Page 1 Toshiba Personal Computer QOSMIO F10 Maintenance Manual TOSHIBA CORPORATION File Number 960-498...
Page 2 © 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO F10. NOTE: Each model of QOSMIO F10 has a different configuration. For each model’s configuration, refer to the parts list dedicated to it. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
Page 4: Handling The Lcd Module
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO F10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred QOSMIO F10 Maintenance Manual (960-498)
Page 6: Table Of Contents
Touch Pad Troubleshooting..................2-46 Display Troubleshooting ..................2-47 2.10 Optical Drive Troubleshooting ................2-50 2.11 Modem Troubleshooting ..................2-51 2.12 LAN Troubleshooting....................2-52 2.13 Wireless LAN Troubleshooting................2-53 2.14 Sound Troubleshooting.................... 2-56 2.15 TV Tuner Troubleshooting ..................2-58 QOSMIO F10 Maintenance Manual (960-498)
Page 7 Wireless LAN Test Program (Intel- made b/g) ............3-58 3.27 Wireless LAN Test Program (Intel- made a/b/g) ............. 3-62 3.28 Wireless LAN Test Program (Askey- made)............3-67 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-71 3.30 Sound Test Program ....................3-85 3.31 SETUP ........................3-91 QOSMIO F10 Maintenance Manual (960-498)
Page 8 4.20 Touch pad ........................ 4-53 4.21 SJ board ........................4-55 4.22 Microphone ......................4-57 4.23 LCD unit/FL inverter ....................4-58 4.24 Wireless antennas/ LCD harness ................4-63 4.25 Hinge........................4-67 4.26 Fluorescent lamp...................... 4-70 viii QOSMIO F10 Maintenance Manual (960-498)
Page 9 Pin Assignment ...................C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout ....................E-1 Appendix F Wiring Diagrams ..................F-1 Appendix G BIOS Rewite procedures ................G-1 Appendix H EC/KBC Rewrite procedures..............H-1 Appendix I Reliability ....................I-1 QOSMIO F10 Maintenance Manual (960-498)
Page 10 QOSMIO F10 Maintenance Manual (960-498)
Page 11 Chapter 1 Hardware Overview...
Page 12 1 Hardware Overview Hardware Overview 1-ii QOSMIO F10 Maintenance Manual (960-498)
Page 13 1.6.1 LCD Module ..................1-20 1.6.2 FL Inverter Board ................1-21 Power Supply......................1-22 Batteries ........................1-24 1.8.1 Main Battery..................1-24 1.8.2 Battery Charging Control..............1-25 1.8.3 RTC battery..................1-26 AC Adapter ......................1-27 QOSMIO F10 Maintenance Manual (960-498) 1-iii...
Page 14 Time required for charges of main battery ..........1-25 Table 1-10 Data preservation time ................. 1-25 Table 1-11 Time required for charges of RTC battery ..........1-26 Table 1-12 AC adapter specifications ................1-27 1-iv QOSMIO F10 Maintenance Manual (960-498)
Page 15: Features
1 Hardware Overview 1.1 Features Features Features The QOSMIO F10 series are high performance all- in-one PCs running a Pentium-M processor. The features are listed below. Microprocessor Microprocessor that is used depends on the model. ® ® Mobile Intel Pentium Pentium-M 1.50GHz (Processor Number ;...
Page 16 Microsoft? Windows? XP. It supports software that uses a 101- or 102-key enhanced keyboard. Optical devices A DVD Super Multi drive is equipped. Some models support DVD+R Double layer disks. QOSMIO F10 Maintenance Manual (960-498)
Page 17 Depending on the model, the computer is equipped with a dedicated Bluetooth module which supports v1.2. This enables a communication to devices that support Bluetooth Version 1.1 and 1.2. It can be switched on or off with a switch on the computer. QOSMIO F10 Maintenance Manual (960-498)
Page 18: Figure 1-1 Front Of The Computer And The System Units Configuration
1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and the system units configuration. Figure 1-1 Front of the computer and the system units configuration QOSMIO F10 Maintenance Manual (960-498)
Page 19: System Block Diagram
1 Hardware Overview 1.2 System Block Diagram System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram QOSMIO F10 Maintenance Manual (960-498)
Page 20 224KB used for system BIOS 64KB used for VGA-BIOS 64KB used for logo/icon 60KB used for Intel PXE 32KB used for ACPI 17KB used for booting 16KB used for MBI 16KB used for Parameter Block 19KB are reserved QOSMIO F10 Maintenance Manual (960-498)
Page 21 Real time clock AC’97 Rev. 2.3 interface Alert ON LAN (AOL) 421-pin 31mmx31mm BGA Package PC card controller (Texas Instruments-made PCI7411) PCI Interface (PCI Rev. 2.3) PC Card Controller IEEE1394 Controller Flash Media Controller SD Host Controller QOSMIO F10 Maintenance Manual (960-498)
Page 22 Conformity with IEEE 802.11b/g or IEEE 802a/b/g. Transfer speed is maximum of 11Mbit/sec. Supports 128bit WEP. TV tuner module (Toshiba- made MCPG01 x 1) It is a capture module with built- in TV tuner function supporting worldwide broadcasting. It has also MPEG2 hardware encoding function. It encodes TV broadcasting signal and composite video, s-video and stereo audio signal to MPEG2 format in real time.
Page 23 The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of FAX is 14.4kbps. Actual speed depends on the quality of the line used. Connected to telephone line through RJ11 MODEM jack. QOSMIO F10 Maintenance Manual (960-498)
Page 24: Figure 1-3 2.5-Inch Hdd
100.0 (mm) Weight 99 (MAX) 102(MAX) Standard value Parameter HGST HGST HGST HGST HGST G8BC0000Z611 G8BC0000Z811 G8BC0001N610 G8BC0001N810 G8BC0001NA10 Width 69.85 (mm) Height Outline (mm) Depth dimensions 100.0 100.2 (mm) Weight 102 (max) 1-10 QOSMIO F10 Maintenance Manual (960-498)
Page 25 1 Hardware Overview 1.3 2.5-inch Hard Disk Drive Table 1-1 2.5-inch HDD dimensions (2/2) Standard value Parameter FUJITSU FUJITSU FUJITSU G8BC00019610 G8BC0001C610 G8BC0001HA10 Width (mm) Height Outline (mm) Depth dimensions 100.0 (mm) Weight 99 (MAX) QOSMIO F10 Maintenance Manual (960-498) 1-11...
Page 26: Table 1-2 2.5-Inch Hdd Specifications
(Mbits/s) Interface transfer 100 (Ultra DMA mode) rate (MB/s) Storage density (Kbpi) Track density (Ktpi) 113.2 113.2 113.2 Average random seek time (read) (ms) Average random seek time (write) (ms) Motor startup time (ms) 1-12 QOSMIO F10 Maintenance Manual (960-498)
Page 27 Data transfer speed 330.4 443.2 (Mbits/s) Interface transfer rate 100 (Ultra DMA mode) (MB/s) Storage density (Kbpi) Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Motor startup time (ms) QOSMIO F10 Maintenance Manual (960-498) 1-13...
Page 28: Table 1-3 Dvd Super Multi Drive Outline Dimensions
Table 1-3 DVD Super Multi drive outline dimensions Parameter Standard value MATSUSHITA MATSUSHITA MATSUSHITA TEAC Maker (G8CC0001S610) (G8CC00021610) (G8CC00021611) (G8CC00024611) Width (mm) Outline Height (mm) 12.7 (excluding projections) dimensions Depth (mm) 129.0 Mass (g) 210 (+/-10) 1-14 QOSMIO F10 Maintenance Manual (960-498)
Page 29 Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, Video CD, CD-Extra(CD+),CD-text Supported disk format DVD-ROM, DVD-R (3.9GB/4.7GB), DVD-RW (Ver1.1) DVD+R/+RW, DVD Video, DVD-RAM (2.6GB/4.7GB/9.4GB) QOSMIO F10 Maintenance Manual (960-498) 1-15...
Page 30 Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, CD-Extra(CD+),CD-text Supported disk format DVD-R, DVD-R, DVD-RW (Ver1.1) DVD+R/RW, DVD Video, DVD-RAM (2.6GB/4.7GB) 1-16 QOSMIO F10 Maintenance Manual (960-498)
Page 31 Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, CD-Extra(CD+),CD-text Supported disk format DVD-ROM, DVD-R, DVD-RW (Ver1.1) DVD+R/RW, DVD Video, DVD-RAM (2.6GB/4.7GB) QOSMIO F10 Maintenance Manual (960-498) 1-17...
Page 32 Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 130 (Random) Access time (ms) DVD-ROM 130 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD CD-Extra(CD+),CD-text Supported disk format DVD-ROM, DVD-R, DVD-RW DVD+R/RW, DVD Video, DVD-RAM (2.6GB/4.7GB) 1-18 QOSMIO F10 Maintenance Manual (960-498)
Page 33: Figure 1-5 Keyboard
Figure 1-5 is a view of the keyboard. Figure 1-5 Keyboard See Appendix E for details of the keyboard layout. QOSMIO F10 Maintenance Manual (960-498) 1-19...
Page 34: Figure 1-6 Lcd Module
Figure 1-6 shows a view of the LCD module and Table 1-5 lists the specifications. Figure 1-6 LCD module Table 1-5 LCD module specifications Specifications Item Samsung (G33C0002A110) Number of Dots 1,280(W) No 800(H) Dot spacing (mm) 0.25875(H)No 0.25875(V) Display range (mm) 331.2(H)No 207.0(V) 1-20 QOSMIO F10 Maintenance Manual (960-498)
Page 35: Table 1-6 Fl Inverter Board Specifications
Table 1-6 lists the FL inverter board specifications. Table 1-6 FL inverter board specifications Specifications Item G71C0004F310 Input Voltage (V) 5 (DC) Power (W) Output Voltage (V) 900 (rms) Current 7 (rms) (f=70KHz)(mA) (x 2 output) QOSMIO F10 Maintenance Manual (960-498) 1-21...
Page 36: Table 1-7 Power Supply Output Rating
0.748 1.07 CPU, MCH, ICH4-M 1.20 1R8-P1V CPU, MCH, ICH4-M 1R2-P1V 1R25-B1V 1.25 DDR-SDRAM Termination 1R5-P1V MCH, ICH4-M, GPU 1R5-S1V ICH4-M GPU, SDRAM(GFX), SVP, 2R5-P2V LVDS 2R5-B2V MCH, DDR-SDRAM FM-E3V Media Bridge BT-P3V Bluetooth 1-22 QOSMIO F10 Maintenance Manual (960-498)
Page 37 I/O, AD1981B,IEEE1394, TV-Encoder, LCD, Headphone, GPU, SVP, TMDS, AMP Mini-PCI, HDD, ODD, WW- Tuner, KB, T-PAD, GPU Card Cont., Mini-PCI, MDC PC-Card, USB ICH4-M, IR Cont. EC/KBC EC/KBC, System LED 2.0 - 3.6 ICH4-M(RTC) QOSMIO F10 Maintenance Manual (960-498) 1-23...
Page 38: Table 1-8 Battery Specifications
1.8.1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected. In Stand by mode, the main battery maintains the current status of the computer. 1-24 QOSMIO F10 Maintenance Manual (960-498)
Page 39: Table 1-9 Time Required For Charges Of Main Battery
When turning off the power in being charged fully, the preservation time is as follows: (See Table 1-10) Table 1-10 Data preservation time Condition preservation time Standby About 2 days Shutdown, Hibernation About 15 days QOSMIO F10 Maintenance Manual (960-498) 1-25...
Page 40: Table 1-11 Time Required For Charges Of Rtc Battery
Table 1-11 lists the Time required for charges of RTC battery and data preservation time. Table 1-11 Time required for charges of RTC battery Condition Time Power ON (Lights Power LED) More than 8 hours Data preservation tome (Full-charged) About a month 1-26 QOSMIO F10 Maintenance Manual (960-498)
Page 41: Table 1-12 Ac Adapter Specifications
Table 1-12 lists the AC adapter specifications. Table 1-12 AC adapter specifications Parameter Specification (G71C00024410) Power 90W (Peak 105W) Input voltage AC 100 to 240V Input frequency 50Hz/60Hz Input voltage 1.3A or less Output voltage DC 15V Output current 6.0A QOSMIO F10 Maintenance Manual (960-498) 1-27...
Page 42 1.9 AC Adapter 1 Hardware Overview 1-28 QOSMIO F10 Maintenance Manual (960-498)
Page 43 Chapter 2 Troubleshooting Procedures...
Page 44 2 Troubleshooting Procedures 2-ii QOSMIO F10 Maintenance Manual (960-498)
Page 45 Diagnostic Test Program Execution Check ......2-45 Procedure 2 Connector Check and Replacement Check ......2-45 Touch Pad Troubleshooting ..................2-46 Procedure 1 Diagnostic Test Program Execution Check ......2-46 Procedure 2 Connector Check and Replacement Check ......2-46 QOSMIO F10 Maintenance Manual (960-498) 2-iii...
