Troubleshooting Tips - GE JCS966 Owner's Manual

Before You Call For Service.... Before You Call For Service.... Before You Call For Service.... Before You Call For Service....

Troubleshooting Tips

Troubleshooting Tips Troubleshooting Tips Troubleshooting Tips
Save time and money! Review the charts on the following Save time and money! Review the charts on the following Save time and money! Review the charts on the following Save time and money! Review the charts on the following
pages first and you may not need to call for service. pages first and you may not need to call for service. pages first and you may not need to call for service. pages first and you may not need to call for service.
Problem Problem Problem Problem
Surface units will not Surface units will not Surface units will not Surface units will not
maintain a rolling boil maintain a rolling boil maintain a rolling boil maintain a rolling boil
or cooking is not or cooking is not or cooking is not or cooking is not
fast enough fast enough fast enough fast enough
Surface units do Surface units do Surface units do Surface units do
not work properly not work properly not work properly not work properly
Scratches (may appear Scratches (may appear Scratches (may appear Scratches (may appear
as cracks) on cooktop as cracks) on cooktop as cracks) on cooktop as cracks) on cooktop
glass surface glass surface glass surface glass surface
Areas of discoloration Areas of discoloration Areas of discoloration Areas of discoloration
on the cooktop on the cooktop on the cooktop on the cooktop
Plastic melted to Plastic melted to Plastic melted to Plastic melted to
the surface the surface the surface the surface
Pitting (or indentation) Pitting (or indentation) Pitting (or indentation) Pitting (or indentation)
of the cooktop of the cooktop of the cooktop of the cooktop
Frequent cycling Frequent cycling Frequent cycling Frequent cycling
off and on of off and on of off and on of off and on of
surface units surface units surface units surface units
Oven light does Oven light does Oven light does Oven light does
not work not work not work not work
Oven will not work Oven will not work Oven will not work Oven will not work
Possible Causes Possible Causes Possible Causes Possible Causes
Improper cookware Improper cookware Improper cookware Improper cookware
being used. being used. being used. being used.
A fuse in your home may be A fuse in your home may be A fuse in your home may be A fuse in your home may be
blown or the circuit breaker blown or the circuit breaker blown or the circuit breaker blown or the circuit breaker
tripped. tripped. tripped. tripped.
Cooktop controls Cooktop controls Cooktop controls Cooktop controls
improperly set. improperly set. improperly set. improperly set.
Incorrect cleaning Incorrect cleaning Incorrect cleaning Incorrect cleaning
methods being used. methods being used. methods being used. methods being used.
Cookware with rough bottoms Cookware with rough bottoms Cookware with rough bottoms Cookware with rough bottoms
being used or coarse particles being used or coarse particles being used or coarse particles being used or coarse particles
(salt or sand) were between (salt or sand) were between (salt or sand) were between (salt or sand) were between
the cookware and the surface the cookware and the surface the cookware and the surface the cookware and the surface
of the cooktop. of the cooktop. of the cooktop. of the cooktop.
Cookware has been slid Cookware has been slid Cookware has been slid Cookware has been slid
across the cooktop surface. across the cooktop surface. across the cooktop surface. across the cooktop surface.
Food spillovers not cleaned Food spillovers not cleaned Food spillovers not cleaned Food spillovers not cleaned
before next use. before next use. before next use. before next use.
Hot surface on a model Hot surface on a model Hot surface on a model Hot surface on a model
with a light colored glass with a light colored glass with a light colored glass with a light colored glass
cooktop. cooktop. cooktop. cooktop.
Hot cooktop came into Hot cooktop came into Hot cooktop came into Hot cooktop came into
contact with plastic placed contact with plastic placed contact with plastic placed contact with plastic placed
on the hot cooktop. on the hot cooktop. on the hot cooktop. on the hot cooktop.
Hot sugar mixture spilled Hot sugar mixture spilled Hot sugar mixture spilled Hot sugar mixture spilled
on the cooktop. on the cooktop. on the cooktop. on the cooktop.
Improper cookware Improper cookware Improper cookware Improper cookware
being used. being used. being used. being used.
Light bulb is loose or defective. Light bulb is loose or defective. Light bulb is loose or defective. Light bulb is loose or defective.
