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Shooting Issues
Problem
Cannot set to
Disconnect the HDMI cable or USB cable.
shooting mode.
• When the camera is in playback mode, press the A button,
• When menus are displayed, press the d button.
No picture can be
• Battery is exhausted.
taken.
• When flash lamp flashes, wait until flash has charged.
• Camera and smart device are connected using Wi-Fi
In some shooting conditions, such as when the subject moves or
Cannot take 3D
the subject is dark or low in contrast, the second shot may not be
images
taken or the 3D image may not be saved.
• Subject is too close to the camera. Try shooting with macro
• The intended subject is one with which autofocus does not
Camera cannot
focus.
• Set AF assist in the setup menu to Auto.
• Subject is not in focus area when shutter-release button is
• Turn camera off and then on again.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
Colored stripes
malfunction.
appear on the
The colored stripes will not appear in captured images or
monitor when
recorded movies. However, when using Continuous H: 120 fps,
shooting.
HS 240/8× or HS 480/4×, the colored stripes may be seen in the
captured images and recorded movies.
• Use flash.
• Use vibration reduction or motion detection.
Pictures are
• Use D (Best Shot Selector).
blurred.
• Use a tripod to stabilize the camera (use with the self-timer for
Bright specks
Flash is reflecting off particles in air. Set the flash to W (off ).
appear in pictures
shot using flash.
• Flash is set to W (off ).
Flash does not fire.
• A shooting mode where flash cannot fire is selected.
• Another function that is set now is restricting the flash.
Cause/Solution
shutter-release button or b (e movie-record) button.
connection and the camera is operated by remote control.
mode, G (easy auto) mode or Close-up scene mode.
perform well.
pressed halfway.
better results).
Troubleshooting
A
72, 75,
E20,
E22
30
8
20
50
91
–
33, 38, 53
64
95, E76
28, 58
21
–
50
95
58
52
51
51
55
60
F11
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