Troubleshooting, Mykey - Ford EXPLORER 2013 Owner's Manual

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MYKEY TROUBLESHOOTING
Condition
I cannot program a
key.
I cannot program the
optional settings.
I cannot clear the
MyKey programmed
keys.
I lost the only admin
key.
I lost a key.
No restricted key
functions with
intelligent access key
(push button start).
MyKey miles do not
accumulate.
2013 Explorer (exp)
Owners Guide gf, 4th Printing, November 2012
USA (fus)
MyKey
Potential Causes
• The key in the ignition does not have admin
privileges.
• The key in the ignition is the only admin key
(there always has to be at least one admin
key).
• The intelligent access key is not in the
backup slot (vehicles with push button start).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key in the ignition does not have admin
privileges.
• No keys are programmed to the vehicle.
Refer to Creating a MyKey.
• Key in the ignition does not have admin
privileges.
• No restricted keys are programmed to the
vehicle. Refer to Creating a MyKey.
• Purchase a new key from your authorized
dealer.
• Program spare keys as outlined under
SecuriLock® in the Security chapter.
• An admin fob is present at engine start-up.
• No MyKey programmed keys are
programmed to the vehicle. Refer to Creating
a MyKey
• The MyKey programmed key is not being
used by the intended user.
• The key system has been reset.