Page 46 Procedure 1 Diagnostic Test Program Execution Check ......2-57 Procedure 2 Connector Check..............2-57 Procedure 3 Replacement Check.............. 2-58 2.15 TV Tuner Troubleshooting ..................2-59 Procedure 1 Connector Check and Replacement Check ......2-59 2-iv QOSMIO F10 Maintenance Manual (960-498)
Page 47 Debug port (Suspend mode) error status ............. 2-29 Table 2-6 Debug port (Resume mode) error status ............2-32 Table 2-7 FDD error code and status ................2-38 Table 2-8 2.5” Hard disk drive error code and status........... 2-43 QOSMIO F10 Maintenance Manual (960-498)
Page 48 2 Troubleshooting Procedures 2-vi QOSMIO F10 Maintenance Manual (960-498)
Page 49: Troubleshooting
There are following two types of connections in the figures of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described as line in the figures. (2) Pin connection is described as arrow in the figure. <e.g> Connection of modem QOSMIO F10 Maintenance Manual (960-498)
Page 50: Troubleshooting Flowchart
? Ask the user if a password is registered and, if it is, ask him or her to enter the password. ? Verify with the customer that Toshiba Windows XP Home Edition or Windows XP Media Center Edition is installed on the hard disk. Non-Windows operating systems can cause the computer to malfunction.
Page 51 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (1/2) QOSMIO F10 Maintenance Manual (960-498)
Page 52 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) QOSMIO F10 Maintenance Manual (960-498)
Page 53 11. If an error is detected on the Sound test, perform the Sound Troubleshooting Procedures in Section 2.14. 12. If any trouble occurs on the TV tuner function, perform the TV tuner Troubleshooting Procedures in Section 2.15. QOSMIO F10 Maintenance Manual (960-498)
Page 54: Power Supply Troubleshooting
The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. QOSMIO F10 Maintenance Manual (960-498)
Page 55 Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or green, go to Procedure 4. NOTE: Use the supplied AC adapter G71C00024410. QOSMIO F10 Maintenance Manual (960-498)
Page 56 Error code 11h (Error codes are given in hexadecimal format.) Start Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2. QOSMIO F10 Maintenance Manual (960-498)
Page 57 Common Dock output voltage is over 16.5V. Current from the DC power supply is over 12.0A. Current from the DC power supply is over 0.5A when there is no load. Abnormal current has been sensed. QOSMIO F10 Maintenance Manual (960-498)
Page 58: Main Battery
1R5-C1 voltage is 1.275V or less while the computer is suspended. 1R5-C1 voltage is abnormal while the computer is shutdown. (CV support) 1R5-C1 voltage is 1.275V or less when the computer is booting up. (CV support) 2-10 QOSMIO F10 Maintenance Manual (960-498)
Page 59: Ppv Output
E5V voltage is 4.50V or less when the computer is booting up. E5V voltage is 4.50V or more when the computer is powered off. E5V voltage is 4.50V or less while the computer is suspended. QOSMIO F10 Maintenance Manual (960-498) 2-11...
Page 60: E3V Output
1R25-B1V voltage is 1.063V or less when the computer is booting up. 1R25-B1V voltage is 1.063V or more when the computer is powered off. 1R25-B1V voltage is 1.063V or less while the computer is suspended. 2-12 QOSMIO F10 Maintenance Manual (960-498)
Page 61: R5-B2V Output
? Connect a new AC adapter and AC power cord. If the error still exists, go to Procedure 5. Check 3 In the case of error code 21h: ? Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. QOSMIO F10 Maintenance Manual (960-498) 2-13...
Page 62 If the battery pack is still not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5. 2-14 QOSMIO F10 Maintenance Manual (960-498)
Page 63 To disassemble the computer, follow the steps described in Chapter 4, Replacement Procedures. Check 1 Replace the AC adapter with a new one. If the AC adapter is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one. QOSMIO F10 Maintenance Manual (960-498) 2-15...
Page 64: System Board Troubleshooting
1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debug Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check 2-16 QOSMIO F10 Maintenance Manual (960-498)
Page 65 The following error message appears when data stored in RAM under the resume function is lost because the battery has become discharged or the system board is damaged. Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. QOSMIO F10 Maintenance Manual (960-498) 2-17...
Page 66 (15) DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) HDD #0 ERROR (21) HDD #1 ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR 2-18 QOSMIO F10 Maintenance Manual (960-498)
Page 67 The D port status is displayed in the following form; 6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4 except FFFFh, execute Check QOSMIO F10 Maintenance Manual (960-498) 2-19...
Page 68 “BIOS rewrite process”. Transits to System BIOS IRT. F003h BIOS rewrite process Initialization of ICHM. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM 2-20 QOSMIO F10 Maintenance Manual (960-498)
Page 69 /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE ” and “CHGFIRMA.EXE ” Key input when error occurred. Execution of “CHGBIOSA.EXE ” and “CHGFIRMA.EXE ” F100h Prohibition of cache Permission of L1/L2 cache of FlashROM area QOSMIO F10 Maintenance Manual (960-498) 2-21...
Page 70 The rest bits are 0) Storing the size of DRAM F103h Branch of resuming( only in Cold When a CMOS error is detected, it does Boot) not resume. If “resume status code” is not set, no resume occurs. 2-22 QOSMIO F10 Maintenance Manual (960-498)
Page 71 Test of PIT channel 1 (Check whether the refresh signal works properly in 30 micro-s refresh interval.) The system halts when the time is out. Test of PIT channel 2 (Check whether the speaker gate works properly) QOSMIO F10 Maintenance Manual (960-498) 2-23...
Page 72 VGA display off, Reset control Sound initialization PC multi-box status acquisition (for models supporting Selectable bay) HC initialization, USB device connection recognition and initialization Control of built-in LAN permission/prohibition PIC initialization PIC test Password Initialization 2-24 QOSMIO F10 Maintenance Manual (960-498)
Page 73 PCI configuration printer) HDD initialization sequence start FDD initialization sequence start (for models supporting built-in FDD) Enabling power off Output code generation F10Bh FIRST_64KB_CHECK (Check of first 64KB memory) F10Ch INIT_INT_VECTOR (Initialization of vectors) QOSMIO F10 Maintenance Manual (960-498) 2-25...
Page 74: Table
(password check) (In the case of “Reboot”) Waiting for HDD initialization completion Check of key input during IRT (waiting for KBC initialization completion) I/O LOCK process (for models supporting I/O lock) ATA priority initialization 2-26 QOSMIO F10 Maintenance Manual (960-498)
Page 75 Waiting for completion of initialization of Serial port (for models supporting SIO) Cancel of NMI Mask TIT check sum Clear of the IRT flag of Runtime side Update of check sum of Runtime side Hibernation branch (for models supporting BIOS Hibernation) QOSMIO F10 Maintenance Manual (960-498) 2-27...
Page 76: Troubleshooting Procedures
Final decision of USB FDD drive information Post processing of PRE_BOOT_SETUP Clear of PWRBTN_STS Enabling POWER Button Measure for chip set defective F120h Clear of IRT status Update of check sum of Runtime side FFFFh 2-28 QOSMIO F10 Maintenance Manual (960-498)
Page 77 Checks if FDD’s motor is turning or not (for models supporting built-in FDD) Execution of driver for suspend Clear of data for Remote Lockout Storing of FDD register (for models supporting built-in FDD) Storing of USB register Stop of HC. QOSMIO F10 Maintenance Manual (960-498) 2-29...
Page 78 Waiting for completion of suspending for HDD password F13Ah Prohibition of PCI arbiter Setting of Wakeup event Power-off of PC card Re-setting backup current Forced off of fan Checks whether off-process for resume is needed 2-30 QOSMIO F10 Maintenance Manual (960-498)
Page 79 SMRAM. Calculates the checksum of system BIOS in F13Dh the IRT side.( Checksum does not match during IRT) Setting status of suspend completion Prohibition of L1&L2 Power off (Completion of BIOS process) QOSMIO F10 Maintenance Manual (960-498) 2-31...
Page 80 Dividing of process for measuring of IRT time Setting to clock generator Initializing of CPU Updating micro-code Judging of CPU type Check of Geyserville support Sets the CPU clock to High. Setting of Graphics Aperture Size Recovery of PIC register 2-32 QOSMIO F10 Maintenance Manual (960-498)
Page 81 Executing of dividing process of device detection of PC card Initializing COM (for models supporting SIO) Initializing FIR (for models supporting FIR) Resume error when HDD is mounted Check of HDD pack connection DPORT=F172h Start of IDE device resume sequence QOSMIO F10 Maintenance Manual (960-498) 2-33...
Page 82 Setting battery saving mode Setting of date Waiting for the completion of Bluetooth initializing (for models supporting Bluetooth) Renewal of Wakeup factor of DMI and SM-BIOS structure table Closing PCI device configuration area Cache control 2-34 QOSMIO F10 Maintenance Manual (960-498)
Page 83 Acquires Wake Up Vector address. Clears key buffer. Renewal of date/time ACPI mode on Recovery of write-protected status before. FFFFh (In ACPI mode / not in ACPI mode) Initializing printer port Returning to the main process QOSMIO F10 Maintenance Manual (960-498) 2-35...
Page 84 If an error is detected during these tests, go to Procedure 4. Procedure 4 Replacement Check The system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace the system board with a new one. 2-36 QOSMIO F10 Maintenance Manual (960-498)
Page 85: Usb 3.5" Fdd Troubleshooting
And then clean the FDD heads using the cleaning kit. If the FDD still does not function properly after cleaning, go to Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed on the computer, go to Procedure 3. QOSMIO F10 Maintenance Manual (960-498) 2-37...
Page 86 “write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-38 QOSMIO F10 Maintenance Manual (960-498)
Page 87 The USB FDD may be defective or damaged. Replace it with a new one. If the USB FDD is still not functioning properly, perform Check 3. Check 3 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. QOSMIO F10 Maintenance Manual (960-498) 2-39...
Page 88: Hdd Troubleshooting
User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Procedure 2.
Page 89 The 2.5” HDD and the connector of the system board may be disconnected. Insert the connectors firmly. (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.) If they are firmly connected, go to Procedure 3. QOSMIO F10 Maintenance Manual (960-498) 2-41...
Page 90 Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical format). If the HDD is formatted, set the 2.5” HDD partition using MS-DOS FDISK command. If you cannot format the 2.5” HDD using the test program, go to Procedure 4. 2-42 QOSMIO F10 Maintenance Manual (960-498)
Page 91 HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR QOSMIO F10 Maintenance Manual (960-498) 2-43...
Page 92 Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-44 QOSMIO F10 Maintenance Manual (960-498)
Page 93: Keyboard Troubleshooting
Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO F10 Maintenance Manual (960-498) 2-45...
