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HTC Raphael Service Manual

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REV.
HTC Corporation
Issued Date
2008/7/2
A10
.
Revised Date
2008/12/01
Page
1 of 98
Doc. Title
Raphael Service Manual
Raphael
Service Manual
HTC Proprietary
U
Confidential Treatment Requested
Rev. A10
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
SM-TP001-0704

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Summary of Contents for HTC Raphael

  • Page 1 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 1 of 98 Doc. Title Raphael Service Manual Raphael Service Manual HTC Proprietary Confidential Treatment Requested Rev. A10 HTC Corp. Engineering Mobility HTC CONFIDENTIAL SM-TP001-0704...
  • Page 2 2.3 2. Update cosmetic inspection criteria Update feature sheet: add eMobile SKU 2008/9/1 Budiman_Cheng with 1700MHz UMTS band 1. Add picture and “Return to HTC” column on chapter 9.1 2. Update speaker installation notice on 2008/10/15 Budiman_Cheng chapter 2.3 3.

  • Page 3: Table Of Contents

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 3 of 98 Doc. Title Raphael Service Manual 1. INTRODUCTION ..................................4 1.1 P ............................5 RODUCT EATURES 1.2 P ............................10 RODUCT OVERVIEW 2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................18 2.1 T ..............................18...

  • Page 4: Introduction

    Page 4 of 98 Doc. Title Raphael Service Manual 1. Introduction This manual provides the technical information to support the service activities of this product. This document contains highly confidential information, so any or all of this document should not be revealed to any third party.

  • Page 5: Product Features

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 5 of 98 Doc. Title Raphael Service Manual 1.1 Product Features HTC CONFIDENTIAL SM-TP001-0704...
  • Page 6 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 6 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 7 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 7 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 8 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 8 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 9 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 9 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...

  • Page 10: Product Overview

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 10 of 98 Doc. Title Raphael Service Manual 1.2 Product overview HTC CONFIDENTIAL SM-TP001-0704...
  • Page 11 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 11 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 12 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 12 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 13 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 13 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 14 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 14 of 98 Doc. Title Raphael Service Manual Installing the SIM card Installing the SD card HTC CONFIDENTIAL SM-TP001-0704...
  • Page 15 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 15 of 98 Doc. Title Raphael Service Manual To install / remove the battery HTC CONFIDENTIAL SM-TP001-0704...
  • Page 16 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 16 of 98 Doc. Title Raphael Service Manual Charging the battery HTC CONFIDENTIAL SM-TP001-0704...
  • Page 17 2008/12/01 Page 17 of 98 Doc. Title Raphael Service Manual To perform a soft reset 1. Remove the back cover. 2. Pull out the stylus. 3. Use the stylus to press the RESET button located between the opening of the stylus compartment and USB connector on the back of the device.

  • Page 18: Device Disassembling And Assembling Procedure

    HTC special tools RTT-00006 13 Hand tools 14 Oven for rework purpose HTC special tools RTT-00007 15 Mylar,Assembly jig, for navi and TW,black, Raphael 76H02974-00M Mylar,Assembly jig, for navi and A-cover,black, 76H02973-00M Raphael 17 Navi board keycap assembly jig HTC special tools...

