Planet ICA-601 User Manual page 62

Image or video does not
appear in the main page.
Internet Explorer displays
the following message:
"Your current security
settings prohibit
downloading ActiveX
controls".
The ICA-601 / 651 work
locally but not externally.
The unreadable characters
are displayed.
of the router and port number of ICA-601 / 651.
• Some routers reject the global IP address to access ICA-601 / 651
on the same LAN. Access with the private IP address and correct
port number of ICA-601 / 651.
• When you use DDNS, you need to set Default Gateway and DNS
server address.
• If it's not working after above procedure, reset ICA-601 / 651 to
default setting and installed it again.
• If the problem is not solved, the ICA-601 / 651 might be faulty.
Contact your dealer for further help.
• The first time the PC connects to ICA-601 / 651, a pop-up Security
Warning window will appear to download ActiveX Controls. When
using Windows 2000 or Windows XP, log on with an appropriate
account that is authorized to install applications.
• Network congestion may prevent the Image screen from appearing
quickly. You may choose lower resolution to reduce the required
bandwidth.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of unsigned ActiveX controls.
• Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall may
need to have some settings changed in order for the ICA-601 / 651
to be accessible outside your LAN.
• Make sure that the ICA-601 / 651 isn't conflicting with any other
web server running on your LAN.
• Check the configuration of the router settings allow the ICA-601 /
651 to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
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