Page 94: Touch Pad Troubleshooting
Procedures. If the problem still exists, replace the touch pad flexible cable with a new one. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-46 QOSMIO F10 Maintenance Manual (960-498)
Page 95: Display Troubleshooting
The Display Test program is stored on the computer’s Diagnostics disk. This program checks the display controller on the system board. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3. QOSMIO F10 Maintenance Manual (960-498) 2-47...
Page 96 FL inverter, or they may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 4. 2-48 QOSMIO F10 Maintenance Manual (960-498)
Page 97 If the problem still exists, perform Check 5. Check 5 The system board may be defective or damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure. QOSMIO F10 Maintenance Manual (960-498) 2-49...
Page 98: Optical Drive Troubleshooting
The optical drive may be faulty. Replace the optical drive with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 3. Check 3 The system board may be faulty. Replace it with new one following the instructions in Chapter 4. 2-50 QOSMIO F10 Maintenance Manual (960-498)
Page 99: Modem Troubleshooting
4. If the problem still occurs, perform Check 4. Check 4 The SD board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem still occurs, perform Check 5. QOSMIO F10 Maintenance Manual (960-498) 2-51...
Page 100 Chapter 4. If the problem still occurs, perform Check 6. Check 6 The system board may be faulty. Replace it with a new one following the instruction in Chapter 4. 2-52 QOSMIO F10 Maintenance Manual (960-498)
Page 101: Lan Troubleshooting
The LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 The system board may be faulty. Replace it with a new one following the steps in Chapter 4. QOSMIO F10 Maintenance Manual (960-498) 2-53...
Page 102: Wireless Lan Troubleshooting
LAN. Perform the test following the instructions described in Chapter If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-54 QOSMIO F10 Maintenance Manual (960-498)
Page 103 LAN board. If the wireless LAN antenna cables are disconnected, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3.. QOSMIO F10 Maintenance Manual (960-498) 2-55...
Page 104 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check3 Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. 2-56 QOSMIO F10 Maintenance Manual (960-498)
Page 105: Sound Troubleshooting
The connection of sound system is shown in the following figure. As the connection may be bad, disassemble the PC and check each connection. If each component and board is firmly connected but the sound function does not work properly, go to Procedure 3. QOSMIO F10 Maintenance Manual (960-498) 2-57...
Page 106 Replace them with new ones following the instructions in Chapter 4. If the problem still occurs, perform Check 7. Check 7 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4. 2-58 QOSMIO F10 Maintenance Manual (960-498)
Page 107: Tv Tuner Troubleshooting
Chapter 4. If the problem still occurs, perform Check 6. Check 6 The system board may be faulty. Replace it with new one following the instructions in Chapter 4. QOSMIO F10 Maintenance Manual (960-498) 2-59...
Page 108 2.15 TV Tuner Troubleshooting 2 Troubleshooting Procedures 2-60 QOSMIO F10 Maintenance Manual (960-498)
Page 109 Chapter 3 Tests and Diagnostics...
Page 110 3-ii QOSMIO F10 Maintenance Manual (960-498)
Page 111 CD-ROM/DVD-ROM Test ..................3-34 3.18 Error Code and Error Status Names................3-35 3.19 Hard Disk Test Detail Status ..................3-38 3.20 Only One Test ......................3-40 3.20.1 Program Description................3-40 3.20.2 Operations ................... 3-40 QOSMIO F10 Maintenance Manual (960-498) 3-iii...
Page 112 Sound Test Program ....................3-85 3.30.1 Sound (Standard) test................3-85 3.30.2 Sound (Legacy) test................3-87 3.30.3 CD Sound (Standard) test ..............3-88 3.30.4 CD Sound (Legacy) test............... 3-90 3.31 SETUP........................3-91 3.31.1 Function Description................3-91 3-iv QOSMIO F10 Maintenance Manual (960-498)
Page 113 3.31.2 Accessing the SETUP Program............. 3-92 QOSMIO F10 Maintenance Manual (960-498)
Page 114 Hard disk controller status register contents ............ 3-38 Table 3-4 Error register contents..................3-39 Table 3-5 Error message....................3-77 Table 3-6 Error code for Bluetooth test (BD_ADDR)............. 3-78 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) ........3-82 3-vi QOSMIO F10 Maintenance Manual (960-498)
Page 115 QOSMIO F10 Maintenance Manual (960-498) 3-vii...
Page 116: The Diagnostic Test
? EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: ? SYSTEM TEST ? MEMORY TEST ? KEYBOARD TEST ? DISPLAY TEST ? FLOPPY DISK TEST ? PRINTER TEST ? ASYNC TEST QOSMIO F10 Maintenance Manual (960-498)
Page 117 ? A USB test module (USB test ) ? A USB cable (USB test) ? An external CRT monitor (Expansion test) ? A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) ? A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
Page 118: H/W(Hardware) Initial Information Setting Tool
You will need the following equipment to perform some of the programs. ? The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. ? The Diagnostics Disk (Main T&D) QOSMIO F10 Maintenance Manual (960-498)
Page 119: Executing The Diagnostic Test
3.2.1 Diagnostics menu (T&D) After pressing 1 and Enter in the startup menu, the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
Page 120 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
Page 121: Executing The Diagnostic Test
Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. QOSMIO F10 Maintenance Manual (960-498)
Page 122: H/W Initial Information Setting Tool
DMI information save 4 ………………………… DMI information recovery 8 ………………………… System configuration display 9 ………………………… E2PROM test (MAC/GUID/DMI) ****************************************************************** ... Press test number[1,2,8,9] ? For more details on this test, refer to the section 3.3. QOSMIO F10 Maintenance Manual (960-498)
Page 123: Heatrun Test Program
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.3 Heatrun test program Heatrun test starts executing the same subtests as RUNNING TEST. For more details on this test, refer to the section 3.4. QOSMIO F10 Maintenance Manual (960-498)
Page 124: Setting Of The Hardware Configuration
6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 7. “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. QOSMIO F10 Maintenance Manual (960-498)
Page 125: Setting Of The Hardware Configuration
This subtest writes all the DMI data in the floppy disk into the new PCB. NOTE: Since the data of UUID is updated every time when this subtest, DMI information recovery, is done, the saved UUID data is not written. 3-10 QOSMIO F10 Maintenance Manual (960-498)
Page 126 Press [Enter] key For more details on the system configuration information, refer to "3.25 System configuration". Subtest 09 E2PROM test (MAC/GUID/DMI) It checks automatically whether the MAC address, GUID of IEEE1394 and DMI information are written. QOSMIO F10 Maintenance Manual (960-498) 3-11...
Page 127: Heatrun Test
Press any key to return to the startup menu. NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. 3-12 QOSMIO F10 Maintenance Manual (960-498)
Page 128: Subtest Names
Gradation for VGA Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address QOSMIO F10 Maintenance Manual (960-498) 3-13...
Page 129: Subtest Names
W-R-C specified address REAL TIMER Real time Backup memory Real time carry NDP test EXPANSION PCMCIA wrap around [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C 3-14 QOSMIO F10 Maintenance Manual (960-498)
Page 130: System Test
Then press Enter. The following message will appear. *** Test Fan Revolution High speed Start Make sure the fan rotates at high speed and the message of fan revolution for it changes. Then press Enter QOSMIO F10 Maintenance Manual (960-498) 3-15...
Page 131: System Test
: XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. 3-16 QOSMIO F10 Maintenance Manual (960-498)
Page 132: Memory Test
16KB read buffer and compared the data in the buffers. The read buffer starts from 0001 and the comparison is continued with the following read buffer addresses: 0001, 0003, 0005, 0007, 0009, 000b, 000d and 000f. QOSMIO F10 Maintenance Manual (960-498) 3-17...
Page 133: Keyboard Test
Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY 3-18 QOSMIO F10 Maintenance Manual (960-498)
Page 134: Display Test
This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi- green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. QOSMIO F10 Maintenance Manual (960-498) 3-19...
Page 135: Display Test
Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. 3-20 QOSMIO F10 Maintenance Manual (960-498)
Page 136 LCD Brightness The LCD brightness changes in the following order: Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. QOSMIO F10 Maintenance Manual (960-498) 3-21...
Page 137: Floppy Disk Test
: XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU 3-22 QOSMIO F10 Maintenance Manual (960-498)
Page 138: Floppy Disk Test
This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. QOSMIO F10 Maintenance Manual (960-498) 3-23...
Page 139: Printer Test
Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. 3-24 QOSMIO F10 Maintenance Manual (960-498)
Page 140: Printer Test
NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) QOSMIO F10 Maintenance Manual (960-498) 3-25...
Page 141: Async Test
FIR/SIR port. Subtest 03 Wraparound (on board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. 3-26 QOSMIO F10 Maintenance Manual (960-498)
Page 142: Hard Disk Test
2. The following message appears for whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) QOSMIO F10 Maintenance Manual (960-498) 3-27...
Page 143: Hard Disk Test
1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. 3-28 QOSMIO F10 Maintenance Manual (960-498)
Page 144 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. QOSMIO F10 Maintenance Manual (960-498) 3-29...
Page 145: Real Timer Test
Writes 1-bit of “on” data (01h through 80h) to address 0Eh through 7Fh Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh QOSMIO F10 Maintenance Manual (960-498) 3-29...
Page 146: Real Timer Test
3.14 Real Timer Test 3 Tests and Diagnostics Then the subtest reads and compares this data with the original data. 3-30 QOSMIO F10 Maintenance Manual (960-498)
Page 147 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. QOSMIO F10 Maintenance Manual (960-498) 3-31...
Page 148: Ndp Test
To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: ? Control word ? Status word ? Bus ? Addition ? Multiplication 3-32 QOSMIO F10 Maintenance Manual (960-498)
Page 149: Expansion Test
–– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: When selecting the subtest number01, the following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? QOSMIO F10 Maintenance Manual (960-498) 3-33...
Page 150 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. 3-34 QOSMIO F10 Maintenance Manual (960-498)
Page 151: Cd-Rom/Dvd-Rom Test
To execute the CD-ROM/DVD-ROM test, select 13 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
Page 152: Error Code And Error Status Names
HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND)' Display VRAM SIZE NOT SUPPORT 3-36 QOSMIO F10 Maintenance Manual (960-498)
Page 153 HDD - ADDRESS MARK NOT FOUND HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY QOSMIO F10 Maintenance Manual (960-498) 3-37...
Page 154 CARD TYPE ERROR ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-38 QOSMIO F10 Maintenance Manual (960-498)
Page 155: Hard Disk Test Detail Status
“0” … Not used (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. QOSMIO F10 Maintenance Manual (960-498) 3-39...
Page 156 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used 3-40 QOSMIO F10 Maintenance Manual (960-498)
Page 157: Only One Test
9 .... Common Test **************************************************************** ..Press test number[1-8, 9] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. QOSMIO F10 Maintenance Manual (960-498) 3-41...
Page 158 Holding a key down enables the auto-repeat function which causes the key’s display character to blink. Press Del + Enter to end the test. IF TEST OK, Press [Dell][Enter]key 3-42 QOSMIO F10 Maintenance Manual (960-498)
Page 159 <BUTTONS> displays appear on the right side one by one. The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. QOSMIO F10 Maintenance Manual (960-498) 3-43...
Page 160 This subtest checks if the Wireless communication switch works properly. If the test is started with the switch ON, the following message appears in the display. Kill switch is set to a start position (OFF) 3-44 QOSMIO F10 Maintenance Manual (960-498)
Page 161 OK message appears in the display if the test ends without a fail. NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. QOSMIO F10 Maintenance Manual (960-498) 3-45...
Page 162 3.20 ONLY ONE TEST 3 Tests and Diagnostics Press 9 and Enter to return to ONLY ONE TESST menu. 3-46 QOSMIO F10 Maintenance Manual (960-498)
Page 163 (1) Press [Caps Lock ] key ! ...Caps (on/off) (2) Press [Fn + F10 ] key ! ...Arrow (on/off) (3) Press [Fn + F11 ] key ! ...Num (on/off) (4) Slide [BT/W-LAN switch L&R]! (on/off) Confirm corresponding LED lights properly. QOSMIO F10 Maintenance Manual (960-498) 3-47...
Page 164 This subtest checks if AUDIO button of supplied remote controller works properly. The following message appears in the display. Press [Sound, Onta/Onsei] button ! Press AUDIO button of the remote controller and return to the ONLY ONE TEST menu. 3-48 QOSMIO F10 Maintenance Manual (960-498)
Page 165: Head Cleaning
2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. QOSMIO F10 Maintenance Manual (960-498) 3-49...
Page 166: Log Utilities
5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. 3-50 QOSMIO F10 Maintenance Manual (960-498)
Page 167: Operations
The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. QOSMIO F10 Maintenance Manual (960-498) 3-51...
Page 168: Running Test
2. To execute the test, press Y and Enter. To cancel the test, press N and Enter. If you select the selectable tests, follow the instruction message in the display. 3. After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break. 3-52 QOSMIO F10 Maintenance Manual (960-498)
Page 169: Floppy Disk Drive Utilities
This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. QOSMIO F10 Maintenance Manual (960-498) 3-53...
Page 170: Operations
After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. 3-54 QOSMIO F10 Maintenance Manual (960-498)
Page 171 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. QOSMIO F10 Maintenance Manual (960-498) 3-55...
Page 172 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. 3-56 QOSMIO F10 Maintenance Manual (960-498)
Page 173 Another dump (1:Yes,2:No) ? 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration: [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press Enter to return to the FDD UTILITIES MENU. QOSMIO F10 Maintenance Manual (960-498) 3-57...
Page 174: System Configuration
14. The number of ASYNC ports 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time 3-56 QOSMIO F10 Maintenance Manual (960-498)
Page 175: Operations
#2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD = XXXX XXXXXXXX XXXXXXXXX [XXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. QOSMIO F10 Maintenance Manual (960-498) 3-57...
Page 176: Wireless Lan Test Program (Intel-Made B/G)
: Intel Calexico 802.11b/g (MoW) G-code : G36C0000X310 PBA No. : C55369 ************************************************************* If a defective is found during the test, NG message will appear in the display. Press any key to return to the test menu. 3-58 QOSMIO F10 Maintenance Manual (960-498)
Page 177 When a defective is detected in the test, following typical cause is considered. ? Bad of wireless LAN card ? Defective wireless LAN card ? Disappearance of MAC address data Check the connection and execute the subtest again. QOSMIO F10 Maintenance Manual (960-498) 3-59...
Page 178 When a defective is detected in the test, following typical cause is considered. Bad connection of wireless LAN card Bad connection of wireless LAN antenna cable (Main/Aux) Bad environment for wireless LAN communication (Interference/ obstruction) 3-60 QOSMIO F10 Maintenance Manual (960-498)
Page 179 This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Calexico 802.11b/g card. The test stops at when a defective is found. For more details, refer to each subtest. QOSMIO F10 Maintenance Manual (960-498) 3-61...
Page 180: Wireless Lan Test Program (Intel-Made A/B/G)
Confirm if the right information on the wireless LAN card is described. ************************************************************* Module : Intel Calexico 802.11a/g (MoW) G-code : G36C00018510 PBA No. : C67287 ************************************************************* 3-62 QOSMIO F10 Maintenance Manual (960-498)
Page 181 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made a/b/g) Press any key to return to the test menu. QOSMIO F10 Maintenance Manual (960-498) 3-63...
Page 182 Press any key to return to the test menu. If a defective is found during the test, following message will appear in the display. *********************MAC CHECK****************************** ERROR: MAC all F MAC = XXXXXXXXXXXX ************************************************************* ************************************************************* MAC Address Check : NG !! ************************************************************* 3-64 QOSMIO F10 Maintenance Manual (960-498)
Page 183 When a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective. ************************************************************* Aux Antenna Test : NG !! QOSMIO F10 Maintenance Manual (960-498) 3-65...
Page 184 When a defective is detected in the test, following typical cause is considered. ? Bad connection of wireless LAN card ? Bad connection of wireless LAN antenna cable (Main) ? Bad environment for wireless LAN communication (Interference/ obstruction) ? Defective wireless LAN card 3-66 QOSMIO F10 Maintenance Manual (960-498)
Page 185 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made a/b/g) Check the connection and condition, and execute the subtest again. QOSMIO F10 Maintenance Manual (960-498) 3-67...
Page 186 Calexico 802.11b card and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest. 3-68 QOSMIO F10 Maintenance Manual (960-498)
Page 187: Wireless Lan Test Program (Askey-Made)
Please exchange for DUT media 2 ************************************************************* Please input the “S” key and push the “Enter” key : 3. Take out the program disk 1 and insert program disk 2. Then, press S and Enter. QOSMIO F10 Maintenance Manual (960-498) 3-69...
Page 188 When a defective is detected in the test, following typical cause is considered. ? Bad connection of wireless LAN card ? Using a wrong wireless LAN card (Using unspecified card) ? Defective wireless LAN card Check the connection and execute the subtest again. 3-70 QOSMIO F10 Maintenance Manual (960-498)
Page 189 11a Communication Test : NG !! Please refer to log. txt ************************************************************* Press any key to return to the test menu. When a defective is found, open the log file (log.txt) and check the result. QOSMIO F10 Maintenance Manual (960-498) 3-71...
Page 190 This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Atheros 802.11a mode, Atheros 802.11b mode and Atheros 802.11g mode. The test stops at when a defective is found. For more details, refer to each subtest. 3-72 QOSMIO F10 Maintenance Manual (960-498)
Page 191: Lan/Modem/Bluetooth/Ieee1394 Test Program
#################################################################### ######### i82562 ICHx Gbe (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) ******************************************************************** ..Press test number[1-2] ? Press the number you want to test and press Enter. QOSMIO F10 Maintenance Manual (960-498) 3-73...
Page 192 < TRANSMIT > < RECEIVE > NOTE: The menu displayed on your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-74 QOSMIO F10 Maintenance Manual (960-498)
Page 193 1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed on your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. QOSMIO F10 Maintenance Manual (960-498) 3-75...
Page 194: Modem Test
RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color of the LED of the connection checker is orange, press Y. Otherwise, press N. 3-76 QOSMIO F10 Maintenance Manual (960-498)
Page 195: Bluetooth Test
..Press test number [1, 3, T] ? Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed. QOSMIO F10 Maintenance Manual (960-498) 3-77...
Page 196 1 to select the test and press Enter. The following message will appear: ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
Page 197 3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program If the target machine has any problem, it displays Error messasge. The following message is displayed. ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
Page 198 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System for details. 3-80 QOSMIO F10 Maintenance Manual (960-498)
Page 199 Press 3 to select the test and press Enter of the responder machine. The following message will appear: When the test begins, the machine displays BD_ADDR of the DUT. The progress bar appears when the preparation is completed. The following message is displayed. QOSMIO F10 Maintenance Manual (960-498) 3-81...
Page 200 Then press Space to start the Bluetooth communication test. When the communication test has been completed without fail, the DUT machine displays BD_ADDR. If the connection with the tester is completed, the progress bar stops. The following message is shown. 3-82 QOSMIO F10 Maintenance Manual (960-498)
Page 201 BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished QOSMIO F10 Maintenance Manual (960-498) 3-83...
Page 202 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System in detail. 3-84 QOSMIO F10 Maintenance Manual (960-498)
Page 203 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. QOSMIO F10 Maintenance Manual (960-498) 3-85...
Page 204: Ieee1394 Test
This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the tester machine before executing subtest 01. Subtest03 IEEE1394 GUID Display This program checks the GUID of IEEE1394. 3-86 QOSMIO F10 Maintenance Manual (960-498)
Page 205: Sound Test Program
