Compaq 516 Notebook PC Compaq 515 Notebook PC Compaq 51 1 Notebook PC Compaq 510 Notebook PC Maintenance and Service Guide Document Part Number: 534271-001 June 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
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Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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Contents 10 Power cord set requirements Requirements for all countries and regions ..........10–1 Requirements for specific countries and regions .
Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Product Name Compaq 516 Notebook PC Compaq 515 Notebook PC Compaq 511 Notebook PC Compaq 510 Notebook PC Processors AMD® processors: ■ Turion™ RM-74 2.20-GHz processor, 1-MB L2 Cache ■...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Chipset AMD with graphics subsystem with discrete memory: RX781 AMD with graphics subsystem with UMA memory: RS780MN Intel with graphics subsystem with...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Memory 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports the following configurations at 800 MHz and 667 MHz: ■ 8192-MB total system memory (4096 ×...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Memory Supports the following (continued) configurations at 667 MHz: ■ 4096-MB total system memory (2048 × 2, dual-channel, only on GME965 and PM965 system boards) ■...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Optical drives 12.7-mm tray load Serial ATA (SATA) Fixed (removal of 1 screw required) Customer-accessible Parallel ATA Supports no-optical-drive option Supports the following drives: ■...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats: ■...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Keyboard/ Keyboard pointing TouchPad with 2 TouchPad devices buttons Supports 2-way scroll Taps enabled as default Security Security cable slot...
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Product description Compaq 516 Compaq 515 Compaq 511 Compaq 510 Category Description Notebook PC Notebook PC Notebook PC Notebook PC Operating Preinstalled with MS Office (continued): system (continued) ■ Windows Vista Business (32 bit, with Windows XP Pro images) with Office 2007 Personal (Japanese only) ■...
External component identification Top components Display components Item Component Description Wireless antennas (select On select computer models, at least 2 antennas send and receive signals models only) from one or more wireless devices. ✎ The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
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External component identification Item Component Description Speaker Produces sound. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ✎ When a device is connected to the headphone jack, the computer speakers are disabled.
External component identification Buttons, switch, and speaker Item Component Description Internal display switch Turns off the display if the panel lid is closed while the power is on. Wireless button Turns the wireless feature on or off but does not establish a wireless connection.
External component identification Keys Item Component Description esc key Displays system information when pressed in combination with the fn key. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. Windows logo key Displays the Windows Start menu.
External component identification Lights Item Component Description Caps lock light On: Caps lock is on. ■ Blue: An integrated wireless device, such as a wireless local area network Wireless light (WLAN) device and/or a Bluetooth® device, is on. ■ Amber: All wireless devices are off. ■...
External component identification Pointing devices Item Component Description TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse.
External component identification Front components Item Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ✎ When a device is connected to the headphone jack, the computer speakers are disabled.
External component identification Right-side components Item Component Description Optical drive Reads optical discs and, on select models, also writes to optical discs. Optical drive light Blinking: The optical drive is being accessed. Security cable slot Attaches an optional security cable to the computer. ✎...
External component identification Bottom components Item Component Description Battery bay Holds the battery. Battery release latches (2) Release the battery from the battery bay. Vents (4) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
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Illustrated parts catalog Item Description Spare Part Number 14.0-in, SVA, HD, LED display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo): For use only on computer models equipped with an AMD processor: ■ AntiGlare display assembly for use only on computer models equipped with a webcam 572524-001 ■...
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Illustrated parts catalog Item Description Spare Part Number Keyboard: ■ For use in Japan 539682-291 ■ For use in Latin America 539682-161 ■ For use in the Netherlands 539682-B31 ■ For use in Norway 539682-091 ■ For use in Portugal 539682-131 ■...
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Illustrated parts catalog Item Description Spare Part Number System board (includes replacement thermal material): For use only on computer models equipped with an AMD processor: ■ For use only on computer models equipped with a graphics subsystem with 538392-001 discrete memory ■...
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Illustrated parts catalog Item Description Spare Part Number (13) Heat sink (includes replacement thermal material): For use only on computer models equipped with an AMD processor: ■ For use only on computer models equipped with a graphics subsystem with 538459-001 discrete memory ■...
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Illustrated parts catalog Item Description Spare Part Number (17) 802.11a/b/g WLAN modules for use on all computer models: ■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, 504593-003 Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■...
