If You Need Consumer Assistance - Dodge Durango 2012 Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651
▫ Prepare For The Appointment . . . . . . . . . . . 651
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 651
▫ Be Reasonable With Requests . . . . . . . . . . . . 651
If You Need Assistance . . . . . . . . . . . . . . . . . 651
▫ Chrysler Group LLC Customer Center . . . . . 652
▫ Chrysler Canada Inc. Customer Center . . . . . 652
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 652
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 653
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 653
Warranty Information . . . . . . . . . . . . . . . . . . 654
MOPAR Parts . . . . . . . . . . . . . . . . . . . . . . . 654
Reporting Safety Defects . . . . . . . . . . . . . . . . 654
▫ In The 50 United States And Washington,
D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 654
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 655
Publication Order Forms . . . . . . . . . . . . . . . . 655
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