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Service
Information
Check the following list to be sure a service call is really necessary.
A quick reference
of this manual may prevent an unneeded service call.
If nothing
on the
cooktop
operates:
•
check for a blown circuit fuse or a tripped main circuit breaker.
•
check if cooktop is properly connected to electric circuit in house.
If cooktop
elements
do not
get
hot
enough:
•
surface controls may not be set properly.
•
voltage to house may be low.
•
cookware may not be flat or the correct size or shape.
If elements
emit
a slight
odor
and/or
smoke
when
first
turned
on:
•
this is normal.
If' tiny
scratches
or abrasions
appear
on cooktop:
•
coarse particles (i.e. sugar, dust, salt) was between cookware
bottoms
and
cooktop.
•
incorrect cleaning materials were used to clean cooktop.
•
glass cookware was slid across the cooktop.
•
cookware with rough bottoms was used.
If metal-markings
appear
on cooktop:
•
metal cookpots or utensils were slid across the cooktop.
If brown
streaks
and/or
areas
of discoloration
with
a metallic
sheen
appear
on cooktop:
•
boilovers burned onto the cooktop.
•
mineral deposits from water of food burned onto the cooktop.
•
soil from cookpot bottom was transferred to the cooktop.
•
incorrect cleaning materials were used.
If You
Need
Service
•
call the dealer from whom your appliance was purchased or the authorized Jenn-
Air Service Contractor
listed in the Yellow
Pages. Your Jenn-Air Service
Contractor can provide better and faster service if you can accurately describe
problems and give model and serial number of the appliance.
Be sure to retain
proof of purchase to verify warranty status.
Refer to WARRANTY for further
information of owner's responsibilities
for warranty service.
•
if the dealer or service company cannot resolve the problem, write to MAYCOR
Parts and Service Co., P.O. Box 2370, Cleveland, TN 37320-2370,
615-472-
3333
•
use and care manuals, service manuals, and parts catalogs are available from
MAYCOR for a nominal charge.
All specifications subject to change by manufacturer without notice.
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