Warranty And Repair Policy - Spetrum DX6i Instruction Manual

WARRANTY AND REPAIR POLICY

Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the "Product") will be free from
defects in materials and workmanship for a period of 1 year
from the date of purchase by the Purchaser.
1 Year Limited Warranty
Horizon reserves the right to change or modify this war-
ranty without notice and disclaims all other warranties,
express or implied.
(a) This warranty is limited to the original Purchaser ("Pur-
chaser") and is not transferable. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE PURCHASER. This warranty covers only those Prod-
ucts purchased from an authorized Horizon dealer. Third party
transactions are not covered by this warranty. Proof of purchase
is required for all warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRE-
SENTATION, EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OF THE PRODUCT. THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER'S
INTENDED USE.
(c) Purchaser Remedy- Horizon's sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of
a defect, these are the Purchaser's exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are at the sole
discretion of Horizon. This warranty does not cover cosmetic
damage or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part
of the Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted
repair by anyone other than Horizon. Return of any Product by
Purchaser must be approved in writing by Horizon before ship-
ment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUC-
TION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH
THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no
event shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has no con-
trol over use, setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting damage
or injury. By the act of use, setup or assembly, the user accepts
all resulting liability.
If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised
to return this Product immediately in new and unused condition
to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to
conflict of law principals).
SPEKTRUM DX6i • RADIO INSTRUCTION MANUAL
Warranty Services
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This
will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For ques-
tions or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a
Product Support representative. You may also find information on
our website at www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or repaired, please use
the Horizon Online Repair Request submission process found
on our website or call Horizon to obtain a Return Merchan-
dise Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please Note that original boxes may
be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Repair Request is available at
www.horizonhobby.com http://www.horizonhobby.com under the
Repairs tab. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for repair. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be
reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your origi-
nal sales receipt must be included for warranty consideration. Be
sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have any
issue with a battery, please contact the appropriate
Horizon Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will
be repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the ex-
pense exceeds 50% of the retail purchase cost. By submit-
ting the item for repair you are agreeing to payment of the repair
without notification. Repair estimates are available upon request.
You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Horizon accepts
money orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item
to Horizon for inspection or repair, you are agreeing to Horizon's
Terms and Conditions found on our website under the Repairs
tab.
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