TROUBLESHOOTING, TECHNICAL AND
WARRANTY INFORMATION
TROUBLESHOOTING AND FAQ'S
Please check the manual thoroughly before contacting Telstra.
Symptom
No incoming ring
or alarm tone
(No) keytones
when pressing
keys
How do I extend
the incoming ring
time?
How do I change
the Ringtone?
Solution
Check the ring tone and ring volume settings
under Sound Profiles.
Check the handset is not muted (Long press the
# key)
Check the key tone settings in the current
profile.
Menu > Settings > Sound Profiles > Edit.
Menu > Settings > Calls > Call forwarding > When
no reply > Activate > Set delay time to your
needs. A blank forwarding number forwards to
your Voicemail service.
Edit the current profile and select a new tune
from the Audios directory.
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