1 .... ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main **************************************************************** ..Press test number[1-3, 9] ? QOSMIO F10 Maintenance Manual (960-498) 3-85...
Page 206 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. 3-86 QOSMIO F10 Maintenance Manual (960-498)
Page 207: Sound (Legacy) Test
The display returns to the Sound (Standard) test menu after the test ends. 3.30.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. QOSMIO F10 Maintenance Manual (960-498) 3-87...
Page 208: Cd Sound (Standard) Test
3 Tests and Diagnostics 3.30.3 CD Sound (Standard) test To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared).
Page 209 This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker. The test returns to the CD Sound (Standard) menu after the test ends. QOSMIO F10 Maintenance Manual (960-498) 3-89...
Page 210: Setup
“Device Config.=” of the BIOS SETUP. If the “All Devices” is not selected, music can not be played. 3.30.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. 3-90 QOSMIO F10 Maintenance Manual (960-498)
Page 211: Setup
(e) Start Up Logo (f) Sound Logo (g) Power Button Lamp (h) Language During Bootup 8. Configuration 9. Drives I/O (a) Built-in HDD (b) CD-ROM 10. PCI Bus 11. Peripheral (a) Internal Pointing Device QOSMIO F10 Maintenance Manual (960-498) 3-91...
Page 212 3.31 SETUP 3 Tests and Diagnostics (b) Hard Disk Mode 12. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 13. PCI LAN 3-92 QOSMIO F10 Maintenance Manual (960-498)
Page 213 3 Tests and Diagnostics 3.31 SETUP 3.31.2 Accessing the SETUP Program While pressing ESC, turn on the power. Then press F1. The following display appears. NOTE: *1 This message appears only on the model for TCL (Canada). QOSMIO F10 Maintenance Manual (960-498) 3-93...
Page 214 1. To show the factory preset configuration, press Home. 2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy 3-94 QOSMIO F10 Maintenance Manual (960-498)
Page 215 This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear. Full Power The following shows full power settings. Low Power The following shows low power settings. QOSMIO F10 Maintenance Manual (960-498) 3-95...
Page 216 Automatically turns off the power to the LCD panel’s illumination if the panel is not used for the duration set. The duration xx can be set to 1, 3, 5, 10, 15, 20 or 30 minutes. 3-96 QOSMIO F10 Maintenance Manual (960-498)
Page 217 NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in hibernation mode. QOSMIO F10 Maintenance Manual (960-498) 3-97...
Page 218 (b) Network Boot Protocol Use this option to set the starting method via a network. Sets to PXE protocol. (Default) RPL Sets to RPL protocol. 6. Display This group of options configures the computer’s display. 3-98 QOSMIO F10 Maintenance Manual (960-498)
Page 219 High Definition Television with 480 progressive scan 750p (720p,D4) High Definition Television with 720 progressive scan 1125i (1080i,D3) High Definition Television with 1080 interlace 525i (480i,D1) High Definition Television with 480 interlace PAL (SCART) TV in Europe system QOSMIO F10 Maintenance Manual (960-498) 3-99...
Page 220 This option displays setting for Auto Power On. Disabled Indicates auto power on is not set. Enabled Indicates auto power on is set. When “Enabled” is selected, the following sub-window appears. OPTIONS Alarm Time = 00:00:00 Alarm Date Option = Disabled 3-100 QOSMIO F10 Maintenance Manual (960-498)
Page 221 Enabled Enables the sound logo function. (Default) Disabled Disables the sound logo function (g) Power Button Lamp This option sets the power button lamp. Always off. QOSMIO F10 Maintenance Manual (960-498) 3-101...
Page 222 It is for information only and cannot be changed. Built-in HDD This cannot be changed. CD-ROM This cannot be changed. This is not displayed when a drive is not built-in. 10. PCI Bus 3-102 QOSMIO F10 Maintenance Manual (960-498)
Page 223 3 Tests and Diagnostics 3.31 SETUP This option displays the interrupt level for the Card Bus in the computer. It is for information only and cannot be changed. PCI BUS = IRQ10, IRQ11 QOSMIO F10 Maintenance Manual (960-498) 3-103...
Page 224 This option sets the Legacy support condition of the USB floppy disk drive. When a computer is FDD built-in model, this option is not displayed. Enabled Enables support. (Default) LEGACY USB floppy disk is available without the driver. Disabled Disables LEGACY support 3-104 QOSMIO F10 Maintenance Manual (960-498)
Page 225 3 Tests and Diagnostics 3.31 SETUP 13. PCI LAN This option sets the Enable / Disable of the built-in LAN functions. Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. QOSMIO F10 Maintenance Manual (960-498) 3-105...
Page 226 3.31 SETUP 3 Tests and Diagnostics 3-106 QOSMIO F10 Maintenance Manual (960-498)
Page 227 Chapter 4 Replacement Procedures...
Page 228 4 Replacement Procedures 4-ii QOSMIO F10 Maintenance Manual (960-498)
Page 229 SD board....................4-32 4.9.2 MDC...................... 4-34 4.10 Fan..........................4-35 4.11 Wireless LAN board ....................4-36 4.12 System board......................4-37 4.13 RTC battery......................4-40 4.14 TV tuner module/Guide ................... 4-41 4.14.1 TV tuner module ................... 4-41 QOSMIO F10 Maintenance Manual (960-498) 4-iii...
Page 230 Wireless antennas/ LCD harness................4-63 4.24.1 Wireless antennas .................. 4-63 4.24.2 LCD harness ..................4-65 4.25 Hinge ........................4-67 4.26 Fluorescent lamp ...................... 4-70 4.26 1 Replacing the 15.4- inch (W-XGA) Samsung fluorescent lamp .... 4-71 4-iv QOSMIO F10 Maintenance Manual (960-498)
Page 231: Figure
Figure 4-25 Removing the RTC battery ................4-40 Figure 4-26 Removing the TV tuner module............... 4-41 Figure 4-27 Removing the guide ..................4-43 Figure 4-28 Removing the heat sink ..................4-44 Figure 4-29 Removing the CPU ..................4-45 QOSMIO F10 Maintenance Manual (960-498)
Page 232: Figure
Figure 4-47 Removing the display cover ................4-67 Figure 4-48 Removing the hinge (display cover side) ............4-68 Figure 4-49 Removing the hinge (middle frame side) ............4-68 Figure 4-50 to 4-54 Replacing Samsung fluorescent lamp (W-XGA) ....4-71 to 4-74 4-vi QOSMIO F10 Maintenance Manual (960-498)
Page 233: Overview
FRU that is the potential cause of a computer fault, use the chart to determine the order in which FRUs need to be removed. The tilt stand can be removed without any other FRUs removed. QOSMIO F10 Maintenance Manual (960-498)
Page 234: Safety Precautions
DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
Page 235: Before You Begin
Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. QOSMIO F10 Maintenance Manual (960-498)
Page 236: Disassembly Procedure
Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector QOSMIO F10 Maintenance Manual (960-498)
Page 237: Assembly Procedure
One Philips screwdriver with type 1 bit (for screws other than above) Tweezers (for lifting screws) Wireless LAN cable remover ESD mats (lay on work table or floor) An ESD wrist strap and heel grounder Anti-static carpet or flooring QOSMIO F10 Maintenance Manual (960-498)
Page 238: Screw Tightening Torque
G r i p a r e a “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on. QOSMIO F10 Maintenance Manual (960-498)
Page 239: Screw Notation
Screw shape + Screw length (mm) Screw shape B: Bind screw F: Thin head screw S: Super thin head screw T: Tapping screw U: Other screws (Unique screws: pan head, stud, etc.) Example: B6 … 6mm bind screw QOSMIO F10 Maintenance Manual (960-498)
Page 240: Battery Pack/Pc Card/Bridge Media
5. Slide the battery latch to the arrow direction and raise the battery. 6. Release the hooks of the battery cover and remove the battery pack from the battery cover. Hook Battery cover Battery pack Battery latch Battery lock Figure 4-1 Removing the battery pack QOSMIO F10 Maintenance Manual (960-498)
Page 241 2. Disconnect the AC adapter and all other external devices from the computer. 3. Attach the battery cover to the battery pack. 4. Place the battery pack into the slot and insert it carefully. 5. Slide the battery lock to the lock position. QOSMIO F10 Maintenance Manual (960-498)
Page 242: Pc Card
The following describes the procedure for inserting a PC card (See Figure 4-2). 1. Make sure the eject button does not stick out. 2. Insert the PC card and press it until it is securely connected. 4-10 QOSMIO F10 Maintenance Manual (960-498)
Page 243: Bridge Media
Figure 4-3 Removing the bridge media Installing the Bridge media The following describes the procedure for inserting a bridge media (See Figure 4-3). 1. Insert a bridge media and press it until it is securely connected. QOSMIO F10 Maintenance Manual (960-498) 4-11...
Page 244: Hdd
FLAT BIND screw 3. Hold the tab and pull out the HDD assembly from the connector CN1800 on the system board. M2.5x10B FLAT BIND HDD slot cover HDD assembly CN1800 Figure 4-4 Removing the HDD assembly 4-12 QOSMIO F10 Maintenance Manual (960-498)
Page 245 5. Detach the HDD holder from the HDD. 6. Pull out the laminate cover to the arrow direction and detach it from the HDD. F3? 4S FLAT BIND HDD holder F3? 4S FLAT BIND Laminate cover Figure 4-5 Removing the HDD QOSMIO F10 Maintenance Manual (960-498) 4-13...
Page 246 3. Insert the HDD assembly into the HDD slot from the screw hole side first and connect it carefully to the CN1800 on the system board. 4. Install the HDD slot cover and secure it with the following screw. M2.5? 10B FLAT BIND screw 4-14 QOSMIO F10 Maintenance Manual (960-498)
Page 247: Memory Module
2. Remove the memory slot cover. 3. Open the left and right latches and remove the memory module. Screw Memory slot cover Latches Slot B Memory module (Slot A) Figure 4-6 Removing the memory module QOSMIO F10 Maintenance Manual (960-498) 4-15...
Page 248 3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. 4-16 QOSMIO F10 Maintenance Manual (960-498)
Page 249: Keyboard/Bluetooth
M2.5? 4B FLAT BIND screw 4. Slide the speaker cover assembly to the arrow direction and pull up to remove. Keyboard brace M2.5x4B FLAT BIND Speaker cover assembly Figure 4-7 Removing the speaker cover assembly QOSMIO F10 Maintenance Manual (960-498) 4-17...
Page 250 5. Remove the following screws fixing the keyboard M2.5? 2.8B FLAT BIND screw M2.5x2.8B FLAT BIND Figure 4-8 Removing the keyboard 6. Lift the upper side of the keyboard and turn it face down on the palm rest. 4-18 QOSMIO F10 Maintenance Manual (960-498)
Page 251 Keyboard flexible cable Figure 4-9 Removing the keyboard support plate 9. Pull out the keyboard flexible cable from the slit and disconnect it from the connector CN3230 on the system board. 10. Remove the keyboard. QOSMIO F10 Maintenance Manual (960-498) 4-19...
Page 252 4. Secure the keyboard with the following screws. M2.5? 2.8B FLAT BIND screw 5. Slide to set the speaker cover assembly and secure it with the following screw. M2.5? 4B FLAT BIND screw 6. Install the keyboard brace by pressing it. 4-20 QOSMIO F10 Maintenance Manual (960-498)
Page 253: Bluetooth
2. Connect the bluetooth flat cable to the connector CN4400 on the system board. 3. Turn up the insulator to fit the bluetooth module to the guide of the display assembly. 4. Connect the bluetooth antenna cable (black cable with marking) to the bluetooth module. QOSMIO F10 Maintenance Manual (960-498) 4-21...
Page 254: Switch Membrane