  • Page 19: Disassembling Procedure

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 19 of 98 Doc. Title Raphael Service Manual 2.2 Disassembling procedure 1. P HILLIPS SCREW DRIVER 2. F (P/N: LAT PLASTIC STICK RTT-00006) 3. C LEANING CLOTH 4. P LASTIC TWEEZERS 5.
  • Page 20 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 20 of 98 Doc. Title Raphael Service Manual 1. T AKE OUT THE STYLUS 2. R EMOVE THE BATTERY COVER AS SHOWN 1. T AKE OUT THE BATTERY AS SHOWN 2.
  • Page 21 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 21 of 98 Doc. Title Raphael Service Manual 1. D ISCONNECT SPEAKER CONNECTOR AT THE LOCATION INDICATED 2. R EMOVE THE SOUND COVER BY LIFTING IT UP 1. R EMOVE...
  • Page 22 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 22 of 98 Doc. Title Raphael Service Manual 1. R EMOVE THE MYLAR AT THE LOCATION INDICATED 2. D ISCONNECT THE MAIN M/B. FROM THE 1. R EMOVE THE MYLAR AT THE LOCATION INDICATED 2.
  • Page 23 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 23 of 98 Doc. Title Raphael Service Manual 1. D SIM FPC ISCONNECT THE CONNECTOR 2. D ISCONNECT MAIN CAMERA CONNECTOR 3. I NSERT FLAT PLASTIC SIM FPC STICK BETWEEN THE...
  • Page 24 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 24 of 98 Doc. Title Raphael Service Manual 1. D ISASSEMBLE THE COVER AS SHOWN 2. T AKE OUT THE VOLUME KEY AS SHOWN 1. D ISCONNECT THE MAIN CONNECTOR FROM NAVI KEY ASSEMBLY 2.
  • Page 25 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 25 of 98 Doc. Title Raphael Service Manual POWER BUTTON AKE OUT THE RECIEVER AT THE LOCATION INDICATED 1. T AKE OUT THE MICROPHONE RUBBER LOCATION INDICATED 2. L OOSEN...
  • Page 26 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 26 of 98 Doc. Title Raphael Service Manual UT THE NAVI PRE ASSY INTO AN OVEN ABOUT MINUTES AT DEGREE CELCIUS NSERT THE FLAT PLASTIC STICK BETWEEN THE KEY CAP AND THE AS SHOWN...

  • Page 27: Assembling Procedure

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 27 of 98 Doc. Title Raphael Service Manual 2.3 Assembling procedure 1. R EMOVE THE CONDUCTIVE FABRIC MAIN CAMERA LOCATION INDICATED 2. P ASTE CONDUCTIVE FABRIC (72H02844-0M) MAIN CAMERA LOCATION INDICATED 1.
  • Page 28 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 28 of 98 Doc. Title Raphael Service Manual 1. C ONNECT CONNECTOR TO THE MAIN BOARD 2. P LDI (77H00668-00M) ASTE A THE LOCATION INDICATED ASTE CONDUCTIVE FABRIC (76H02985-00M) LOCATION...
  • Page 29 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 29 of 98 Doc. Title Raphael Service Manual 1. C ONNECT BOARD CONNECTOR TO THE 2. S (76H02770-00M) TICK A MYLAR THE LOCATION INDICATED 1. C ONNECT THE ANTENNA WIRE AT THE LOCATION INDICATED 2.
  • Page 30 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 30 of 98 Doc. Title Raphael Service Manual 1. A SSEMBLE NAVI TIGHTEN SCREWS AT THE LOCATION (P/N: 72H02450-00M). INDICATED : 0.5 ±0.1 ORQUE 2. T IGHTEN SCREWS AT THE LOCATION (P/N: 72H02689-00M).
  • Page 31 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 31 of 98 Doc. Title Raphael Service Manual 1. D ISASSEMBLE THE AVI BOARD RESS KEYCAP WITH KEYCAP JIG AS SHOWN 3. R ASSEMBLY THE NAVI BOARD TO THE BEZEL...
  • Page 32 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 32 of 98 Doc. Title Raphael Service Manual 1. P LACE THE MICROPHONE RUBBER AT THE LOCATION INDICATED 2. S TICK SPONGE AT THE LOCATION (76H02982-00M, INDICATED 76H02983-00M) AND REMOVE THE...
  • Page 33 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 33 of 98 Doc. Title Raphael Service Manual ASTE CONDUCTIVE FABRICS (72H02854-00M & 72H02855-00M) THE LOCATION INDICATED 1. I NSTALL THE VOLUME KEY AT THE LOCATION INDICATED 2. S (72H02816-00M)
  • Page 34 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 34 of 98 Doc. Title Raphael Service Manual 1. S TICK A DAMPER ON PART AT THE LOCATION INDICATED 1. A SSEMBLE THE COVER AS SHOWN 2. I NSERT A DAMPER AT THE LOCATION INDICATED 1.
  • Page 35 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 35 of 98 Doc. Title Raphael Service Manual 1. A QWERTY SSEMBLE KEYBOARD AS SHOWN 2. T IGHTEN SCREWS AT THE LOCATION (P/N:72H02865-00M). INDICATED : 0.8 ±0.1 ORQUE 3. C...
  • Page 36 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 36 of 98 Doc. Title Raphael Service Manual 1. I NSERT THE ANTENNA WIRE AT THE LOCATION INDICATED 2. S (76H02984-00M) TICK A GASKET AT THE LOCATION INDICATED 1. A SSEMBLE THE HOUSING AS SHOWN 2.
  • Page 37 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 37 of 98 Doc. Title Raphael Service Manual 1. P RESS THE HOUSING ARROUND TO FIX THE HOUSING 2. T IGHTEN SCREWS AT THE LOCATION (P/N: 72H02474-00M). INDICATED : 1.0 ±0.1 ORQUE 1.