Switch operating Switch operating Switch operating Switch operating
light is broken. light is broken. light is broken. light is broken.
Plug on range is not completely Plug on range is not completely Plug on range is not completely Plug on range is not completely
inserted in the electrical outlet. inserted in the electrical outlet. inserted in the electrical outlet. inserted in the electrical outlet.
A fuse in your home may be A fuse in your home may be A fuse in your home may be A fuse in your home may be
blown or the circuit blown or the circuit blown or the circuit blown or the circuit
breaker tripped. breaker tripped. breaker tripped. breaker tripped.
Oven controls improperly set. Oven controls improperly set. Oven controls improperly set. Oven controls improperly set.
What To Do What To Do What To Do What To Do
Use pans which are flat and match the diameter of Use pans which are flat and match the diameter of Use pans which are flat and match the diameter of Use pans which are flat and match the diameter of
the surface unit selected. the surface unit selected. the surface unit selected. the surface unit selected.
Replace the fuse or reset the circuit breaker. Replace the fuse or reset the circuit breaker. Replace the fuse or reset the circuit breaker. Replace the fuse or reset the circuit breaker.
Check to see the correct control is set for the surface Check to see the correct control is set for the surface Check to see the correct control is set for the surface Check to see the correct control is set for the surface
unit you are using. unit you are using. unit you are using. unit you are using.
Scratches are not removable. Tiny scratches will become Scratches are not removable. Tiny scratches will become Scratches are not removable. Tiny scratches will become Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning. less visible in time as a result of cleaning. less visible in time as a result of cleaning. less visible in time as a result of cleaning.
To avoid scratches, use the recommended cleaning To avoid scratches, use the recommended cleaning To avoid scratches, use the recommended cleaning To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean procedures. Make sure bottoms of cookware are clean procedures. Make sure bottoms of cookware are clean procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms. before use, and use cookware with smooth bottoms. before use, and use cookware with smooth bottoms. before use, and use cookware with smooth bottoms.
See the Cleaning the glass cooktop section. See the Cleaning the glass cooktop section. See the Cleaning the glass cooktop section. See the Cleaning the glass cooktop section.
This is normal. The surface may change color This is normal. The surface may change color This is normal. The surface may change color This is normal. The surface may change color
when it is hot. This is temporary and will disappear when it is hot. This is temporary and will disappear when it is hot. This is temporary and will disappear when it is hot. This is temporary and will disappear
as the glass cools. as the glass cools. as the glass cools. as the glass cools.
See the Glass surface- potential for permanent damage See the Glass surface- potential for permanent damage See the Glass surface- potential for permanent damage See the Glass surface- potential for permanent damage
section in the Cleaning the glass cooktop section. section in the Cleaning the glass cooktop section. section in the Cleaning the glass cooktop section. section in the Cleaning the glass cooktop section.
Call a qualified technician for replacement. Call a qualified technician for replacement. Call a qualified technician for replacement. Call a qualified technician for replacement.
Use only flat cookware to minimize cycling. Use only flat cookware to minimize cycling. Use only flat cookware to minimize cycling. Use only flat cookware to minimize cycling.
Tighten or replace the bulb. Tighten or replace the bulb. Tighten or replace the bulb. Tighten or replace the bulb.
Call for service. Call for service. Call for service. Call for service.
Make sure electrical plug is plugged into a live, properly Make sure electrical plug is plugged into a live, properly Make sure electrical plug is plugged into a live, properly Make sure electrical plug is plugged into a live, properly
grounded outlet. grounded outlet. grounded outlet. grounded outlet.
Replace the fuse or reset the circuit breaker. Replace the fuse or reset the circuit breaker. Replace the fuse or reset the circuit breaker. Replace the fuse or reset the circuit breaker.
See the Using the oven section. See the Using the oven section. See the Using the oven section. See the Using the oven section.
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