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Illustrated parts catalog Item Description Spare Part Number (18) Hard drive (includes hard drive connector and hard drive bracket): For use only on computer models equipped with an AMD processor: ■ 500-GB, 5400-rpm 538405-001 ■ 320-GB, 5400-rpm 538404-001 ■ 250-GB, 7200-rpm 575199-001 ■...
Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 538450-001 ExpressCard slot bezel Wireless module compartment cover Hard drive cover (includes three captive screws, secured by C-clips) Memory module compartment cover (includes one captive screw, secured by a C-clip) RJ-11 connector cover Optical drive bay bezel Maintenance and Service Guide...
Illustrated parts catalog Display assembly subcomponents Item Description Spare part number Display bezel For use only on computer models equipped with a webcam 538426-001 For use only on computer models not equipped with a webcam 538425-001 Webcam module 538443-001 Display hinges 538461-001 Display Cable Kit, includes: 538463-001...
Illustrated parts catalog Mass storage devices Item Description Spare part number Hard drive (includes hard drive connector and hard drive bracket): For use only on computer models equipped with an AMD processor: ■ 500-GB, 5400-rpm 538405-001 ■ 320-GB, 5400-rpm 538404-001 ■...
Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters: ■ 90-W PFC HP Smart Adapter 432309-001 ■ 65-W PFC HP Smart Adapter 417220-001 Power cords: ■ For use in Argentina 490370-D01 ■ For use in Australia 490371-111 ■ For use in Brazil 490371-201 ■...
Intel processor in Japan 409280-004 Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with an Intel processor in South Korea 417220-001 65-W PFC HP Smart Adapter 432309-001 90-W PFC HP Smart Adapter 449137-001 RTC battery 451861-001 Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with...
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Illustrated parts catalog Spare part number Description 504593-004 Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...
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Illustrated parts catalog Spare part number Description 518434-002 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...
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Illustrated parts catalog Spare part number Description 538407-001 GL system board use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory (includes replacement thermal material) 538408-001 System board for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory (includes replacement thermal material) 538409-001 GM system board for use only on computer models equipped with an Intel processor and a graphics...
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Illustrated parts catalog Spare part number Description 538446-001 Top cover (includes TouchPad on/off board and cable, TouchPad button board and cable, and TouchPad board and cable) 538448-001 Rubber Feet Kit (includes seven feet and eight display bezel screw covers) 538449-001 Screw Kit 538450-001 Plastics Kit...
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Illustrated parts catalog Spare part number Description 539682-261 Keyboard for use in Bulgaria (includes keyboard cable) 539682-281 Keyboard for use in Thailand (includes keyboard cable) 539682-291 Keyboard for use in Japan (includes keyboard cable) 539682-A41 Keyboard for use in Belgium (includes keyboard cable) 539682-AB1 Keyboard for use in Taiwan (includes keyboard cable) 539682-AD1...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Phillips P0 screwdriver ■ Phillips P1 screwdriver ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
Removal and replacement procedures Workstation guidelines Follow these grounding workstation guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■...
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 71 screws, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 538448-001. There are 7 rubber feet that attach to the base enclosure in the locations illustrated below. Battery Description Spare part number...
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Removal and replacement procedures Remove the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latches 1 to release the battery. 3. Remove the battery 2 from the computer. Install the battery by inserting it into the battery bay until you hear a click.
Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive connector and hard drive bracket. Description Spare part number For use only on computer models equipped with an AMD processor: ■ 500-GB, 5400-rpm 538405-001 ■...
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Removal and replacement procedures Remove the hard drive: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2.0×6.0 captive screws 1 that secure the hard drive cover to the computer. 3. Lift the right side 2 of the hard drive cover to detach it from the computer. 4.
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Removal and replacement procedures 5. Loosen the Phillips PM2.5×11.0 captive screw 1 that secures the hard drive in the hard drive bay. 6. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 to the left. 7.
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Removal and replacement procedures 8. If it is necessary to replace the hard drive bracket, follow these steps: a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the hard drive. b. Lift the bracket 2 straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Removal and replacement procedures WLAN module Description Spare part number 802.11a/b/g/n WLAN module for use with all computer models: ■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, 518434-001 Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■...
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Removal and replacement procedures Description Spare part number 802.11a/b/g WLAN modules for use on all computer models: ■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, 504593-003 Puerto Rico, the United States, and the U.S. Virgin Islands ■...
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Removal and replacement procedures Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
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Removal and replacement procedures 4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 5.
