Troubleshooting - Fisher-Price kid-tough Instructions Manual

PROBLEM
Product functions
erratically or does
not function at all
Cannot transfer
music onto the
music player
My computer does
not recognize the
music player
Music player makes
clicking, humming
or static noise
14

Troubleshooting

CAUSE
Static electricity may
temporarily stop the
electronic function of the
camera and cause picture
loss. For example, walking
across the rug and touching
the camera may create
static electricity.
Batteries are weak
or exhausted
USB cord may not be
properly connected;
the USB connect icon will
not show up on the screen.
Music player was
disconnected from your
computer before music
finished transferring
The music player is out
of memory
Music file is not compatible
with the music player. The
music player can play MP3,
®
WMA or iTunes music files.
Music player is not
properly connected to your
computer
Microphone is in front
of speakers
Volume too high
SOLUTION
Reset the electronics by inserting
a pen or other pointed object into the
reset hole, located in the center of
headphone icon on the side of
the music player.
Replace the worn batteries with four,
"C" (LR14) alkaline batteries.
Check cord connections on both the
music player and your computer, or you
may need to unplug the USB cable from
the USB port on your computer and
reinsert it in another USB port.
Make sure the transfer process is
complete before disconnecting the
music player. Reconnect the player to
your computer and transfer the music
files again.
Remove music files from the music
player
Make sure the music file(s) you transfer
are MP3, WMA or iTunes
Make sure the music player is connected
to your computer and
the power is ON.
For best performance, do not use
the microphone directly in front to
the speakers.
Lower the volume.
®
music files.