FLAT BIND screw 4. Slide the switch membrane to the arrow direction and remove it. M2.5x6B FLAT BIND LCD CON holder Switch membrane M2.5x2.8B FLAT BIND Core CN9650 Figure 4-11 Removing the switch membrane 4-22 QOSMIO F10 Maintenance Manual (960-498)
Page 255 3. Install the LCD CON holder and secure it with the following screw. M2.5? 6B FLAT BIND screw NOTE: When installing the LCD CON holder, be careful not to catch harnesses, cables and the core of the LCD harness. QOSMIO F10 Maintenance Manual (960-498) 4-23...
Page 256: Optical Drive
NOTE: When it is difficult to pull out the optical drive assembly, insert your finger into the slot and push out the optical drive assembly. Slot Optical drive assembly CN1820 M2.5 x 4B FLAT BIND Figure 4-12 Removing the optical drive assembly 4-24 QOSMIO F10 Maintenance Manual (960-498)
Page 257 2. Insert the optical drive assembly into the slot for the drive and connect it to the connector CN1820 on the system board. 3. Secure the optical drive assembly from the bottom of the computer with the following screws . M2.5? 4B FLAT BIND screw QOSMIO F10 Maintenance Manual (960-498) 4-25...
Page 258: Display Assembly
(“10” in the figure) ? M2.5? 10B FLAT BIND screw x2 (“10+L” in the figure) (Locktight) ? M2.5? 4B FLAT BIND screw x1 (“4” in the figure) 10+L 10+L Figure 4-14 Removing the screws (back) 4-26 QOSMIO F10 Maintenance Manual (960-498)
Page 259 4. Remove the following screws and remove the harness cover. ? M2.5? 6B FLAT BIND screw ? M2.5? 10B FLAT BIND screw M2.5 ? 10B FLAT BIND Harness cover M2.5 ? 6B FLAT BIND Figure 4-15 Removing the screws (front) QOSMIO F10 Maintenance Manual (960-498) 4-27...
Page 260 8. Take out the wireless LAN antenna cables under the insulators and pull out it from the upper side of the slot. Upper side of the slot SJ board flat cable PJ9550 LCD harness Insulator PJ5600 PJ3201 Touch pad cable Figure 4-16 Removing the cables 4-28 QOSMIO F10 Maintenance Manual (960-498)
Page 261 11. Remove the following screws and remove the wireless LAN cover on the base assembly. ? M2? 4Z BIND screw Optical drive side M2x4Z BIND Guide Wireless LAN cover Figure 4-17 Removing the display assembly QOSMIO F10 Maintenance Manual (960-498) 4-29...
Page 262 4 Replacement Procedures 12. Disconnect the wireless LAN antenna cables from the wireless LAN board. Wireless LAN antenna cable Wireless LAN antenna cable Aux (black) Main (white) Figure 4-18 Removing the wireless LAN antenna cables 4-30 QOSMIO F10 Maintenance Manual (960-498)
Page 263 ? M2.5? 10B FLAT BIND screw x12 (“10” in the figure) ? M2.5? 10B FLAT BIND screw x2 (“10+L” in the figure) (Locktight) ? M2.5? 4B FLAT BIND screw x1 (“4” in the figure) QOSMIO F10 Maintenance Manual (960-498) 4-31...
Page 264: Sd Board/Mdc
6. Disconnect the USB harness from the connector CN4620 on the SD board. 7. Remove the following screws fixing the SD board. M2.5? 4B FLAT BIND screw 8. Remove the SD board and RJ11 connector altogether from the base assembly. 4-32 QOSMIO F10 Maintenance Manual (960-498)
Page 265 CN6002 and CN6003 on the SD board. 5. Connect the SD board flat cable, TV tuner coaxial cable, TV tuner cable and SVP harness to the connectors CN9510, CN2410, CN9614 and CN9615 on the SD board respectively. QOSMIO F10 Maintenance Manual (960-498) 4-33...
Page 266: Mdc
The following describes the procedure for installing an MDC (See Figure 4-20). 1. Connect the RJ11 harness to the MDC. 2. Connect the MDC to the connector CN3000 on the SD board. 3. Secure the MDC with the following screws. M2? 4Z BIND screw 4-34 QOSMIO F10 Maintenance Manual (960-498)
Page 267: Fan
M2.5? 4B FLAT BIND screw 2. Connect the fan cable to the connector CN8770 on the system board. NOTE: After connecting the fan cable, put the cable into the space under the system board. QOSMIO F10 Maintenance Manual (960-498) 4-35...
Page 268: Wireless Lan Board
The following describes the procedure for installing the wireless LAN board (See Figure 4- 22). 1. Insert the wireless LAN board terminals slantwise into the connector on the computer and press the wireless LAN board until it is securely in place. 4-36 QOSMIO F10 Maintenance Manual (960-498)
Page 269: System Board
I/O ports on the system board. M2.5? 4B FLAT BIND screw 4. Remove the BATT CONN cover. 5. Disconnect the DC-IN jack, SD board flat cable and SVP harness from the system board. QOSMIO F10 Maintenance Manual (960-498) 4-37...
Page 270 4.12 System board 4 Replacement Procedures BATT CONN cover SD board flat cable M2.5x4B FLAT BIND DC-IN jack USB harness Insulator SVP harness M2.5x4B FLAT BIND Wireless LAN KILL switch Figure 4-24 Removing the system board 4-38 QOSMIO F10 Maintenance Manual (960-498)
Page 271 5. Pass the USB cable along to the guide on the base assembly and secure the USB cable with the insulator. 6. Connect the VGA fan cable to the connector CN8780 on the system board from the bottom side. QOSMIO F10 Maintenance Manual (960-498) 4-39...
Page 272: Rtc Battery
The following describes the procedure for installing the RTC battery (See Figure 4-25). 1. Install the RTC battery and pass the RTC battery harness through the guide . 2. Connect the RTC battery harness to the connector CN8490 on the system board. 4-40 QOSMIO F10 Maintenance Manual (960-498)
Page 273: Tv Tuner Module/Guide
4. Open the left and right latches holding the TV tuner module and remove it. M2x4Z BIND TV tuner harness TV tuner module Latches TV tuner coaxial cable Figure 4-26 Removing the TV tuner module QOSMIO F10 Maintenance Manual (960-498) 4-41...
Page 274: Guide
3. Disconnect the USB harness from the connector CN4612 on the system board. 4. Pull out the USB harness, TV tuner harness and TV tuner coaxial cable from the guide. 5. Remove the following screw and remove the guide . M2? 4Z BIND screw 4-42 QOSMIO F10 Maintenance Manual (960-498)
Page 275 USB harness is connected to CN9501 without passing across the TV tuner harness. 3. Pass the TV tuner coaxial cable and the TV tuner harness through the guide and connect them to the connectors on the TV tuner module. QOSMIO F10 Maintenance Manual (960-498) 4-43...
Page 276: Heat Sink/Cpu
The following describes the procedure for removing the heat sink and CPU (See Figure 4-28 and 4-29). 1. After Removing the following screws, remove the heat sink holder and heat sink. M2? 4Z BIND screw M2x4Z BIND Heat sink holder Heat sink Figure 4-28 Removing the heat sink 4-44 QOSMIO F10 Maintenance Manual (960-498)
Page 277 4. If there is already silicon grease on the CPU, clean it with a cloth. Using a special applicator, apply silicon grease so that the CPU chip on the CPU is completely covered. QOSMIO F10 Maintenance Manual (960-498) 4-45...
Page 278 Applying silicon grease 5. Install the heat sink and heat sink holde r and secure them with the following screws in the order of numbers marked on the heat sink holder. M2? 4Z BIND screw 4-46 QOSMIO F10 Maintenance Manual (960-498)
Page 279: Vga Heat Sink
NOTE: Apply the silicon grease enough to cover the chip surface using the special applicator. 2. Install the VGA heat sink and secure them with the following screws . M2? 4Z BIND screw QOSMIO F10 Maintenance Manual (960-498) 4-47...
Page 280: Pc Card Cover
The following describes the procedure for installing the PC card cover (See Figure 4-32). 1. Install the PC card cover while locking the hooks. 2. Secure the PC card cover with the following screws . M2? 3Z BIND screw 4-48 QOSMIO F10 Maintenance Manual (960-498)
Page 281: Speaker/Vga Fan
6. Remove the VGA fan from the base assembly M2.5x4B FLAT BIND VGA EARTH SPRINGs Speaker R M2.5x4B FLAT BIND Glass tapes Insulator Speaker cable L VGA fan Speaker L Figure 4-33 Removing the speakers QOSMIO F10 Maintenance Manual (960-498) 4-49...
Page 282 3. Install the speaker R along the guide of the base assembly. 4. Install the speaker L along the guide of the base assembly. 5. Arrange the speaker cable L along the ribs and fix it with the insulator and glass tapes. 4-50 QOSMIO F10 Maintenance Manual (960-498)
Page 283: Battery Latch
3. Turn over the battery latch assembly and remove the battery latch by raising it. Remove the spring. 4. Remove the battery lock button. Spring Battery latch Battery lock button Stopper Figure 4-35 Removing the battery latch QOSMIO F10 Maintenance Manual (960-498) 4-51...
Page 284 . M2? 4Z FLAT BIND screw 4. Slide the battery lock to the battery side. 5. Make sure the battery latch works smoothly by sliding it from the bottom side. 4-52 QOSMIO F10 Maintenance Manual (960-498)
Page 285: Touch Pad
FLAT BIND screw 5. Peel off touch pad to remove. M2.5x2.8B FLAT BIND Glass tape M2.5x2.8B FLAT BIND Touch pad flat cable M2.5x2.8B FLAT BIND M2.5x2.8B FLAT BIND Touch pad Figure 4-36 Removing the touch pad QOSMIO F10 Maintenance Manual (960-498) 4-53...
Page 286 2. Install the touch pad plate and secure it with the following screws . M2.5? 2.8B FLAT BIND screw 3. Connect the touch pad flat cable to the connector on the touch pad and secure it with a glass tape. 4-54 QOSMIO F10 Maintenance Manual (960-498)
Page 287: Sj Board
4. Remove the glass tape and pull out the SJ board flat cable from the slit of the middle frame. M2x4Z BIND SJ board Glass tape CN6000 CN9560 Slit SJ board flat cable Microphone cable Insulator Guide lines Figure 4-37 Removing the SJ board QOSMIO F10 Maintenance Manual (960-498) 4-55...
Page 288 2. Install the SJ board and secure it with the following screw. M2? 4Z BIND screw 3. Connect the SJ board flat cable to the connector CN9560 on the SJ board. 4. Connect the microphone cable to the connector CN6000 on the SJ board. 4-56 QOSMIO F10 Maintenance Manual (960-498)
Page 289: Microphone
1. Install the microphone cover on the microphone. 2. Install the microphone to the microphone hold guide. 3. Install the microphone hold guide along the guide and secure it with the following screw. M2? 4Z BIND screw QOSMIO F10 Maintenance Manual (960-498) 4-57...
Page 290: Lcd Unit/Fl Inverter
3. Insert your fingers between the edge of the display mask and the LCD, and remove the display mask while unlatching the display mask. Mask tapes Hinge caps M2.5x6B FLAT BIND Display mask Figure 4-39 Removing the display mask 4-58 QOSMIO F10 Maintenance Manual (960-498)
Page 291 7. Disconnect the HV harnesses from the connectors CN3 and CN4 on the FL inverter. 8. Remove the FL inverter while peeling off the double-sided tape . M2x4Z SUPER THIN HEAD Insulator LCD harnesses Insulator (adhered) Double-sided tape FL inverter HV harnesses Figure 4-40 Removing the FL inverter QOSMIO F10 Maintenance Manual (960-498) 4-59...
Page 292 M2x4Z SUPER THIN HEAD LCD unit Aluminum tape (Fit the right side to the connector of the cable and the top to the connector on the board.) LCD harness Figure 4-41 Removing the LCD unit 4-60 QOSMIO F10 Maintenance Manual (960-498)
Page 293 11. Remove the following screws to remove the right and left LCD supports from the LCD unit. M2x3C SUPER THIN HEAD screw M2x3C SUPER THIN HEAD LCD supports M2x3C SUPER THIN HEAD Figure 4-42 Removing the LCD supports QOSMIO F10 Maintenance Manual (960-498) 4-61...
Page 294 10. Secure the display mask with the following screws and stick two mask tapes on the front. M2.5? 6B THIN HEAD screw 11. Install the hinge caps to the both sides. 4-62 QOSMIO F10 Maintenance Manual (960-498)
Page 295: Wireless Antennas/ Lcd Harness