Removal and replacement procedures Memory module Description Spare part number For use only on computer models equipped with an AMD processor: ■ 2048-MB (800-MHz, DDR2) 538401-001 ■ 1024-MB (800-MHz, DDR2) 538400-001 ■ 512-MB (800-MHz, DDR2) 538399-001 ■ 1024-MB (667-MHz, DDR2) 538397-001 ■...
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Removal and replacement procedures Remove the memory module: ✎ The top memory module slot is for expansion memory and the bottom slot is for primary memory. 1. Position the computer with the front toward you. 2. Loosen the Phillips PM2.0×6.0 captive screw 1 that secures the memory module compartment cover to the computer.
Removal and replacement procedures Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and bracket. Description Spare part number For use only on computer models equipped with an AMD processor: ■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 538406-001 ■...
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Removal and replacement procedures 5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. c.
Removal and replacement procedures Keyboard and switch cover For use in country or region: Spare part number For use in country or region: Spare part number ■ For use in Belgium ■ For use in Norway 539682-A41 539682-091 ■ For use in Brazil ■...
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Removal and replacement procedures Description Spare part number Switch cover (includes power button board and cable) 538451-001 Before removing the keyboard and switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Removal and replacement procedures 3. Turn the computer display-side up with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge 1 of the switch cover until it rests at an angle. 6. Slide the switch cover 2 back until it rests on the display. 7.
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Removal and replacement procedures 9. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board. 10. Remove the keyboard. 11. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power button board cable 2 from the system board.
Removal and replacement procedures Speaker Description Spare part number Speaker 538453-001 Before removing the speaker, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and replacement procedures Display assembly Description Spare part number 14.0-in, SVA, HD display assembly (includes 2 WLAN antenna transceivers and cables, webcam, microphone, nameplate, and logo): For use only on computer models equipped with an AMD processor: ■ AntiGlare display assembly for use only on computer models equipped with a webcam 572524-001 ■...
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Removal and replacement procedures Remove the display assembly: 1. Close the computer. 2. Turn the computer upside down with the front toward you. 3. Remove the WLAN antenna cables 1 from the clip 2 built into the base enclosure. 4. Turn the computer display-side up with the front toward you. 5.
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Removal and replacement procedures 8. Disconnect the webcam module cable 1 from the system board. 9. Remove the wireless antenna cables 2 and the microphone cable from the clips 3 and routing channel built into the top cover. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
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Removal and replacement procedures 12. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the eight rubber screw covers 1 and 2 and the eight Phillips PM2.5×6.0 screws 3. ✎ The rubber screw covers 1 on the display bezel top edge and bottom inside edge are larger than the rubber screw covers 2 on the display bezel bottom outside corners.
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Removal and replacement procedures 15. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display enclosure as the webcam module cable allows. 16. Disconnect the webcam module cable 2 from the webcam module. 17.
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Removal and replacement procedures 20. Remove the eight Phillips PM2.0×3.0 screws 1 that secure the hinges to the display panel. 21. Remove the display hinges 2. The display hinges are available using spare part number 538461-001. 22. If it is necessary to replace the display panel cable, turn the display panel upside down with the bottom edge toward you.
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Removal and replacement procedures 26. If it is necessary to replace the webcam module cable, release the tabs 1 built into the display enclosure shielding. 27. Remove the webcam module cable 2. The webcam module cable is included in the Display Cable Kit, spare part number 538463-001.
Removal and replacement procedures Top cover Description Spare part number Top cover (includes TouchPad on/off board and cable, TouchPad button board and cable, and 538446-001 TouchPad board and cable) Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Removal and replacement procedures 3. Turn the computer right-side up with the front toward you. 4. Remove the two Phillips PM2.5×6.0 screws 1 and the Phillips PM2.0×4.0 screw 2 that secure the top cover to the base enclosure. 5. Lift the rear edge 1 of the top cover until it rests at an angle. 6.
Removal and replacement procedures Bluetooth module ✎ The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth module cables are included in the Cable Kit, spare part number 538465-001.) Description Spare part number Full-sized Bluetooth module 398393-002 537921-001 Reduced form factor Bluetooth module...
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Removal and replacement procedures Remove the Bluetooth module and cable: 1. Disconnect the Bluetooth module cable 1 from the system board. 2. Remove the Bluetooth module cable from the clips 2 and routing channel built into the base enclosure. 3. Remove the Bluetooth module and cable 3. Reverse this procedure to install the Bluetooth module.
Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with an AMD processor: ■ For use only on computer models equipped with a graphics subsystem with discrete memory 538392-001 ■...
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Removal and replacement procedures Remove the system board: 1. Disconnect the fan cable 1 from the system board. 2. Remove the Phillips PM2.5×4.0 screw 2 that secures the system board to the base enclosure. 3. Release the RJ-11 connector 1 from the clip built into the base enclosure. 4.
Removal and replacement procedures Description Spare part number 538455-001 ✎ To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
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Removal and replacement procedures Remove the fan: 1. Remove the two Phillips PM2.5×6.0 screws 1 that secure the fan to the base enclosure. 2. Remove the fan 2. Reverse this procedure to install the fan. Maintenance and Service Guide 4–39...
Removal and replacement procedures RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Removal and replacement procedures Remove the RTC battery: 1. Turn the system board upside down with the front toward you. 2. Remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC battery. Maintenance and Service Guide 4–41...
Removal and replacement procedures Modem module ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 538465-001. See “Modem module cable” on page 4-48 for modem module cable removal information.
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Removal and replacement procedures Remove the modem module: 1. Turn the system board upside down with the front toward you. 2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the system board. 3. Disconnect the modem module 2 from the system board. 4.
Removal and replacement procedures Heat sink ✎ The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with an AMD processor: ■ For use only on computer models equipped with a graphics subsystem with discrete memory 538459-001 ■...
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Removal and replacement procedures Remove the heat sink: 1. Turn the system board upside down with the front toward you. ✎ Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4 and 5 for instructions on removing the heat sink on computer models equipped with graphics subsystems with UMA memory.
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Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■...
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Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■...
Removal and replacement procedures Modem module cable ✎ The modem module cable is included in the Cable Kit, spare part number 538465-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Removal and replacement procedures Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number AMD Turion RM-74 2.20-GHz processor (1-MB L2 cache) 507979-001 AMD Turion RM-72 2.10-GHz processor (1-MB L2 cache) 507978-001 AMD Athlon QL-64 2.10-GHz processor (1-MB L2 cache) 506053-001 AMD Athlon QL-62 2.00-GHz processor (1-MB L2 cache) 506052-001...
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Removal and replacement procedures Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up and remove it. ✎ When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket.
Computer Setup Computer Setup for computer models equipped with an AMD processor Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled.
Computer Setup To exit Computer Setup menus, choose one of the following methods: ■ To exit without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...
Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File Menu Select To do this ■...
Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ■ Enable/disable DriveLock on any computer hard drive (enabled by DriveLock Passwords default).
Computer Setup System Configuration Menu ✎ Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ■ Set a Startup Menu delay (in seconds). Boot Options ■...
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Computer Setup Select To do this System Configuration menu (continued) ■ Enable/disable the wireless button state (enabled by default). Built-In Device Options ■ Enable/disable embedded Bluetooth device radio (enabled by default). ■ Enable/disable the Network Interface Controller (LAN) (enabled by default).
Computer Setup Computer Setup for computer models equipped with an Intel processor Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. Pointing devices are not supported in Computer Setup.
Computer Setup Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Open Computer Setup by turning on or restarting the computer, and then pressing while the “F10 = ROM Based Setup”...
Computer Setup Security Menu ✎ Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup Password Enter, change, or delete a setup password. Power-On Password Enter, change, or delete a power-on password. ■...
Computer Setup System Configuration Menu ✎ Some of the listed System Configuration options may not be supported by your computer. Select To do this Language (or press f2) Change the Computer Setup language. ■ Set an f9, f10, and f12 delay when starting up. Boot Options ■...
Specifications Computer specifications Metric U.S. Dimensions Length 23.39 cm 9.21 in Width 33.60 cm 13.23 in Height 3.20 cm 1.26 in Weight <2.27 kg <5.0 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A Temperature Operating (not writing to optical disc)
Specifications 14.0-in display specifications Metric U.S. Dimensions Height 20.83 cm 8.2 in Width 27.94 cm 11.0 in Diagonal 35.81 cm 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 ×...
Specifications Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate...
Specifications System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. 6–6 Maintenance and Service Guide...
Specifications System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended memory (based on memory installed) (X+1)0000000-FEDFFFFF PCI bus FED00000-FED003FF High precision event timer FEE01000-FFFFFFFF...
Specifications System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 4 Series express chipset family IRQ17* High definition audio controller Intel ICH9 family USB universal host controller 2938...