  • Page 38: Rom Re-Flash Procedure

    2008/7/2 Revised Date 2008/12/01 Page 38 of 98 Doc. Title Raphael Service Manual 3. ROM Re-flash Procedure 3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility) Connect device to PC 1. Setting and allow USB connections in Microsoft ActiveSync. 2. Connect your device and desktop/ or laptop via USB cable.
  • Page 39 2008/7/2 Revised Date 2008/12/01 Page 39 of 98 Doc. Title Raphael Service Manual Check the setting of menu 6. Select the type of USB connection with “ActiveSync” mode in the settings of menu. RUU-1 7. Hold the volume down key then press power button to trigger the boot loader mode.
  • Page 40 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 40 of 98 Doc. Title Raphael Service Manual RUU – 3 12. Current image version confirmation. 13. Click “Update” to proceed RUU-4 14. Double verify the ROM revision which you want to update before re-flash procedure.
  • Page 41 2008/7/2 Revised Date 2008/12/01 Page 41 of 98 Doc. Title Raphael Service Manual RUU – 6 18. You can see the update progress from your PC and in your device. RUU – 7 19. The OS upgrade is finished, click “Finish”...

  • Page 42: Rom Image Upgrade Thru Sd Card

    Issued Date 2008/7/2 Revised Date 2008/12/01 Page 42 of 98 Doc. Title Raphael Service Manual 3.2 ROM Image upgrade thru SD card Download OS Image from SDO 1. Download OS image from SDO. http://htcscm10.htc.com.tw/SDO Un-zip the image file. Format SD card and copy image file to SD card 3.
  • Page 43 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 43 of 98 Doc. Title Raphael Service Manual SD Upgrade - 1 5. Turn the device power off and insert micro SD card. 6. Press and hold Volume down Power button and then release the power button first to enter Boot loader mode.

  • Page 44: Diagnostic Program

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 44 of 98 Doc. Title Raphael Service Manual 4. DIAGNOSTIC PROGRAM 4.1 List of Diagnostic Test Items Mode No Item Description Remark Function Test Auto Auto Regular Tests (Display, B.L, Vibrator, etc…)
  • Page 45 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 45 of 98 Doc. Title Raphael Service Manual Mode No Item Description Remark Bluetooth Test Bluetooth Function Test USB Test USB link test (Microsoft ActiveSync) Camera Test Camera Function Test...
  • Page 46 Page 46 of 98 Doc. Title Raphael Service Manual Test Procedure How to select test item: Using navigation button -"Up" or "Down" to select the test items How to execute the test program: Press “Action” button to start each of test items.
  • Page 47 2008/7/2 Revised Date 2008/12/01 Page 47 of 98 Doc. Title Raphael Service Manual ROM Checksum Test 7. Press Action key to select 8. The Rom Checksum will be displayed on the screen Stylus Detect Test 9. Press Action key to select 10.
  • Page 48 Revised Date 2008/12/01 Page 48 of 98 Doc. Title Raphael Service Manual Display Test (and RED/ GREEN pattern) 13. Press Action key to select Display Test on Function test menu. 14. After the test pattern is show up, please check the pattern if any un-uniform color or chromatist.
  • Page 49 2008/7/2 Revised Date 2008/12/01 Page 49 of 98 Doc. Title Raphael Service Manual LCD Back Light Test Press Action key to select B.L Test on Function test menu. 19. Press Action key to switch the LCD backlight level from Level 1,Level2,...
  • Page 50 2008/7/2 Revised Date 2008/12/01 Page 50 of 98 Doc. Title Raphael Service Manual SD card R/W Test 24. Press Action key to select SD card R/W Test on Function test menu. Key Test Press Action key to select Button Test on Function test menu.
  • Page 51 2008/7/2 Revised Date 2008/12/01 Page 51 of 98 Doc. Title Raphael Service Manual Get Radio Version 28. Press Action key to select Get Radio version on Function test menu. 29. Press Action key to exit and return to Function test menu.
  • Page 52 2008/7/2 Revised Date 2008/12/01 Page 52 of 98 Doc. Title Raphael Service Manual SDRAM Test 33. Press Action key to select Get Radio version on Function test menu. 34. Press Action key to exit and return to Function test menu.
  • Page 53 2008/7/2 Revised Date 2008/12/01 Page 53 of 98 Doc. Title Raphael Service Manual WinCE Test Bluetooth Test - 1 Tap icon Comm Manager on the Today screen and turn on Bluetooth. Tap the icon “Settings” down-right the corner of the screen and select the “Make this device….”...
  • Page 54 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 54 of 98 Doc. Title Raphael Service Manual USB Test Start up the Microsoft® ActiveSync®program in the PC. Select ActiveSync in the setting of menu Insert USB cable and connect unit to desktop/ or laptop.
  • Page 55 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 55 of 98 Doc. Title Raphael Service Manual WLAN Test Tap icon Comm Manager on the Today screen and turn on WLAN. Select the hot-spot/ or access point which searchable and appears on screen.
  • Page 56 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 56 of 98 Doc. Title Raphael Service Manual Download test program from SDO (DOC-00043599) http://htcscm10.htc.com.tw/SDO Un-zip the image file. Copy “mfgtest.dll” “Audio Test.exe” to internal storage. Execute ”Audio Test” program from internal storage.
  • Page 57 2008/7/2 Revised Date 2008/12/01 Page 57 of 98 Doc. Title Raphael Service Manual Connect the headset into the USB port before doing the testing Select the Headset Test then press Play button for testing Audio Test-5 10. Select the Int-Rec Test then press “Record”...
  • Page 58 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 58 of 98 Doc. Title Raphael Service Manual Cap Sensor Test-1 Install CapSensorTest tool to device. Execute the test tool. Cap Sensor Test-2 Gently touch the surface of the keycap. The program will exit automatically once the function is normal.

