Troubleshooting Guide - Intex SF20220R Owner's Manual

TROUBLE
FILTER MOTOR
FAILS TO START
FILTER DOESN'T
CLEAN POOL
FILTER DOESN'T
PUMP WATER OR
FLOW IS VERY
SLOW
PUMP DOESN'T
WORK
6-WAY
VALVE/COVER
LEAKING
HOSE LEAKING
TIMER IS
INACCURATE OR
TIMER CAN'T BE
SET
PRESSURE GAUGE
DOESN'T WORK
SAND IS FLOWING
BACK INTO THE
POOL
SAVE THESE INSTRUCTIONS
(128) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5" X 10.3" PANTONE 295U 09/08/2009

TROUBLESHOOTING GUIDE

CAUSE
• The motor is not plugged in.
• The fuse box needs checking.
• The GFCI/RCD circuit breaker
is tripped.
• Motor too hot and overload
protection is shut off.
• Improper chlorine or pH
levels.
• No filtering media in tank.
• Wrong 6-way valve setting
position.
• Excessively dirty pool.
• The strainer screen is
restricting the water flow.
• Clogged inlet or discharge.
• An air leak on the intake line.
• Excessively dirty pool.
• Sand media clogged with dirt.
• Nozzle and strainer
connections are reversed.
• Crusting or caking on the
filtering sand surface.
• Pool vacuuming device
attached to the system.
• Low water level.
• Strainer screen clogged up.
• An air leak on the intake hose.
• Faulty motor or the impeller
is jammed.
• Sand tank o-ring missing.
• Sand tank o-ring dirty.
• Flange clamp not tight.
• 6-way valve damage.
• Hose nut not securely tight.
• Hose connection fitting
o-ring/L-shape o-ring missing.
• Possible inner timer
defective.
• Clogged inlet of the pressure
gauge.
• Pressure gauge damage.
• Sand is too small.
• Sand bed is calcified.
SOLUTION
• Line cord must be plugged into a 3
wire outlet that is protected by a Class
A Ground Fault Circuit Interrupter, or
RCD.
• Reset circuit breaker. If circuit breaker
trips repeatedly, your electrical system
may have a defect. Turn off circuit
breaker and call an electrician to
correct the problem.
• Let the motor cool down and restart again.
• Adjust the chlorine and pH level. Consult
your local swimming pool supply stores.
• Load with filter sand, see "sand loading
instructions".
• Set valve to " FILTER" position.
• Operate the filter for longer periods.
• Clean the strainer screen at the inlet.
• Clear any obstructions in the intake
hose by discharging it inside pool wall.
• Tighten hose nuts, check hoses for
damage, check pool water level.
• Clean the pre-filtering basket more often.
• Backwash filter.
• Install the nozzle at the upper position
of the pool inlet, and the strainer at the
lower position of the pool outlet.
• Remove about 1" of sand if necessary.
• Remove any pool vacuuming device
attached to the system line.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose nuts, check hose for
damage.
• Contact Intex service center.
• Remove 6-way valve cover and ensure the
o-ring is in place.
• Clean sand tank o-ring with garden hose water.
• Tighten the clamp with wrench supplied.
• Contact Intex service center.
• Tighten/reinstall hose nut.
• Ensure o-ring/L-shape o-ring is in place
and not damaged.
• Turn off the pump and restart 5 minutes
later.
• Re-set the timer.
• Contact Intex service center.
• Clear any obstructions in the intake by
unscrewing it from the 6-way valve.
• Contact Intex service center.
• Use only No. 20 silica sand with particle
size range 0.45 to 0.85 mm (0.018
to 0.033 inches) and a Uniformity
Coefficient less than 1.75.
• Change sand.
English
128
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