Answering Calls; Placing A Call On Hold; System Hold; Exclusive Hold - Samsung ITP-5112L Quick Reference Manual

OUTSIDE/INTERNAL/VOICE ANNOUNCE CALLS
three types of calls:
Lift the handset or press the SEND button to answer on SPEAKERPHONE.
Replace the handset or press the END button when the call is completed.
NOTE: The volume can be adjusted at any time by pressing the up and down
arrow keys on your navigation button.

PLACING A CALL ON HOLD

Calls can be placed on System Hold or Exclusive Hold. Calls placed on
Exclusive Hold can only be picked up from the extension that placed them on
hold. A call placed on System Hold can be picked up from any extension.

SYSTEM HOLD

Press the HOLD button. The call will flash green at your telephone.
To take the caller off hold, press that button and the green flashing light will
go steady green again.
Resume conversation.

EXCLUSIVE HOLD

users cannot answer it:
Press the HOLD button twice. The call will flash green at your telephone.
To retrieve the call, press the flashing green line button or press the HOLD
button a third time.
NOTE: Internal calls are always placed on exclusive hold.

ANSWERING CALLS

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To place a call on hold:
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To place a call on hold at your telephone so that other
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To answer these