  • Page 59: Power Measurement Test

    2008/12/01 Page 59 of 98 Doc. Title Raphael Service Manual 5. Power measurement test 5.1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board.
  • Page 60 2008/7/2 Revised Date 2008/12/01 Page 60 of 98 Doc. Title Raphael Service Manual C. types Jig Jig - E (3 pins-Short) Jig-E Equipment set up 1. Connect control box and jig through 3 colors cable with red, black and yellow...
  • Page 61 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 61 of 98 Doc. Title Raphael Service Manual 2. Set up each button by row A~D according to product specification Following is an setting for Diamond Button set up matrix MODEL JIG TYPE...

  • Page 62: Idle Current Test

    2008/7/2 Revised Date 2008/12/01 Page 62 of 98 Doc. Title Raphael Service Manual 2. Press Power button to turn on the Device 3. In “main page”, Check phone status, Click “Turn on Airplane mode” Set the unit to : * Airplane mode * Make sure all RF function is off (phone, BT, Wifi..)

  • Page 63: Battery Rundown Test Procedure

    Issued Date 2008/7/2 Revised Date 2008/12/01 Page 63 of 98 Doc. Title Raphael Service Manual 5.2 Battery rundown test procedure Test Requirement: -Windows 2000/XP -USB Cable -ActiveSync 4.2 above (WINCE 6.0 should use ActiveSync 4.5) -Master Unit -Battery in Warrantee Caution: Please charge your unit to full capacity for battery (until the green light is displayed) before doing the test.
  • Page 64 HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 64 of 98 Doc. Title Raphael Service Manual Battery Rundown-1 VI. Adjust the Backlight brightness into the maximum level on battery power. (Disable auto adjust backlight dim the backlight if the device is...
  • Page 65 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 65 of 98 Doc. Title Raphael Service Manual Battery Rundown-3 VIII. Execute PowerDetect.exe under WinCE Battery Rundown-3 Set the Sleep as 1hour Set the Record as 2Mins HTC CONFIDENTIAL SM-TP001-0704...
  • Page 66 2008/7/2 Revised Date 2008/12/01 Page 66 of 98 Doc. Title Raphael Service Manual Battery Rundown-4 After running 1 hour, the test will be finished. XII. Press the Power Button to turn on the power. XIII. Click ok to quit the program.
  • Page 67 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 67 of 98 Doc. Title Raphael Service Manual Battery Rundown-6 XV. Tag the log file to check the capacity. Caution: If the capacity is under 70%, Please replace a new battery. HTC CONFIDENTIAL...

