Factory Data Reset - Samsung Galaxy Note II User Manual

Factory Data Reset

From this menu you can reset your device and sound settings
to the factory default settings.
1. From the main Settings page, tap Accounts tab
Backup and reset
2. Read the on-screen reset information.
3. Tap Reset device.
4. If necessary, enter your password and tap Delete all.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1. From the main Settings page, tap Accounts tab
Backup and reset
2. Read the on-screen System Manager Application
information.
Factory data reset.
Collect diagnostics.
Note: This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3. Choose to enable or disable the feature by placing a
check mark in the Allow Diagnostics field.
4. Select either More Info.. (to read additional information)
or Close to close the message screen.
Important! Selecting Close only closes the current description
screen and does not disable data collection.
To disable data collection, go to Settings
Accounts tab
diagnostics and turn off the Allow Diagnostics
feature.
Back up and reset Collect
Changing Your Settings 300