Directed Electronics 4103, 4-button series Installation Manual page 18

The remote start will activate, but the starter never engages.
1. Check for voltage on the purple starter wire two seconds after the remote start becomes active. If
there is voltage present, skip to Step 5. If there is no voltage present, advance to Step 2.
2. Check the 30A fuses.
3. If the wait-to-start timer is turned on, the starter will not crank.
4. Is the tach wire connected? If so disconnect it and remote start the vehicle to see if the purple wire
sends out voltage. If you get voltage, go to an alternate tach source. The tach wire you are currently
on has a voltage spike when the ignition is powered up, which can cause the remote start to not send
out the crank voltage.
5. Is the vehicle a Chrysler or GM with a multiplexed starter wire? The vehicle will not crank if the resis-
tance is incorrect on the multiplexed accessory/starter wire.
6. Is the vehicle a GM? If so the Brown 2nd accessory needs to be powered up on some of the vehicles
for the vehicle to crank.
7. Make sure the purple starter wire is connected on the starter side of the optional anti-grind relay.
8. Does the vehicle have an immobilizer? Some immobilizer systems will not allow the vehicle to crank
if active.
9. Check connections. The heavy gauge remote start input wires on the heavy gauge 6-pin connector
should have a solid connection.
The vehicle starts, but immediately dies.
1. Does the vehicle have an immobilizer? The vehicle's immobilizer can cut the fuel and/or spark during
unauthorized starting attempts.
2. Is the remote start programmed for virtual tach or voltage sense? If so, the crank time may not be set
high enough. Voltage sense will not work on some vehicles.
3. Is the remote start in tach mode? If so has the tach been programmed to the system?
4. Check diagnostics. Sometimes a shutdown will become active during cranking or just after crank-
ing.
The vehicle starts, but the starter keeps running.
1. Is the system programmed for engine checking off or virtual tach voltage sense? When programmed
for either of these features, the engine cranks for the pre programmed crank time regardless of how
long it takes for the vehicle to actually start. Adjust to a lower cranking time.
2. Was the Tach Learn successful? The LED must light solid and bright to indicate a successful learn.
3. Make sure that there is a tach signal at the purple/white tach input wire of the remote start. If there
is not a tach signal, recheck the connection to the vehicle's tach wire and make sure the wire is not
broken or shorted to ground leading to the remote start.
4. Is an ignition or accessory output wire connected to the starter wire of the vehicle? Verify the color
of the starter wire in the vehicle and confirm that an ignition or an accessory output is not connected
to that wire.
The vehicle starts, but will only run for 10 seconds
1. Is the remote start programmed for voltage sense? If this does not work, a tach wire should be
used.
2. Check shutdown diagnostics.
The climate control system does not work while the unit is operating the vehicle.
1. Either the wrong accessory wire is being energized or more than one igni tion or accessory wire must
be energized in order to operate the climate control system.
2. If the vehicle has an electronic climate control system some will reset when the key is turned off and
then back on, unfortunately this is a function of the vehicle and cannot be bypassed.
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