What You Should Know Before You Call; What You Should Have Handy - Sprint QCP-196 User Manual

2. Another option is to call Sprint PCS Customer Care from any
phone other than your new Sprint PCS Phone.
Call us toll-free at 1-888-715-4588. (In Southern California,
call 1-888-PCS-6699.)

What you should know before you call.

The call may take up to 30 minutes.
A credit check will be run.
Your Sprint PCS Phone will be ready for use about an hour
after this call is finished.

What you should have handy.

Your new Sprint PCS Phone
The original packaging for your new phone
Your billing address
Your Social Security number or tax ID number
Your driver's license number
Pen and paper to write down your new
Sprint PCS Phone Number
During this call, a Sprint PCS Customer Advocate will collect your
information, as well as help you select your Sprint PCS Service Plan.
Once you've made all your selections, the advocate will guide you
through the activation process.
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