Specifications System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt controller 028 - 029 Program interrupt controller 02C - 03D Program interrupt controller 02E - 02F Motherboard resources 030 - 031...
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Specifications I/O address (hex) System function (shipping configuration) 0C0- 0DF Direct memory access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resources 3B0-3BB Mobile Intel 4 series express chipset family 3C0-3DF Mobile Intel 4 series express chipset family 400-47F Motherboard resources 4D0-4D1 Programmable interrupt controller 500-57F...
Screw listing This section provides specification and reference information for the screws used in the computer. The screws listed in this section are available in the Screw Kit, spare part number 538449-001. Phillips PM2.0×6.0 captive screw Color Quantity Length Thread Head diameter Black 6.0 mm...
Screw listing Phillips PM2.5×1 1.0 captive screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive to the computer (screw is secured to the hard drive bracket) 7–2 Maintenance and Service Guide...
Screw listing Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Maintenance and Service Guide 7–3...
Screw listing Black Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WLAN module to the computer Where used: 2 screws that secure the speaker to the top cover 7–4 Maintenance and Service Guide...
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Screw listing Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure Where used: One screw that secures the system board to the base enclosure Where used: 2 screws that secure the modem module to the system board Maintenance and Service Guide 7–5...
Screw listing Silver Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure 7–6 Maintenance and Service Guide...
Screw listing Slotted Torx T8M2.5×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the switch cover to the computer 2 Six screws that secure the top cover to the computer Maintenance and Service Guide 7–7...
Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 2 screws that secure the Bluetooth module to the base enclosure 7–8 Maintenance and Service Guide...
Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.5 mm Where used: 8 screws that secure the display hinges to the display panel Maintenance and Service Guide 7–9...
Screw listing Phillips PM2.0×2.0 broadhead screw Color Quantity Length Thread Head diameter Black 2.0 mm 2.0 mm 7.0 mm Where used: 2 screws that secure the switch cover to the computer in the battery bay 7–10 Maintenance and Service Guide...
Screw listing Phillips PM2.0×3.0 broadhead screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 7.0 mm Where used: 1 One screw that secures the switch cover to the computer in the optical drive bay 2 Two screws that secure the top cover to the computer Maintenance and Service Guide 7–1 1...
Screw listing Phillips PM2.5×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer 1 Two screws that secure the keyboard to the computer 7–12 Maintenance and Service Guide...
Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the top cover to the base enclosure Maintenance and Service Guide 7–13...
Screw listing Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the computer Where used: 8 screws that secure the display bezel to the display assembly 7–14 Maintenance and Service Guide...
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Screw listing Where used: 2 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the fan to the base enclosure Maintenance and Service Guide 7–15...
Screw listing Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display panel to the display enclosure 7–16 Maintenance and Service Guide...
Screw listing Phillips PM2.5×9.0 captive screw Color Quantity Length Thread Head diameter Silver 9.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with discrete memory (screws are secured on the heat sink by C-clips) Maintenance and Service Guide 7–17...
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Screw listing Where used: 4 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with UMA memory (screws are secured on the heat sink by C-clips) 7–18 Maintenance and Service Guide...
Screw listing Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.0 mm 5.0 mm Where used: 2 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with discrete memory (screws are secured on the heat sink by C-clips) Maintenance and Service Guide 7–19...
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Screw listing Where used: 2 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with UMA memory (screws are secured on the heat sink by C-clips) 7–20 Maintenance and Service Guide...
Recovering information using recovery tools ✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Maintenance and Service Guide 8–1...
Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.
The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using , follow these steps: 1.
✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: 1.
Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Maintenance and Service Guide 9–1...
Connector pin assignments External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 9–2 Maintenance and Service Guide...
Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...
✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org...
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Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
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Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
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Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
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Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
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Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
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1–4 security cable slot 2–8 keyboard 1–7 Security menu 5–4 5–9 memory 1–3 allow reset of HP ProtectTools security keys 5–4 microphone 1–5 always prompt for HP SpareKey enrollment 5–4 modem 1–5 Automatic DriveLock 5–4 operating system 1–7 1–8...
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Index set up BIOS administrator password 5–4 TouchPad 2–6 System IDs 5–4 TouchPad button 2–6 user management 5–4 TouchPad scroll zone 2–6 security product description 1–7 service considerations 4–1 Unified Extensible Firmware Interface (UEFI) mode serviceability product description 1–8 5–5 set security level 5–6 Universal Serial Bus (USB) port setup utility...