What To Do If - Bosch Washing machine Instruction Manual

What to do if...

If a malfunction can not be remedied with the assistance of the following chart:
•Turn programme selector to "0".
• Disconnect washing machine from mains.
• Turn off tap.
Risk of electrical shock!
Have repairs carried out only through Customer Service or by authorised specialists.
Problem
The programme does
not start
Filters in the water inlet
are blocked
Severe vibrations during
the spin cycle
The laundry was not or
was insufficiently spun
dry
Water issues from/under
the machine
The machine does not
drain out
The lid does not open
The drum lids open too
slowly
Possible cause / Remedial action
• The selection of the programme was not fully completed:
- The "Inicio" pushbutton has not been pressed.
- Programme selector remains in the Stop position.
• The washing machine is not supplied with power:
- Check if the appliance plug is connected.
- Check protection devices.
• The tap is closed.
• The inlet hose is torn
• The lid is not properly closed.
• Clean the filters.
• The transport securing devices for the appliance have not been
completely removed:
- Check if all the transport securing devices have been removed.
(see chapter entitled REMOVING THE TRANSPORT SECURING
DEVICES)
• The floor is not level.
• The washing machine rests on both "front" castors.
- Push the locking lever towards the right.
• You have chosen a programme without a spin cycle, i.e. "Gentle Spin".
• The imbalance control system has detected an improper distribution
of laundry in the drum:
- Resort the laundry and again select "Spin".
• The drain hose is improperly inserted into the drainage line.
• The water inlet hose leaks at the machine and at the tap:
- Check the gaskets and connections.
• "Rinse Stop" was chosen.
• The drain hose is broken or crimped.
• Place drain hose on the floor and collect water in an appropriate
glass.
It is absolutely necessary to replace the hose bracket if the
appliance is an Aquastop model !
• The drain pump filter is blocked:
- clean the filter (see chapter entitled CLEANING THE FILTER)
• The programme has not yet ended.
The lid remains locked during the entire time of the programme.
• The washing machine has not been used for a long time.
• The washing machine is in a room that is too cold.
• Residual detergent (powder) is blocking the hinges.
- Remove residual detergent.
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