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Operating Instructions
Premium Design Phone with Touchscreen
KX-PRX120
Model No.
Thank you for purchasing a Panasonic product.
Please read this document and save it for future reference.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
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Table of Contents
Related Manuals for Panasonic KX-PRX120
Summary of Contents for Panasonic KX-PRX120
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Page 1: Operating Instructions
KX-PRX120 Model No. Thank you for purchasing a Panasonic product. Please read this document and save it for future reference. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg... -
Page 2: Table Of Contents
Customer services ........67 Managing contacts ........29 Warranty (For United States and Puerto Speed dialing ..........29 Rico) ............68 Answering System Features Index (KX-PRX120 only) Index............70 Message recording features .......30 Answering system ........30 Turning the answering system on and off ...............30 Greeting messages ........30 Playing your messages ......31... -
Page 3: Introduction
KX-TGA405 Key detector KX-TGA20 Contact Panasonic or the authorized sales department listed on the back cover for the headset available in your area. By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: http://www.panasonic.com/RangeExtender... - Page 4 Expanding your phone system Handset (optional): KX-PRXA10 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. For assistance, please visit http://www.panasonic.com/help...
- Page 5 R Google, Android, Google Play and other marks are trademarks of Google Inc. ® R The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. ® R Wi-Fi is a registered mark of the Wi-Fi Alliance.
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Page 6: Important Information
R Do not place or use this product near inadequately shielded. For more automatically controlled devices such as information, consult the manufacturer of automatic doors and fire alarms. Radio your vehicle or its equipment. waves emitted from this product may cause For assistance, please visit http://www.panasonic.com/help... - Page 7 R Turn off this product when in health care shock. facilities in accordance with any regulations R Keep the battery out of the reach of posted in the area. Hospitals or health care children. R Keep the battery clean and dry. For assistance, please visit http://www.panasonic.com/help...
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Page 8: Important Safety Instructions
Base unit location/avoiding noise R Remove the battery from the product if the product will not be used for a prolonged The base unit and other compatible Panasonic period of time. units use radio waves to communicate with each other. -
Page 9: Other Information
This is a legal agreement between you and Panasonic System Networks Co., Ltd. Notice on disposal (“Panasonic”) with respect to the software installed in and/or delivered by the Panasonic Disposal may be regulated in your community Premium Design Phone with Touchscreen. due to environmental considerations. For... -
Page 10: Open Source Software Notice
R Wi-Fi: 25 mW (peak transmission power) Handset operating system Panasonic System Networks Co., Ltd. R Android™ 4.0, Ice Cream Sandwich (“Panasonic”) shall not be liable for loss of Hardware data or other incidental or consequential For assistance, please visit http://www.panasonic.com/help... - Page 11 R Standby: approx. 0.1 W R Maximum: approx. 4.0 W Operating conditions R 0 °C–40 °C (32 °F–104 °F), 20 %–80 % relative air humidity (dry) Charging conditions R 5 °C–40 °C (41 °F–104 °F) For assistance, please visit http://www.panasonic.com/help...
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Page 12: Getting Started
(RJ11C) until you hear a click. E DSL/ADSL service users only: Connect your DSL/ADSL filter (not supplied). Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Use only the supplied telephone line cord. Preparing the charger A Insert the AC adaptor plug to the unit until you hear a click. -
Page 13: Preparing The Handset
Insert the microSD card with the gold-colored contacts facing down, close the microSD cover (A), and then gently slide the cover toward the opposite side of the handset (B). Insert the battery (A) and lower it into the handset (B). For assistance, please visit http://www.panasonic.com/help... -
Page 14: Charging The Handset
When the screen is turned on, the battery icon in the upper-right corner of the screen indicates the battery power as described below. ® ® ® Very low Fully charged Note: R When the handset is charging, is displayed inside the battery power icon. For assistance, please visit http://www.panasonic.com/help... -
Page 15: Information About Power And Charging
Panasonic T-adaptor (page 3). Battery use and replacement R Use only the supplied battery. For replacement, use only the Panasonic rechargeable battery noted on page 3. R The battery might swell when its life is close to an end. This is dependent on the usage conditions and is not a problem. -
Page 16: Getting To Know Your Phone System
G Front camera H Receiver (menu) button J Home button (back) button L Microphone M Speaker N Charge contacts Home button You can display the home screen at any time by pressing the home button. For assistance, please visit http://www.panasonic.com/help... -
Page 17: Turning The Handset On And Off
When the default lock screen is displayed, you can unlock the screen by dragging the lock icon toward the unlock icon or toward the icon of the desired action. For assistance, please visit http://www.panasonic.com/help... -
Page 18: Setup Wizard
R If the desired Wi-Fi network is not displayed, you may need to enter the network name (also called the “SSID”) manually. See page 44 for more information. Enter the password if you are connecting to a secure Wi-Fi network. Tap [Connect]. For assistance, please visit http://www.panasonic.com/help... -
Page 19: Home Screen
Drag the item and drop it on the home screen. Erasing an item from the home screen Tap and hold the item. Drag the item and drop it on [Remove] at the top of the screen. For assistance, please visit http://www.panasonic.com/help... -
Page 20: Status And Notifications
See page 58 for a list of the settings available in the control panel. Landline app The [Landline] app is displayed by default on the handset’s home screen, and allows you to access commonly used features of your phone system. For assistance, please visit http://www.panasonic.com/help... - Page 21 Allows you to make intercom calls Allows you to change certain features of your phone system Allows you to use the phone system’s answering system (KX-PRX120 only) Allows you to access the base unit’s call log Allows you to use the base unit’s key detector feature Starting the [Landline] app Tap [Landline] in the home screen or app list.
