables to the PCI-X expansion boards. Power up the server (on page 17). Run RBSU and enable the Optional PCI-X Riser Fan Monitoring setting. Enabling this option provides health monitoring of the riser fans ("ROM-Based Setup Utility"...

  • Page 60: Battery-Backed Write Cache Option

    Connect the redundant fan cables to the redundant fan connectors on the system board ("System board components" on page 11). Install the air baffle. Install the access panel (on page 20). Do one of the following: Close or install the tower bezel, as needed. Slide the server back into the rack.
  • Page 61 • 128 MB supports RAID 0, 1, 5, and 10 CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress. IMPORTANT: The battery pack might have a low charge when installed.

  • Page 62: Tower-To-Rack Conversion Option

    Tower-to-rack conversion option The tower-to-rack conversion kit includes all equipment required to convert the tower model server into a rack model server and to install the server into most square- or round-hole racks. The tower-to-rack conversion kit includes: • Rack rails •...
  • Page 63 Use the T-10 Torx screwdriver to remove the front panel screws. Unhook the tower configuration panels from the chassis, then slide them back and away from the chassis. Remove the access panel (on page 19). Hardware options installation 63...
  • Page 64 Align the pins on the rack bezel with the corresponding slots on the chassis, and secure the rack bezel to the chassis using the screws inside the chassis. Install the access panel (on page 20). Install the server into the rack ("Installing the server into the rack"...

  • Page 65: Cabling

    Optional SATA or SAS cabling Many configurations are possible when SATA or SAS controllers are added. When upgrading the storage controller, refer to the Quickspecs and the cabling matrix to identify the correct cables (http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/en/ss/proliant/proliant-ml.html). Standard SATA hard drive cabling Item...

  • Page 66: Optional Ata Or Atapi Device Cabling

    Drive 0. For all PATA devices, set the configuration jumpers to "Cable Select" or "CS." ATA (PATA) hard drives are not supported. IMPORTANT: If the network operating system is Novell NetWare, HP recommends that you connect the optical drive to the primary PATA channel and to the Drive 0 connector on the PATA cable.

  • Page 67: Configuration And Utilities

    This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 68: Rom-Based Setup Utility

    Displaying system information • Selecting the primary boot controller For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...

  • Page 69: Boot Options

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 70: Option Rom Configuration For Arrays

    It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).

  • Page 71: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

  • Page 72: System Online Rom Flash Component Utility

    Management Agents Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and third- party SNMP management platforms. Management Agents are installed with every SmartStart assisted...

  • Page 73: Hp Systems Insight Manager

    You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim).

  • Page 74: Usb Support

    Diagnostic tools Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be accessed from the SmartStart CD ("SmartStart...

  • Page 75: Hp Insight Diagnostics

    HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 76: Proliant Support Packs

    Refer to the operating system support matrix (http://www.hp.com/go/supportos). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).

  • Page 77: Troubleshooting

    To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: •...

  • Page 78: Symbols On Equipment

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 79: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • • The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. •...

  • Page 80: Prepare The Server For Diagnosis

    To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 75) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardware and software records for information.

  • Page 81: Service Notifications

    Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 81)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...

  • Page 82: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 79)" "Loose connections (on page 80)"...
  • Page 83 HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...

  • Page 84: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 84...
  • Page 85 Faulty internal component Item Refer to "Component identification (on page 7)" "HP Insight Diagnostics (on page 75)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 80)"...
  • Page 86 Troubleshooting 86...

  • Page 87: Post Problems Flowchart

    "Symptom information (on page 79)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...

  • Page 88: Os Boot Problems Flowchart

    OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 88...
  • Page 89 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 75)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 90: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 72) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 90...
  • Page 91 CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 105)" "HP Insight Diagnostics (on page 75)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)

  • Page 92: Post Error Messages And Beep Codes

    POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server. Some messages are informational and do not indicate an error. A server generates only the codes that are applicable to its configuration and options.

  • Page 93: Power Supply Solution Not Fully Redundant

    For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary...

  • Page 94: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 95 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 95...

  • Page 96: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 97: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 98: Canadian Notice (Avis Canadien)

    Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 99: Japanese Notice

    Japanese notice BSMI notice Korean notice Class A equipment Class B equipment Regulatory compliance notices 99...

  • Page 100: Laser Compliance

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 101: Power Cord Statement For Japan

    Power cord statement for Japan Regulatory compliance notices 101...

  • Page 102: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 103: Server Specifications

    Server specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
  • Page 104 Specification Value Maximum peak power 1000 W (low line), 1200 W (high line) Server specifications 104...

  • Page 105: Technical Support

    (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.

  • Page 106: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
  • Page 107 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 108 Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
  • Page 109 Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 110 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 111 Technical support 111...
  • Page 112 Technical support 112...

  • Page 113: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Automatic Server Recovery cable select double data rate FBDIMM fully buffered DIMM International Electrotechnical Commission Integrated Lights-Out Integrated Management Log interrupt request large form-factor Acronyms and abbreviations 113...
  • Page 114 NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller non-maskable interrupt ORCA Option ROM Configuration for Arrays PATA parallel ATA PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack RBSU...
  • Page 115 SATA serial ATA small form-factor Systems Insight Manager TMRA recommended ambient operating temperature unit identification Acronyms and abbreviations 115...
  • Page 116 Configuration Replication Utility 68 full-height media device 42 configuration tools 67 connectors 7, 8, 9, 11, 13 contacting HP 105 general diagnosis flowchart 82 creating a disk image 70 CSR (customer self repair) 106 customer self repair (CSR) 105, 106...
  • Page 117 37 health LEDs 7, 8, 14, 15 help resources 105 HP Insight Diagnostics 75 HP ProLiant Essentials Foundation Pack 28, 73 NIC LEDs 7, 8, 10, 13, 14 HP ProLiant Essentials Rapid Deployment Pack 70 NMI jumper 12...
  • Page 118 SATA optical drive 42, 65 scripted installation 67 serial number 70 serial port 51 warnings 24, 78 series number 96 website, HP 105 server fault indications flowchart 90 server features and options 29 site requirements 22 SmartStart autorun menu 67 SmartStart Scripting Toolkit 67...

Table of Contents