  • Page 68: Cosmetic Inspection Criteria

    2008/12/01 Page 68 of 98 Doc. Title Raphael Service Manual 6. Cosmetic Inspection Criteria 6.1 Classes definition of inspective area Class A area => The front side of main unit involve all buttons except LCD. Class B area => View of QWERTY keyboard (involve stylus).
  • Page 69 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 69 of 98 Doc. Title Raphael Service Manual CLASS C HTC CONFIDENTIAL SM-TP001-0704...
  • Page 70 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 70 of 98 Doc. Title Raphael Service Manual CLASS D HTC CONFIDENTIAL SM-TP001-0704...

  • Page 71: Display Inspection

    Revised Date 2008/12/01 Page 71 of 98 Doc. Title Raphael Service Manual IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS; PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY. Description D: Diameter / L: Length / W: Width / N: Number of defects/ S: Distance from dot to dot Inspecting distance: 30 ±...

  • Page 72: Main Unit Inspection

    2008/12/01 Page 72 of 98 Doc. Title Raphael Service Manual 6.3 Main unit inspection Cosmetic inspection generic spec : 1. Exposure of substratum is not acceptable for peeling. (Area 4 is included)If not exposure of substratum, please check by SPEC of dot or scratch. (Area 4 is not included) 2.
  • Page 73 Issued Date 2008/7/2 Revised Date 2008/12/01 Page 73 of 98 Doc. Title Raphael Service Manual COSMETIC INSPECTION: Scratch Description A c c e p t c r i t e r i a Exposure of substrate do not accept Class A Scratch : L≦4mm ,W≦0.2mm ,N≦2, S≧10mm...
  • Page 74 HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 74 of 98 Doc. Title Raphael Service Manual Imprint mark Description A c c e p t c r i t e r i a 0.25≦diameter≦0.65mm ,N≦3 Class A 0.65mm<Diameter≦1.00mm,N≦3 Class B...

  • Page 75: Generic Troubleshooting

    2008/12/01 Page 75 of 98 Doc. Title Raphael Service Manual 7. Generic Troubleshooting 1．Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is exhaust and wait few minutes for battery recharging. (2) Check if battery installed well.
  • Page 76 2008/12/01 Page 76 of 98 Doc. Title Raphael Service Manual 4．Unusual Vertical / Horizontal lines or partial display (1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code.
  • Page 77 2008/12/01 Page 77 of 98 Doc. Title Raphael Service Manual 7．PC Connection not possible (1) If test result is NFF, it is possible caused by user connect cradle to computer before ActiveSync is installed. (2) Check whether “Connection Settings” in the MS ActiveSync is properly set.
  • Page 78 Page 78 of 98 Doc. Title Raphael Service Manual 10．Battery Pack does not recharge (1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. Charge should be done no more than 4 hours.
  • Page 79 2008/12/01 Page 79 of 98 Doc. Title Raphael Service Manual 13．Wireless connection (WLAN/BT) not functioning (1) Make sure the wireless environment is OK before connecting to WLAN. (2) Make sure the wireless connection setting has properly set. (3) Make a life connection with Internet or another device.

  • Page 80: Generic Labeling Plan

    HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 80 of 98 Doc. Title Raphael Service Manual 8. Generic Labeling Plan Main unit Agency label_RAPH100 The brand name is shown on bezel HTC P/N: 77H00623-00M Size: 40.3X 38.55mm HTC CONFIDENTIAL...
  • Page 81 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 81 of 98 Doc. Title Raphael Service Manual Water sensitive label HTC P/N: 77H00668-00M Qty: 1 Tamper evident label HTC P/N: 77H00460-01M Qty: 1 HTC CONFIDENTIAL SM-TP001-0704...

