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Swann Pro Series User Manual

4 or 8 channel network video recorder
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English
English
4 or 8 Channel
Network
Video Recorder
M4_87200H121212E
1

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Summary of Contents for Swann Pro Series

  • Page 1 English English 4 or 8 Channel Network Video Recorder M4_87200H121212E...

  • Page 2: Before You Begin

    If you do manage to lock yourself out of the NVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.

  • Page 3: Table Of Contents

    English Contents Introduction Motion Detection Area Configuration  Before You Begin  Camera Management: Privacy Mask  Contents  Camera Management: Tamper Proofing  Introduction  Camera Management: Video Loss Connecting the NVR Configuration: General  Installation Guidelines  Configuration: General: DST Settings  Front Panel of the NVR  Configuration: General: More Settings The Rear Panel of the NVR ...

  • Page 4: Introduction

    This NVR comes with all the professional-grade capabilities NVR to record only when it detects motion - that way, you you’d expect from a quality Swann product, but many advanced won’t fill the hard drive with video of nothing happening.

  • Page 5: Installation Guidelines

    English Installation Guidelines • Do not expose the NVR to moisture. Water is the arch- • Do not cut or modify any cable for any reason. Doing enemy of electrical components and also poses a high risk so will void your warranty, as well as pose a great risk of of electric shock.

  • Page 6: The Rear Panel Of The Nvr

    English The Rear Panel of the NVR 4-CH NVR 1) Video Inputs 1 - 4: These are your primary video inputs. 6) Audio Input: As the cameras supplied with the NVR do The channels are labelled by number in the same order as they not support audio capture, the Audio Input is not required for will appear on your NVR’s interface.

  • Page 7: Connection Diagram

    English Connection Diagram Connect an Ethernet cable from the LAN port on the NVR to Using the specialized Ethernet cables, a spare port on your connect the camera outputs to the video router. inputs on the NVR. Power adapters are not required as the NVR will provide power through the Ethernet cables.

  • Page 8: Connecting Additional Devices

    English Connecting Additional Devices As the cameras supplied with the NVR do not support audio capture, the Audio Input is not required for normal operation. Connector for RS485 devices. The RS485 connector on the 8-CH model is located next to the As the cameras Alarm &...

  • Page 9: The Alarm & Sensor I/O Block

    English The Alarm & Sensor I/O Block The 4-CH NVR has 4 alarm inputs and 1 alarm output, for connecting external sensors. 4-CH NVR The 8-CH NVR has 8 alarm inputs and 2 alarm outputs, for connecting external sensors. 8-CH NVR...

  • Page 10: Basic Nvr Operation

    English Basic NVR Operation Starting the NVR for the first time: Shutting Down & Rebooting When you first boot the NVR, it will automatically start the If you want to shut down or reboot the NVR, or simply log out Setup Wizard which will guide you through the various of the user account you’re logged in as, access the Shutdown setup options available.

  • Page 11: The Setup Wizard

    English The Setup Wizard The wizard contains four quick setup screens which will allow you to choose how you want the NVR to behave. You’ll be asked to: • Set a password for the ADMIN account. • Configure the time, date and time zone for your location. •...
  • Page 12 English The Setup Wizard Wizard: Time, Date and Location It’s important to ensure that your NVR has the correct time and date, as well as the correct time zone set. This is particularly true in a legal context when a mistaken time or date can mean the difference between your security footage being regarded as legitimate evidence or not! Time Zone: Select your location from the list.
  • Page 13 English The Setup Wizard Wizard: HDD Management Here, you can view and initialize the hard drive(s) in the NVR. Typically, there will be only one entry here, the HDD which came with the NVR (if one was included). Each drive will be identified and be listed along with statistics such as Capacity, Status and Free Space.

  • Page 14: The Quick Menu

    English The Quick Menu To access the Quick Menu, right click the USB mouse once. Next Screen: Moves to the next channel. Menu: Opens the Main Menu (see page 16). Start Auto-switch: Will periodically display a different video feed from each channel available. Single Screen: Opens a single channel for viewing in full- screen mode.

  • Page 15: Operating The Nvr Locally

    English Operating the NVR Locally If you’re reading this page, it means that either: Quick Reference • You’ve got the NVR setup, but its standard recording Some of the more common reasons to have a look in the program isn’t for you. Fair enough - we cater to all Advanced Configuration include: requirements here.

