Toshiba Satellite U500 Maintenance Manual page 62

2 Troubleshooting Procedures
Procedure 3 Format Check
The computer's HDD/SSD is formatted using the low level format program and the MS-DOS
FORMAT program. To format the HDD/SSD, start with Check 1 below and perform the
other steps as required.
Format the HDD/SSD and transfer system files using FORMAT C:/S/U. If the
Check 1
following message appears on the display, the HDD/SSD is formatted.
Format complete
If an error message appears on the display, refer to the Toshiba MS-DOS Manual
for more information and perform Check 2.
Check 2 Using the Diagnostics Disk, format the HDD/SSD with a low level format option.
Refer to Chapter 3, Tests and Diagnostics for more information about the
diagnostic program.
If the following message appears on the display, the HDD/SSD low level format
is complete. Partition and format the HDD/SSD using the MS-DOS FORMAT
command.
Format complete
If you cannot format the HDD/SSD using the Tests and Diagnostic program, go to
Procedure 4.
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