  • Page 82: Generic Spare Part List And Photos

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 82 of 98 Doc. Title Raphael Service Manual 9. Generic Spare Part List and Photos 9.1 SPL for Repair HTC CONFIDENTIAL SM-TP001-0704...
  • Page 83 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 83 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 84 2008/7/2 Revised Date 2008/12/01 Page 84 of 98 Doc. Title Raphael Service Manual Picture for SPL 80H Kernel and Accessories (Part no on picture is for Generic version only, please check SPL for detail per customer) 72H02689-00M 72H02474-00M Part No.
  • Page 85 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 85 of 98 Doc. Title Raphael Service Manual Part No. 74H01285-00M Part No. 72H02819-00M EMI Gasket, Gasket Light-sensor-lens- Description Description between MB and C assy parts Q'ty Q'ty G118 Repair Code...
  • Page 86 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 86 of 98 Doc. Title Raphael Service Manual 72H02703-00M 51H10078-02M Part No. Part No. Conductive Fabric, IO-Board Description Description Co-axial cable Q'ty Q'ty Repair Code Repair Code M201.2 Refurbishment Refurbishment...
  • Page 87 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 87 of 98 Doc. Title Raphael Service Manual 74H01152-00M 74H01130-00M Part No. Part No. Stylus B Cover Description Description Q'ty Q'ty G102 C102.8 Repair Code Repair Code Refurbishment Refurbishment Return to HTC Return to HTC Part No.
  • Page 88 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 88 of 98 Doc. Title Raphael Service Manual Part No. 71H02305-00M Part No. 71H02307-00M Description Volume Key Description Power Key Q'ty Q'ty Repair Code C106 Repair Code C106 Refurbishment Refurbishment...
  • Page 89 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 89 of 98 Doc. Title Raphael Service Manual 76H03122-00M 76H02823-00M Part No. Part No. ME Gasket, gasket Tape, For LCD Description Description for GPS grounding gasket. on navi-board Q'ty Q'ty...

  • Page 90: Board Level 2.5 Repairs

    Revised Date 2008/12/01 Page 90 of 98 Doc. Title Raphael Service Manual 9.2 Board Level 2.5 Repairs Basic Repair Instructions for Component Replacement: Step 1 Place the solder-proof tape to cover the surrounding area of the components which being replaced.
  • Page 91 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 91 of 98 Doc. Title Raphael Service Manual MAIN BOARD (51H40450-XXM) TOP SIDE PACON1 Description Location Remark Connector Device,60mohm,SUYIN,060062MB003GX01ZL, Battery 75H00776-00M PACON1 3P,2.75Pitch,2A,12V connector HTC CONFIDENTIAL SM-TP001-0704...
  • Page 92 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 92 of 98 Doc. Title Raphael Service Manual BOTTOM SIDE PAC7 Description Location Remark Gold Cap,0.02F,300ohm,SEIKO,XH311HGII45E, 16H00019-00M PAC7 Gold Cap 60/-20degC,+/-30%,3.3V,5.8*3.8*1.45mm HTC CONFIDENTIAL SM-TP001-0704...

  • Page 93: Fru M/Badditional Parts Location

    REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 93 of 98 Doc. Title Raphael Service Manual 9.3 FRU M/B additional parts location 76H03122-00M 76H02625-00M 72H02843-00M 76H02377-00M Description 76H02625-00M Mylar,Main PCB 72H02843-00M EMI Gasket,MPCB for Main Camera 76H03122-00M ME Gasket,gasket for GPS grounding...
  • Page 94 REV. HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 94 of 98 Doc. Title Raphael Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 95 2008/7/2 Revised Date 2008/12/01 Page 95 of 98 Doc. Title Raphael Service Manual 10. RF Antenna Specification Raphael WCDMA Antenna Test Specification Uplink / Downlink 1st Downlink Item Test Name TX Level note UA RF CN cell power Camp@ W-CDMA...

  • Page 96: Sm-Tp001

    3 8762 / 9237 7 TX Power 3 8787 / 9262 >= 18 dbm 8 TX Power 3 8812 / 9287 Raphael WCDMA Antenna Test Specification Uplink / Downlink 1st Downlink Item Test Name TX Level note UA RF CN...
  • Page 97 3 4132 / 4357 7 TX Power 3 4175 / 4400 >= 18 dbm 8 TX Power 3 4233 / 4458 Raphael WCDMA Antenna Test Specification Uplink / Downlink 1st Downlink Item Test Name TX Level note UA RF CN...
  • Page 98 HTC Corporation Issued Date 2008/7/2 Revised Date 2008/12/01 Page 98 of 98 Doc. Title Raphael Service Manual 3 Fast Bit Error Rate -104 4 Fast Bit Error Rate -104 <= 2 % 5 Fast Bit Error Rate -104 PCS 1900 Transmitter Test...

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