  • Page 16: Menu Layout

    English Menu Layout Playback: To access recorded images, use the Playback menu. Camera: Adjusts and configures how the NVR looks for There are several playback modes to choose from, such as cameras via the video inputs. Access to Motion Detection standard chronological playback mode, or event playback Configuration is located here.

  • Page 17: Playback: Normal

    English Playback: Normal To initiate playback: Performance and Playback IP Camera: Select the camera that you’d like to playback. Up When playing back multiple channels at once, you may notice to four cameras can be selected on the 4-CH model and up to that they’re not quite “in sync”...

  • Page 18: Playback: Event / Tag

    English Playback: Event / Tag The Event Search menu (above) will show you recordings The Tag search menu (below) will isolate video events based that were triggered either by an alarm sensor being triggered on the tag information that video carries. It’s similar to Event or by the NVR detecting motion.

  • Page 19: Export: Normal / Event

    English Export: Normal / Event The Export Normal menu (above) will show you all recordings The Export Event menu(below) will show you recordings that you can export to a USB Flash Drive or USB Hard Drive. that were triggered by the NVR detecting motion or by the alarm sensor being triggered.

  • Page 20: Manual: Record

    English Manual: Record The Manual: Record menu allows you to override any default recording will fill your hard drive very quickly. (The NVR does recording schedules in place. The recording schedule for each record the equivalent of a DVD film every two hours on every camera connected, can be changed.

  • Page 21: Record: Schedule

    English Record: Schedule Important Guidelines Recording Modes: The schedule presented on-screen applies to one channel There are four types of recording to choose from. only. Normal: The NVR will constantly record for any period where Use the Copy function to quickly assign identical schedule Normal is selected.

  • Page 22: Record: Encoding

    English Record: Encoding Encoding Parameters: Each video feed of the NVR is just caching a few seconds of video which it adds to event comprised of two components, the Main Stream and the recordings as they occur). SubStream. If you’re using Motion Detection (recommended) and/or Alarm based recording as your primary recording method(s), Both the Main Stream and the SubStream are always active - you don’t have to choose one for the NVR to use as it’s always...

  • Page 23: Record: Advanced

    English Record: Advanced Overwrite: When enabled, the NVR will record over the files already stored on the hard drive. The NVR will always record over the oldest files on your hard drive first. Using the overwrite option is advisable, as the NVR will always be able to record events as they happen.

  • Page 24: Record: Holiday

    English Record: Holiday There are times when you won’t want the NVR to record using its normal programming. Perhaps you require it to record more, or less, or just at different times. The Record: Holiday screen allows you to define periods of time where the NVR will employ an alternate recording mode (perhaps at a different quality and on a different schedule as well).

  • Page 25: Camera Management: Ip Camera

    NVR automatically detects and sets the appropriate with the NVR. The cameras included with your NVR will be set value. to SWANN. Protocol: Provides you with the option of changing the port Device Model: Displays the model number of the currently number for the Main Stream and SubStream video feed.

  • Page 26: Camera Management: Osd Configuration

    English Camera Management: OSD Configuration Camera Name: Select a name for the camera you’ve selected. Time Format: Choose between 12-hour and 24-hour time. By default, all channels are named as the Camera No. field, but Display Mode: How you would like the OSD to be displayed. this can be set to anything you’d like up to 32 characters.

  • Page 27: Camera Management: Image

    Camera Management: Image Mode: If you’re using only the cameras which came with the very dramatic results). It’s somewhat like moving through a NVR (recommended) or additional Swann cameras of the same rainbow. type, then the only option here will be Customize.

  • Page 28: Camera Management: Motion

    English Camera Management: Motion As Motion Detection is the default recording mode for the How Motion Detection Works NVR, it’s worth taking a moment to ensure it’s properly The way that the NVR looks for motion is quite straight forward configured.
  • Page 29 English Camera Management: Motion (ctd) Here, you’ll be able to set the motion detection features of Some tips to customizing your motion detection sensitivity and actions: the NVR for each channel. We suggest that motion detection is, under most circumstances, the most practical recording •...

  • Page 30: Motion Detection Area Configuration

    English Motion Detection Area Configuration To set the MOTION DETECTION AREA Sensitivity: The Sensitivity setting is controlled by a slider, allowing you to set a value between L (low) and H (high). The closer to H the slider is set, the more sensitive the motion detection will be.

