GMC Sierra 2014 Owner's Manual page 214

7-14 Infotainment System
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry
(RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-33 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-37 or
Bluetooth (Voice Recognition -
Base Connected Radio) on
page 7-47 or Bluetooth
(Overview) on page 7-31 or
Bluetooth (Infotainment Controls
- Base Connected Radio) on
page 7-42.
Unable to Start Pandora
If the device is unable to launch
Pandora:
Check that the latest version of
Pandora is installed.
Check that there is an active
account logged into Pandora.
Have at least one station
created.
For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the or buttons, the
message Thumbs Down Error or
Thumbs Up Error will display.
Press OK to dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
Weak or lost data connection.
Device needs to be charged.
Application needs to be
relaunched.
Connection between phone and
radio lost.