2. Turn up the insulators and pull out the bluetooth antenna cable from the guide of middle frame. Wireless LAN antenna cables Insulators Insulator Bluetooth antenna cable Figure 4-43 Removing the bluetooth antenna cables QOSMIO F10 Maintenance Manual (960-498) 4-63...
Page 296 3. Draw out the wireless LAN antenna cables on the middle frame. 4. Arrange the bluetooth antenna cable along the guide of middle frame and fix it with the insulators . 4-64 QOSMIO F10 Maintenance Manual (960-498)
Page 297: Lcd Harness
1. Remove the following screw securing the LCD harness holder and remove the LCD harness holder (display cover side). M2.5? 4B FLAT BIND screw M2.5x4B FLAT BIND LCD harness holder Figure 4-45 Removing the LCD harness holder (display cover side) QOSMIO F10 Maintenance Manual (960-498) 4-65...
Page 298 2. Install the LCD harness holder (middle frame side) and secure it with the following screw. M2.5? 2.8B FLAT BIND screw 3. Attach the LCD harness holder (display cover side) and secure it with the following screw. M2.5? 4B FLAT BIND screw 4-66 QOSMIO F10 Maintenance Manual (960-498)
Page 299: Hinge
The following describes the procedure for removing hinge (See Figure 4-47 to 4-49). 1. Remove the following screws securing the display cover and detach the display cover. M2.5? 6 PSP TIGHT screw M2.5x6 PSP TIGHT Figure 4-47 Removing the display cover QOSMIO F10 Maintenance Manual (960-498) 4-67...
Page 300 Removing the hinge (display cover side) 3. Remove the following screws and remove the hinges (middle frame side). M2.5? 4B FLAT BIND screw M2.5x4B FLAT BIND Hinges (middle frame side) Figure 4-49 Removing the hinge (middle frame side) 4-68 QOSMIO F10 Maintenance Manual (960-498)
Page 301 NOTE: Be sure to apply the locktight to the screws specified in the figure. M2.5? 6B FLAT BIND screw (Locktight) 3. Install the display cover and secure it with the following screws. M2.5? 6 PSP TIGHT screw QOSMIO F10 Maintenance Manual (960-498) 4-69...
Page 302: Fluorescent Lamp
LCD panel. - Take care when handling the lamp. Excessive force may break the lamp. - Ensure always that the power of the LCD module is turned off before connecting or disconnecting cables and connectors. 4-70 QOSMIO F10 Maintenance Manual (960-498)
Page 303: Replacing The 15.4-Inch (W-Xga) Samsung Fluorescent Lamp
1. Turn the LCD module face down, and remove the PCB cover. CAUTION: Be careful not to damage the COF and ICs when removing the PCB cover. PCB cover Figure 4-47 Replacing Sharp fluorescent lamp (W-XGA) (1) QOSMIO F10 Maintenance Manual (960-498) 4-71...
Page 304 Figure 4-48 Replacing Sharp fluorescent lamp (W-XGA) (2) 3. Remove the lamp wire tape and the aluminum tape stuck on the bottom. Lamp wire tape Aluminum tape Figure 4-49 Replacing Sharp fluorescent lamp (W-XGA) (3) 4-72 QOSMIO F10 Maintenance Manual (960-498)
Page 305 4. Unlatch the hooks on the bottom first and then the hooks on the right and left sides to remove the top chassis from the middle frame. Top chassis Hook Middle frame Figure 4-50 Replacing Sharp fluorescent lamp (W-XGA) (4) QOSMIO F10 Maintenance Manual (960-498) 4-73...
Page 306 CAUTION: Be careful not to damage the COF and ICs when removing the panel assembly. Panel assembly Backlight unit Figure 4-51 Replacing Sharp fluorescent lamp (W-XGA) (6) Assembling the 15.4-inch W-XGA Samsung fluorescent lamp The assembly procedure is the reverse of the above disassembly procedure. 4-74 QOSMIO F10 Maintenance Manual (960-498)
Page 307 Appendices...
Page 308 Appendices App-ii QOSMIO F10 Maintenance Manual (960-498)
Page 309 CN4631 USB connector 2 (port 3) (4-pin) ..........C-7 C.14 CN8800 DC IN connector (4-pin) ............... C-7 C.15 CN9500 Sound board I/F connector (50-pin) ..........C-8 C.16 CN9650 SWITCH I/F connector (20-pin) ........... C-9 C.17 J4100 Network I/F connector (12-pin) ............ C-9 QOSMIO F10 Maintenance Manual (960-498) App-iii...
Page 310 SJ board (FCLSJ*) C.44 CN6000 Internal Microphone I/F connector (2-pin) ......... C-30 C.45 J6001 External Microphone I/F connector (6-pin)........ C-30 C.46 DS6000 Headphone connector (8-pin) ............. C-30 C.47 CN9560 Sound board I/F connector (21-pin) ........... C-31 App-iv QOSMIO F10 Maintenance Manual (960-498)
Page 311: Board Layout
Appendix E Key Layout ....................E-1 Keyboard Layout ....................E-1 Appendix F Wiring Diagrams ..................F-1 LAN Loopbak Connector................F-1 Appendix G BIOS Rewrite Procedures ................G-1 Appendix H EC/KBC Rewrite Procedures ..............H-1 Appendix I Reliability .......................I-1 QOSMIO F10 Maintenance Manual (960-498) App-v...
Page 312 Bluetooth I/F connector (20-pin) ..............C-5 Table C-6 1st battery connector (10-pin) ............... C-5 Table C-7 RTC battery connector (3-pin) ..............C-5 Table C-8 FAN connector (3-pin).................. C-6 Table C-9 FAN connector (for VGA) (3-pin)..............C-6 App-vi QOSMIO F10 Maintenance Manual (960-498)
Page 313 System board I/F connector (50-pin) ............C-27 Table C-38 TV Antenna connector (4-pin) ..............C-28 Table C-39 Coaxial connector (4-pin) ................C-28 Table C-40 Composite- in connector (5-pin) ..............C-28 Table C-41 S-video connector (4-pin) ................C-28 QOSMIO F10 Maintenance Manual (960-498) App-vii...
Page 314 Scan codes with Fn key................. D-6 Table D-5 Scan codes in overlay mode................D-7 Table D-6 No. 124 key scan code .................. D-7 Table D-7 No. 126 key scan code .................. D-8 Table H-1 MTBF ......................H-1 App-viii QOSMIO F10 Maintenance Manual (960-498)
Page 315: Appendix A Handling The Lcd Module
LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. QOSMIO F10 Maintenance Manual (960-498)
Page 316 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. QOSMIO F10 Maintenance Manual (960-498)
Page 317 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO F10 Maintenance Manual (960-498)
Page 318 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. QOSMIO F10 Maintenance Manual (960-498)
Page 319 Appendix A Handling the LCD Module 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO F10 Maintenance Manual (960-498)
Page 320 Appendix A Handling the LCD Module QOSMIO F10 Maintenance Manual (960-498)
Page 321: Appendix B Board Layout
Appendix B Appendix B Board Layout System Board Front View Figure B-1 System board layout (front) QOSMIO F10 Maintenance Manual (960-498)
Page 322 Bluetooth I/F connector CN2110 PC card I/F connector IC1600 ICH4-M IC3200 EC/KBC IS2101 MEDIA BRIDGE I/F connector CN3400 Debug port CN8770 FAN connector CN4630 USB connector 1 CN4631 USB connector 2 PJ5600 LCD I/F connector QOSMIO F10 Maintenance Manual (960-498)
Page 323: System Board Back View
Appendix B Board Layout B.2 System Board Back View System Board Back View Figure B-2 System board layout (back) QOSMIO F10 Maintenance Manual (960-498)
Page 324: Hdd I/F Connector (44-Pin
IC5000 NV36 IC1200 Odem+ CN5080 CRT I/F connector J4100 Network I/F connector CN4611 USB connector 0 CN1800 HDD I/F connector CN4200 1394 I/F connector CN1400, CN1401 Memory connector A, B CN2400 WW Tuner I/F connector QOSMIO F10 Maintenance Manual (960-498)
Page 325: Sd Board Front View
Speaker (right) connector CN6002 Speaker (left) connector CN9614 TV-tuner connector CN9550 SJ board I/F connector CN9510 System board I/F connector CN9615 SVP connector CN2410 Coaxial connector J2410 TV Antenna connector J9612 Composite-in connector CN9613 S-video connector QOSMIO F10 Maintenance Manual (960-498)
Page 326: Sd Board Back View
B.4 SD Board Back View Appendix B Board Layout B.4 SD Board Back View Figure B-4 SD board layout (back) Table B-4 SD board connectors (back) Mark Number Name CN3000 MDC I/F connector QOSMIO F10 Maintenance Manual (960-498)
Page 327: Sj Board Front View
Appendix B Board Layout B.5 SJ Board Front View SJ Board Front View Figure B-5 SJ board layout (front) Table B-5 SJ board connectors (front) Mark Number Name DS6000 Headphone connector J6001 External Microphone I/F connector QOSMIO F10 Maintenance Manual (960-498)
Page 328: Sj Board Back View
B.6 SJ Board Back View Appendix B Board Layout SJ Board Back View Figure B-6 SJ board layout (back) Table B-6 SJ board connectors (back) Mark Number Name CN6000 Internal microphone connector CN9560 SD board I/F connector QOSMIO F10 Maintenance Manual (960-498)
Page 329: Appendix C Pin Assignment
Signal name PIN No. Signal name IDRSTA-P5N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY -P3P PDDACK-P3N IRQ14-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N HDDLED-P5N QOSMIO F10 Maintenance Manual (960-498)
Page 330: Cn1820 Odd I/F Connector (50-Pin
PIN No. Signal name CDAUDL-PXP CDAUDR- CD-GND IDRSTB-P5N SDD08-P3P SDD07-P3P SDD09-P3P SDD06-P3P SDD10-P3P SDD05-P3P SDD11-P3P SDD04-P3P SDD12-P3P SDD03-P3P SDD13-P3P SDD02-P3P SDD14-P3P SDD01-P3P SDD15-P3P SDD00-P3P SDDREQ-P3P SDIOR-P3N SDIOW-P3N SIORDY -P3P SDDACK-P3N IRQ15-P3P SDA1-P3P SDA0-P3P SDA2-P3P SDCS1-P3N SDCS3-P3N QOSMIO F10 Maintenance Manual (960-498)
Page 331: Cn2110 Pc Card I/F Connector (70-Pin
ACGNT-EYN ACINT-EYN MCVCCA-EYV MCVPPA-EYV ACCLK-EYP ACIRDY -EYN ACCBE2-EYN ACAD18-EYP ACAD20-EYP ACAD21-EYP ACAD22-EYP ACAD23-EYP ACAD24-EYP ACAD25-EYP ACAD26-EYP ACAD27-EYP ACAD29-EYP ACD02-EYP ACCLKR-EYN ACCD1-E3N ACAD02-EYP ACAD04-EYP ACAD06-EYP ACD14-EYP ACAD08-EYP ACAD10-EYP ACVS1-E3P ACAD13-EYP ACAD15-EYP ACAD16-EYP ACA18-EYP ACLOCK-EYN ACSTOP-EYN ACDEVS-EYN QOSMIO F10 Maintenance Manual (960-498)
Page 332: Cn3230 Keyboard I/F Connector (34-Pin
PIN No. Signal name PIN No. Signal name NUMLED-P5N ARWLED-P5N CAPLED-P5N KBSC00-S3N KBSC01-S3N KBSC02-S3N KBSC03-S3N KBSC04-S3N KBSC05-S3N KBSC06-S3N KBRT00-S3N KBSC07-S3N KBSC08-S3N KBSC09-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBSC10-S3N KBSC11-S3N KBRT04-S3N KBRT05-S3N KBSC12-S3N KBSC13-S3N KBRT06-S3N KBRT07-S3N KBSC14-S3N KBSC15-S3N QOSMIO F10 Maintenance Manual (960-498)
Page 333: Cn4400 Bluetooth I/F Connector (20-Pin
(10-pin) PIN No. Signal name PIN No. Signal name BTMP1 (DCHG) PSCL-S5P PSDA-S5P DBT10V-S5N C.7 CN8490 RTC battery connector (3-pin) Table C-7 RTC battery connector (3-pin) PIN No. Signal name PIN No. Signal name QOSMIO F10 Maintenance Manual (960-498)
Page 334: Cn8770 Fan Connector (3-Pin
PIN No. Signal name FAN VCC (VGA) FANG1-P3P C.10 CN4611 USB connector 0 (port 0) (4-pin) Table C-10 USB connector 0 (port 0) (4-pin) PIN No. Signal name PIN No. Signal name USB1PS-E5V USBP0-S3N USBP0-S3P QOSMIO F10 Maintenance Manual (960-498)
Page 335: Cn4612 Usb I/F Relay Connector (8-Pin
USB connector 2 (port 3) (4-pin) PIN No. Signal name PIN No. Signal name USB0PS-E5V USBP3-S3N USBP3-S3P C.14 CN8800 DC IN connector (4-pin) Table C-14 DC IN connector (4-pin) PIN No. Signal name PIN No. Signal name (DCIN) (DCIN) QOSMIO F10 Maintenance Manual (960-498)
Page 336: Cn9500 Sound Board I/F Connector (50-Pin
CD-GND CDAUDL-PXP CD-GND CDAUDR-PXP CD-GND SND-GND SND-GND SND-GND SND-GND SND-GND ATBEEP-P3P PCBEEP-E3P SND-P5V SND-P5V SND-P5V SND-P5V SND-P5V AMPSD-S3N SNDMUT-S3N X14SND-P3P M97SY1-P3P M97OT1-P3P M97RS1-P3N M97BC1-P3P M97IN1-P3P M97SY2-P3P M97OT2-P3P M97RS2-S3N M97IN2-E3P SUSCLK SVSCL-P3P SVSDA-P3P FMSTS0-P3P VOLBYP-P3N SPKON-P3N QOSMIO F10 Maintenance Manual (960-498)
Page 337: Cn9650 Switch I/F Connector (20-Pin