  • Page 31: Camera Management: Privacy Mask

    English Camera Management: Privacy Mask A Privacy Mask can be used if you want to obscure part of your image. You can define up to four areas per channel to mask. Click and drag to select the area you want to select or de-select.

  • Page 32: Camera Management: Tamper Proofing

    English Camera Management: Tamper Proofing Tamper Proofing can be used in scenarios where someone may cover up the camera’s field of view or if they are attempting to tamper the video signal. Click and drag to select the area you want to select or de-select. Handling: Here you can define what will happen when the camera you’ve selected detects tampering.

  • Page 33: Camera Management: Video Loss

    English Camera Management: Video Loss Camera Management: Video Loss Camera Management: Video Loss - Handling Video Loss is regarded as a potential alarm event, and is Full Screen Monitoring: When the video signal has re- considered to occur any time that the NVR doesn’t receive an established connection, the camera will display a full screen active video signal on any of its inputs.

  • Page 34: Configuration: General

    English Configuration: General Language: The language that the NVR’s menus, alerts and which don’t have that many pixels can still display the image, other communications will use. English is the only language just with less detail. Check your television’s documentation available.

  • Page 35: Configuration: General: Dst Settings

    English Configuration: General: DST Settings Enable DST (check-box): Enable this setting if you’d like the NOTE: Some NTP servers are NOT fully compatible with DST NVR to adjust the time when daylight savings time begins. (Daylight Savings Time). This may cause your system to double- count adding one or removing one more hour than they should, From / To: Here you can define when daylight savings applies or cancel each other out.

  • Page 36: Configuration: General: More Settings

    English Configuration: General: More Settings Device Name: The name that the NVR considers to be its own Menu Output Mode: The menu output mode is currently set and what it will use to register an IP address with your DHCP to HDMI / VGA and cannot be changed.

  • Page 37: Configuration: Network: General

    English Configuration: Network: General NIC Type: The NVR has the ability to connect to your LAN IPv4 Default Gateway: This is the address of the “way to the (Local Area Network) at various speeds and can adjust Internet” - to continue the road analogy, this is like your local itself accordingly depending on the network traffic.

  • Page 38: Configuration: Network: Pppoe

    English Configuration: Network: PPPoE PPPoE is an advanced protocol that allows the NVR to be more directly connected via a DSL modem. This is an option for advanced users only. Username: Enter the username for your DSL account provider. Password: Enter the password for your DSL account provider.

  • Page 39: Configuration: Network: Ddns/Ntp

    The password is whatever you selected when you registered. We recommend using SwannDNS as your DNS service. This is a free service for Swann DVR/NVR owners, which we directly support. NTP: Network Time Protocol. If you’ve got the NVR connected NTP Server: The server you’d like to use for NTP.

  • Page 40: Configuration: Network: Email

    English Configuration: Network: Email We suggest using Gmail as your email client - it’s quite easy If you want to use your ISP’s outgoing email, then you’ll need to set up an account and use it solely for the NVR. We’ve to contact your ISP to learn the correct values for the other tested the email procedure with Gmail, and it does work.

  • Page 41: Configuration: Network: Upnp/Snmp

    English Configuration: Network: UPnP / SNMP UPnP (Above) SNMP (Below) Enable UPnP: UPnP makes configuring your network easier SNMP: Simple Network Management Protocol. If your and faster. To use the UPnP setting on the NVR, you’ll need a network is setup to use SNMP (if you’re not sure, your network router which supports this feature, with UPnP enabled.

  • Page 42: Configuration: Network: More Settings

    English Configuration: Network: More Settings Alarm Host IP: The location on your network where an IP- Multicast IP: Multicast IP is a technique for one-to-many based alarm system is hosted. and many-to-many real-time communication over an IP infrastructure in a network. The receiver will receive data from Alarm Host Port: The port associated with the IP-based alarm that IP without the need to contact individual devices directly.

  • Page 43: Configuration: Alarm: Status

    English Configuration: Alarm: Status Alarm: Input List Alarm: Output List The Alarm: Sensor menu will allow you to customize and Here you can control the operation of the NVR’s Alarm Out configure how you’d like the NVR to interpret input from and port(s).

  • Page 44: Configuration: Alarm: Input/Output

    English Configuration: Alarm: Input / Output Alarm: Input (above) Handling: Here you can define what will happen when the alarm input has been alerted. The Alarm: Sensor menu will allow you to customize and configure how you’d like the NVR to interpret input from and Alarm: Output (Below) respond to the sensor input panel on the rear of the NVR.

