How Call Forwarding Works With Your Voice Mail System; Making Conference Calls - Cisco 7940 Series User Manual

Chapter 3 Placing a Call and Other Basic Phone Tasks

How Call Forwarding Works with Your Voice Mail System

Making Conference Calls

78-10182-07
Here are two questions that you might have about using call forwarding with your
existing voice mail system:
If I cannot answer a call that I have forwarded to another number, will the call get
re-routed to my voice mail system?
Yes—as long as the forwarded call is not picked up by a person or a mechanical
answering machine. Although call forwarding sends an incoming call intended for
your Cisco IP Phone to another number, your Cisco IP Phone does not relinquish
the forwarded call unless the call is answered (in other words, picked up by a
person or a mechanical answering machine). Your Cisco IP Phone considers a
forwarded call "unanswered" after a certain number of rings. Unanswered,
forwarded calls are redirected to your voice mail system (if one is available).
Can I use call forwarding to send my calls directly to voice mail, without ringing my desk
top phone?
Yes. Follow the procedure in the
section on page 3-8 and enter the pilot number for your voice mail system when
you get to Step 3. The pilot number is the number that you would normally dial
to access your voice mail messages remotely (from a home phone or mobile
phone, for example). If you do not know your pilot number, ask your system
administrator to provide it.
Your Cisco IP Phone supports conference calls, enabling you to talk with multiple
parties at the same time.
This section covers the following topics:
• Placing a Conference Call, page 3-10
Conference Call Tips, page 3-10
•
Meet-Me Conference Calls, page 3-11
•
"Setting Up Call Forwarding on Your Phone"
Cisco IP Phone 7960 and 7940 Series User Guide
Making Conference Calls
3-9