KBSC16-S3N KBRT03-S3N KBRT04-S3N KBRT05-S3N KBRT06-S3N KBRT07-S3N PNLOFF-S3N N.C. C.17 J4100 Network I/F connector (12-pin) Table C-17 Network I/F connector (12-pin) PIN No. Signal name PIN No. Signal name TDP-P3P TDN-P3N RDP -P3P RDN-P3N LNK-P3N ACT-P3N QOSMIO F10 Maintenance Manual (960-498)
Page 338: Cn4200 1394 I/F Connector (4-Pin
MSDAT2 -E3P MSSDIO-E3P MSDAT1 -E3P MSBS-E3P FM-E3V MSCLK-E3P MSSDIO-E3P MSDAT1 -E3P FM-E3V SDAT3-E3P SDAT2-E3P SDAT1-E3P SDAT0-E3P MSDAT3 -E3P MSDAT2 -E3P MSDAT1 -E3P MSSDIO-E3P MSCLK-E3P XDWE-E3N SDCMD-E3P SMCLE-E3P XDCE-E3N XDRE-E3N SMRDY -E3P SMCD-E3N SDCD-E3N SDWP-E3P C-10 QOSMIO F10 Maintenance Manual (960-498)
Page 339: Cn1400 Memory Connector A (200-Pin
SDQ13-B2P SDQ12-B2P 2R5-B2V 2R5-B2V SDQ08-B2P SDQ09-B2P SDQS1-B2P SDQ14-B2P SDQ11-B2P SDQ15-B2P SDQ10-B2P 2R5-B2V 2R5-B2V SCK0-B2P 2R5-B2V SCK0-B2N SDQ20-B2P SDQ22-B2P SDQ16-B2P SDQ21-B2P 2R5-B2V 2R5-B2V SDQS2-B2P SDQ17-B2P SDQ19-B2P SDQ18-B2P SDQ23-B2P SDQ25-B2P SDQ29-B2P 2R5-B2V 2R5-B2V SDQ24-B2P SDQ28-B2P SDQS3-B2P QOSMIO F10 Maintenance Manual (960-498) C-11...
Page 340 2R5-B2V 2R5-B2V 2R5-B2V SCKE1-B2P SCKEO-B2P SMA12-B2P SMA11-B2P SMA09-B2P SMA08-B2P SMA07-B2P SMA06-B2P SMA05-B2P SMA04-B2P SMA03-B2P SMA02-B2P SMA01-B2P SMA00-B2P 2R5-B2V 2R5-B2V SMA10-B2P SBS1-B2P SBS0-B2P SRAS-B2N SWE-B2N SCAS-B2N SCS0-B2N SCS1-B2N SDQ37-B2P SDQ33-B2P SDQ36-B2P SDQ32-B2P 2R5-B2V 2R5-B2V SDQS4-B2P C-12 QOSMIO F10 Maintenance Manual (960-498)
Page 341 SDQ47-B2P SDQ42-B2P SDQ43-B2P 2R5-B2V 2R5-B2V 2R5-B2V SCK1-B2N SCK1-B2P SDQ48-B2P SDQ54-B2P SDQ53-B2P SDQ49-B2P 2R5-B2V 2R5-B2V SDQS6-B2P SDQ51-B2P SDQ50-B2P SDQ52-B2P SDQ55-B2P SDQ60-B2P SDQ57-B2P 2R5-B2V 2R5-B2V SDQ56-B2P SDQ61-B2P SDQS7-B2P SDQ58-B2P SDQ63-B2P SDQ59-B2P SDQ62-B2P 2R5-B2V 2R5-B2V SMBDAT-P3P SMBCLK-P3P QOSMIO F10 Maintenance Manual (960-498) C-13...
Page 342: Cn1401 Memory Connector B (200-Pin
SDQ13-B2P SDQ12-B2P 2R5-B2V 2R5-B2V SDQ08-B2P SDQ09-B2P SDQS1-B2P SDQ14-B2P SDQ11-B2P SDQ15-B2P SDQ10-B2P 2R5-B2V 2R5-B2V SCK3-B2P 2R5-B2V SCK3-B2N SDQ20-B2P SDQ22-B2P SDQ16-B2P SDQ21-B2P 2R5-B2V 2R5-B2V SDQS2-B2P SDQ17-B2P SDQ19-B2P SDQ18-B2P SDQ23-B2P SDQ25-B2P SDQ29-B2P 2R5-B2V 2R5-B2V SDQ24-B2P SDQ28-B2P SDQS3-B2P C-14 QOSMIO F10 Maintenance Manual (960-498)
Page 343 2R5-B2V 2R5-B2V 2R5-B2V SCKE3-B2P SCKE2-B2P SMA12-B2P SMA11-B2P SMA09-B2P SMA08-B2P SMA07-B2P SMA06-B2P SMA05-B2P SMA04-B2P SMA03-B2P SMA02-B2P SMA01-B2P SMA00-B2P 2R5-B2V 2R5-B2V SMA10-B2P SBS1-B2P SBS0-B2P SRAS-B2N SWE-B2N SCAS-B2N SCS2-B2N SCS3-B2N SDQ37-B2P SDQ33-B2P SDQ36-B2P SDQ32-B2P 2R5-B2V 2R5-B2V SDQS4-B2P QOSMIO F10 Maintenance Manual (960-498) C-15...
Page 344 SDQ47-B2P SDQ42-B2P SDQ43-B2P 2R5-B2V 2R5-B2V 2R5-B2V SCK4-B2N SCK4-B2P SDQ48-B2P SDQ54-B2P SDQ53-B2P SDQ49-B2P 2R5-B2V 2R5-B2V SDQS6-B2P SDQ51-B2P SDQ50-B2P SDQ52-B2P SDQ55-B2P SDQ60-B2P SDQ57-B2P 2R5-B2V 2R5-B2V SDQ56-B2P SDQ61-B2P SDQS7-B2P SDQ58-B2P SDQ63-B2P SDQ59-B2P SDQ62-B2P 2R5-B2V 2R5-B2V SMBDAT-P3P SMBCLK-P3P C-16 QOSMIO F10 Maintenance Manual (960-498)
Page 345: Cn2200 Mini Pci I/F Connector (124-Pin
N.C. N.C. PIRQD-P3N PIRQA-P3N N.C. N.C. X33MPC-P3P PCIRS1-S3N PREQ2-P3N PGNT2 -P3N AD31-P3P PME-S3N AD29-P3P WCHCLK-P3P AD30-P3P AD27-P3P AD25-P3P AD28-P3P WCHDAT-P3P AD26-P3P CBE3-P3N AD24-P3P AD23-P3P AD21-P3P AD21-P3P AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P QOSMIO F10 Maintenance Manual (960-498) C-17...
Page 346 AD15-P3P AD13-P3P AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P AD06-P3P AD05-P3P AD04-P3P N.C. AD02-P3P AD03-P3P AD00-P3P N.C. AD01-P3P N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. C-18 QOSMIO F10 Maintenance Manual (960-498)
Page 347: Cn2400 Ww Tuner I/F Connector (124-Pin
N.C. N.C. N.C. X33MPT-P3P PCIRS1-S3N PREQ1-P3N PGNT1 -P3N T-P3V AD31-P3P N.C. AD29-P3P N.C. AD30-P3P AD27-P3P T-P3V AD25-P3P AD28-P3P N.C. AD26-P3P CBE3-P3N AD24-P3P AD23-P3P AD25-P3P AD21-P3P AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P IRDY-P3N QOSMIO F10 Maintenance Manual (960-498) C-19...
Page 348 AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P T-P3V T-P3V AD06-P3P AD05-P3P AD04-P3P T-P5V AD02-P3P AD03-P3P AD00-P3P T-P5V T-P5V AD01-P3P N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. TMPTUN-SXP N.C. N.C. N.C. N.C. T-P5V N.C. C-20 QOSMIO F10 Maintenance Manual (960-498)
Page 349: Cn3201 Pad I/F Connector (4-Pin
Signal name PIN No. Signal name BRT0 -P5P BRT1 -P5P BRT2DA-S3P N.C. PNL0-P3P NV3SCL-P3P NV3SDA -P3P TXCK0-P3N TXCK0-P3P TXDT0-P3N TXDT0-P3P TXDT1-P3N TXDT1-P3P TXDT2-P3N TXDT2-P3P FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V PNL-P3V PNL-P3V PNL1-P3P PNL2-P3P QOSMIO F10 Maintenance Manual (960-498) C-21...
Page 350: Cn5080 Crt I/F Connector (15-Pin
S-video I/F connector (4-pin) PIN No. Signal name PIN No. Signal name (TADACC- (TVDACB- PXP) PXP) C.28 CN3400 Debug port (4-pin) Table C-28 Debug port (4-pin) PIN No. Signal name PIN No. Signal name DBGRX-E3P (TXD1) C-22 QOSMIO F10 Maintenance Manual (960-498)
Page 351: Cn5502 D-Video I/F Connector (14-Pin
HDTVPB-PXP HDTVPR-PXP LINOTL-PXP (LINE1) (LINE2) LINOTR-PXP (LINE3) LINOT-GND C.30 CN5801 TV Input connector (14-pin) Table C-30 TV Input connector (14-pin) PIN No. Signal name PIN No. Signal name CHRMIN-PXP LUMAIN-PXP COMPIN-PXP LINOTL-PXP LINOT-GND LINOTR-PXP QOSMIO F10 Maintenance Manual (960-498) C-23...
Page 352: Sd Board (Fclsd*)
Signal name M97SY2-P3P M97OT2-P3P M97RS2-S3N M97IN2-E3P X97BC2-P3P C.32 CN4620 USB I/F Relay connector (8-pin) Table C-32 USB I/F Relay connector (8-pin) PIN No. Signal name PIN No. Signal name (VCC) (VCC) (Port4+) (Port4-) N.C. C-24 QOSMIO F10 Maintenance Manual (960-498)
Page 353: Cn4621 Usb I/F Connector (Port 4) (4-Pin
Speaker (left) connector (3-pin) PIN No. Signal name PIN No. Signal name SPOTR-PXN SPOTR-PXP SPOTL-PXP C.35 CN6003 Speaker (right) connector (2-pin) Table C-35 Speaker (right) connector (2-pin) PIN No. Signal name PIN No. Signal name SPOTR-PXN SPOTR-PXP QOSMIO F10 Maintenance Manual (960-498) C-25...
Page 354: Cn9550 Sound Jack Board I/F Connector (21-Pin
Sound jack board I/F connector (21-pin) PIN No. Signal name PIN No. Signal name VREF1-P2V MICIN-PXP LOUTL-PXP A-GND LOUTR-PXP A-GND VOLOL-PXP A-GND VOLOR-PXP A-GND HEADL-PXP A-GND HEADR-P XP A4R7-P4V A4R7-P4V SPKEN-P4P SPD3V-P3V DOUT-P3P SDPJIN-P3N VOLBYP-P3N C-26 QOSMIO F10 Maintenance Manual (960-498)
Page 355: Cn9510 System Board I/F Connector (50-Pin
FMTST0-P3P SVSDA-P3P SVSCL-P3P SUSCLK -P3P M97IN2-E3P M97RS2-S3N M97OT2-P3P M97SY2-P3P M97IN1-E3P M97BC1-P3P M97RS1-P3N M97OT1-P3P M97SY1-P3P X14SND-P3P SNDMUT-S3N AMPSD-S3N SND-P5V SND-P5V SND-P5V SND-P5V SND-P5V PCBEEP-E3P ATBEEP-P3P SND-GND SND-GND SND-GND SND-GND SND-GND CD-GND CDAUDR-PXP CD-GND CDAUDL-PXP CD-GND QOSMIO F10 Maintenance Manual (960-498) C-27...
Page 356: J2410 Tv Antenna Connector (4-Pin
PIN No. Signal name PIN No. Signal name LINR-PXP TV-GND COMPIN-PXP LINL-PXP TV-GND C.41 CN9613 S-video connector (4-pin) Table C-41 S-video connector (4-pin) PIN No. Signal name PIN No. Signal name TV-GND TV-GND LUMAIN-PXP CROMIN-PXP C-28 QOSMIO F10 Maintenance Manual (960-498)
Page 357: Cn9614 Tv-Tuner Connector (12-Pin
TV-GND TV-GND C.43 CN9615 SVP connector (14-pin) Table C-43 SVP connector (14-pin) PIN No. Signal name PIN No. Signal name TV-GND TV-GND CROM02-PXP TV-GND LUMA02-PXP TV-GND TV-GND COMP02-PXP TV-P5V TV-GND LINOTL-PXP A-GND LINOTR-PXP TV-GND QOSMIO F10 Maintenance Manual (960-498) C-29...
Page 358: Sj Board (Fclsj*)
PIN No. Signal name A-GND (MICIN-PXP) (BIAS) N.C. N.C. (VREF1-P2V) C.46 DS6000 Headphone connector (8-pin) Table C-46 Headphone connector (8-pin) PIN No. Signal name PIN No. Signal name SPKEN-P4P HEADL-PXP HEADR-PXP A-GND SDPJIN-P3N DOUT-P3P SPD3V-P3V C-30 QOSMIO F10 Maintenance Manual (960-498)
Page 359: Cn9560 Sound Board I/F Connector (21-Pin
Table C-47 Sound board I/F connector (21-pin) PIN No. Signal name PIN No. Signal name VREF1-P2V MICIN-PXP LOUTL-PXP A-GND LOUTR-PXP A-GND VOLOL-PXP A-GND VOLOR-PXP A-GND HEADL-PXP A-GND HEADR-PXP A4R7-P4V A4R7-P4V SPKEN-P4P SPD3V-P3V DOUT-P3P SDPJIN-P3N VOLBYP-P3N QOSMIO F10 Maintenance Manual (960-498) C-31...
Page 360 C.47 CN9560 Sound board I/F connector (21-pin) Appendix C Pin Assignment C-32 QOSMIO F10 Maintenance Manual (960-498)
Page 361: Appendix D Keyboard Scan/Character Codes
Keyboard Scan/Character Codes Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp QOSMIO F10 Maintenance Manual (960-498)
Page 362 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) QOSMIO F10 Maintenance Manual (960-498)
Page 363 Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) Home PgUp PgDn QOSMIO F10 Maintenance Manual (960-498)
Page 364: No. 124 Key Scan Code
5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. QOSMIO F10 Maintenance Manual (960-498)
Page 365 Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 QOSMIO F10 Maintenance Manual (960-498)
Page 366 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl QOSMIO F10 Maintenance Manual (960-498)
Page 367 Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common E0 37 AA E0 E0 F0 Ctrl ? E0 7C Shift ? E0 7C Alt ? QOSMIO F10 Maintenance Manual (960-498)
Page 368 Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 E0 F0 *: This key generates only make codes. QOSMIO F10 Maintenance Manual (960-498)
Page 369: Appendix E Key Layout
Appendix E Key Layout Appendix E Key Layout E.1 Keyboard Layout Figure E-1 Keyboard layout (for US) Figure E-2 Keyboard layout (for UK) QOSMIO F10 Maintenance Manual (960-498)
Page 370 E.1 Keyboard Layout Appendix E Key Layout QOSMIO F10 Maintenance Manual (960-498)
Page 371: Appendix F Wiring Diagrams
Appendix F Appendix F Wiring Diagrams LAN Loopback Connector (1) BIBAP ‘(TX+) (3) BIDBP (RX+) (2) BIDAN (TX-) (4) BIDBN (RX-) Figure F-1 LAN loopback connector QOSMIO F10 Maintenance Manual (960-498)
Page 372 F.1 LAN Loopback Connector Appendix F Wiring Diagrams QOSMIO F10 Maintenance Manual (960-498)
Page 373: Appendix G Bios Rewrite Procedures
(Keep holding down the key until a message appears on the screen.) The BIOS rewriting starts. 6. When the process is completed, a beep sounds. Eject the BIOS/EC/KBC rewriting disk and the system is automatically restart. QOSMIO F10 Maintenance Manual (960-498)
Page 374 Appendix G BIOS Rewrite Procedures QOSMIO F10 Maintenance Manual (960-498)
Page 375: Appendix H Ec/Kbc Rewrite Procedures
5. Turn on the power while holding down the Tab key. (Keep holding down the key until a message appears on the screen.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, a beep sounds and the system is automatically turned off. QOSMIO F10 Maintenance Manual (960-498)
Page 376 Appendix H EC/KBC Rewrite Procedures QOSMIO F10 Maintenance Manual (960-498)
Page 377: Appendix I Reliability
Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Component Time (hours) System 5,277 QOSMIO F10 Maintenance Manual (960-498)
Page 378 Appendix I Reliability QOSMIO F10 Maintenance Manual (960-498)

Toshiba QOSMIO F10 Maintenance Manual

Table of Contents

Table of Contents

Chapter 1 Hardware Overview

Chapter 2 Troubleshooting Procedures

Table of Contents

Table of Contents

Chapter 3 Tests and Diagnostics

Table of Contents

Chapter 4 Contents

Appendix

Appendix G BIOS Rewite Procedures

Appendix A Handling the LCD Module

Appendix Contents

Appendix B Board Layout

Appendix C Pin Assignment

Appendix D Keyboard Scan/Character Codes

Appendix E Key Layout

Appendix F Wiring Diagrams

Appendix G BIOS Rewrite Procedures

Appendix H EC/KBC Rewrite Procedures

Appendix I Reliability

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Toshiba QOSMIO F10