  • Page 45: Configuration

    English Configuration: RS-232 (8-CH only) The Configuration: RS-232 menu will allow you to change settings for the RS-232 port. It is mainly used for low level testing and is not required for day to day use. Configuration: Live View: General Video Output Interface: The default output is VGA/HDMI.

  • Page 46: Configuration: Live View: View

    English Configuration: Live View: View Play: Pressing the Play button will start the live view of all In Live View, you can change the display order of each camera connected - cameras connected to the NVR. 1. Select an available viewing window on the right-hand side. Stop: Pressing the Stop button will stop the live view of all cameras connected to the NVR.

  • Page 47: Configuration: Exceptions

    English Configuration: Exceptions An Exception is any deviation from the NVR’s normal Illegal Login: This will occur if the NVR detects a login with an behaviour - phrased another way, it’s like saying the NVR’s incorrect username or password. been working fine except for these events Record Exception: This will occur if there are unexpected Exception Type: What event type you’d like the NVR to react errors during capture such as a HDD failure, if the HDD is full...

  • Page 48: Configuration: User

    English Configuration: User The Configuration: User menu is where you can define and User’s MAC Address: To restrict remote user access, you can configure the different levels of access various users have to input the MAC address of the remote computer that will be the NVR.

  • Page 49: Maintenance: System Info

    Camera: Displays the cameras connected to the NVR. If you’re looking at the System Information screen, you’ve probably been directed to do so by Swann Technical Support. Record: Displays the current recording settings. If we haven’t told you to come here, you might be wondering Alarm: Displays the current alarm status.

  • Page 50: Maintenance: Log Information

    English Maintenance: Log Information The Maintenance: Log Information menu contains 6. If you want to export the log file, click the Export button to enter the Export menu. Click the Search button first otherwise information for operation, alarm, exceptions and information the Export button will not be active.

  • Page 51: Maintenance: Import/Export

    English Maintenance: Import / Export The Maintenance: Import / Export menu allows you to To import a previously saved configuration file, select the import or export your current configuration settings. This will backup device from the Device Name dropdown list. Select come in handy as it will save you time if you have to reset the the configuration file - it will be called devCfg_(serial NVR back to factory default settings.

  • Page 52: Maintenance: Upgrade

    NVR. You’ll only need to use these options if FTP server. Make sure that both your computer and NVR are instructed to do so by Swann Technical Support. connected to the same Local Area Network (LAN). You will need...

  • Page 53: Maintenance: Default

    English Maintenance: Default The Maintenance: Default menu allows you to reset the NVR and load factory default settings. The NVR will reboot after pressing the OK button. Please note, all data on the HDD will remain.

  • Page 54: Maintenance: Net Detect

    English Maintenance: Net Detect The Maintenance: Net Detect menu allows you to check network traffic and to obtain real-time information from the NVR such as network detection, network status and sending and receiving network traffic.

  • Page 55: Hdd: General

    If you’re looking at this screen, Each camera can be allocated a certain amount of space that you’ve probably been directed to do so by Swann Technical is available on the HDD. If you have multiple HDDs installed, Support.

  • Page 56: Troubleshooting

    Some less obvious things which might cause A: The NVR is guaranteed to work with Swann branded false triggers include: the “flickering” of screens, monitors network cameras only.

  • Page 57: Addendum: Third Party Hardware

    English Addendum: Third Party Hardware Assigning the IP Address information to the NVR. Due to its nature as a networked device, the NVR is often required to operate with third party hardware. We do We recommend doing this locally (on the NVR itself) even if you everything we can to ensure the NVR is compatible with as can access the NVR via the network (using the SwannView NVR many third party devices as possible;...

  • Page 58: Technical Specifications

    Approx. 2.63 kg / 5.79 lbs [varies by HDD installed ] Get up to Date Information We’re constantly making improvements to our products, firmware, software, user manuals, video tutorials and more. To ensure you’re up to date with the latest documentation for your NVR, check out our website: www.swann.com...

  • Page 59: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

  • Page 60: Helpdesk / Technical Support Details

    English Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA toll free AUSTRALIA toll free 1-800-627-2799 1300 138 324 (Su, 2pm-10pm US PT) (M 9am-5pm AUS ET) (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET)

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