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Page 22: Phone Features
Google account (see page 44). Tap [Phone] in the home screen or app list. Select the tab at the top of the screen. Tap the desired contact. When finished, tap to end the call. For assistance, please visit http://www.panasonic.com/help... -
Page 23: Using Other Features During A Call
Tap [FLASH] to use call waiting and answer a second call or switch between calls (page 25). You can change the flash time if necessary (page 42). Temporary tone dialing (for rotary/pulse phone service users) Press to switch to tone dialing mode and then dial the numbers as desired. For assistance, please visit http://www.panasonic.com/help... -
Page 24: Answering Calls
Selects the [Silent] audio profile. The ringer is turned off. Selects the [General] audio profile. Your customized ringtone and audio settings are used (page 39). Note: R For details about ringtones and audio settings, see page 39. For assistance, please visit http://www.panasonic.com/help... -
Page 25: Using The Call Logs
Select the type of calls you want to view by tapping the desired tab. next to the phone number or person you want to call. When finished, tap to end the call. For assistance, please visit http://www.panasonic.com/help... - Page 26 When finished, tap to end the call. Erasing the base unit call log Tap [Landline] in the home screen or app list. Tap [Call log list]. R The handset connects to the base unit. For assistance, please visit http://www.panasonic.com/help...
- Page 27 Make sure this feature is turned on, and then edit and call back a phone number in the base unit call log that contains the desired area code (page 27). Note: R Phone numbers from the 4 most recently edited area codes are automatically edited. For assistance, please visit http://www.panasonic.com/help...
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Page 28: Phonebook Features
R If [Set up my profile] is not displayed, tap the content displayed under [ME], and then ® [Edit]. Enter the information as needed. Tap [DONE]. Calling contacts Searching for a contact Tap [People] in the home screen or app list. For assistance, please visit http://www.panasonic.com/help... -
Page 29: Managing Contacts
[Phone] app. Tap [Phone] in the home screen or app list. ® [Speed dial]. Select an unused speed dial location. ® [Remove]. R To erase a speed dial assignment, tap Select the desired contact. For assistance, please visit http://www.panasonic.com/help... -
Page 30: Answering System Features (Kx-Prx120 Only)
Answering System Features (KX-PRX120 only) Message recording features The following features can record your missed calls for you. – The base unit’s answering system (KX-PRX120 only; described in this section) – Your phone service provider’s voicemail service (page 45) Answering system The base unit’s answering system can answer calls after a certain number of rings. -
Page 31: Playing Your Messages
Answering System Features (KX-PRX120 only) Tap [Answering system]. R The handset connects to the base unit. Tap [Greeting] ® [Record greeting]. Tap [OK] and speak your message after the beep. to stop recording and save your new greeting message. R Your new greeting message is played back for confirmation. -
Page 32: Erasing Messages
Answering System Features (KX-PRX120 only) Using message playback controls The following controls are available when playing messages. Tap to stop playback. Tap to skip to the previous message (if tapped within the first 5 seconds of playback) or to repeat the current message from the beginning. -
Page 33: Remote Operation Features
Answering System Features (KX-PRX120 only) Remote operation features While away from home, you can use a touch-tone phone to access the base unit and listen to answering system messages or change answering system settings. The base unit’s voice guidance prompts you to press certain dial keys to perform different operations. - Page 34 Answering System Features (KX-PRX120 only) Tap [Answering system]. R The handset connects to the base unit. Turn on the [New message alert] switch. Tap [Notification to] ® [(No entry)]. To select a person and phone number from your contacts: → Tap [Phonebook] and then select the desired contact and phone number.
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Page 35: Remote Operation
Answering System Features (KX-PRX120 only) Answering a new message notification call When the base unit calls the outside phone number you specified, answer the call and enter the remote code if prompted to do so. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). -
Page 36: Answering System Settings
Answering System Features (KX-PRX120 only) Operation Erase currently playing message Erase all messages End remote operation and end call If pressed within the first 5 seconds of playback, the previous message is played. For English voice guidance only For Spanish voice guidance only Turning on the answering system remotely Dial your phone number from a touch-tone phone. -
Page 37: Recording Time
Answering System Features (KX-PRX120 only) For voicemail service subscribers To receive voicemail and use the answering system properly, please note the following: R To use your phone service provider’s voicemail service (page 45) rather than the unit’s answering system, turn off the answering system (page 30). - Page 38 Answering System Features (KX-PRX120 only) Tap [Answering system]. R The handset connects to the base unit. Tap [Settings] ® [Call screening]. Select the desired setting. For assistance, please visit http://www.panasonic.com/help...
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Page 39: Other Features And Settings
Select the new audio profile and then change the settings as desired. When finished, tap the home button. Resetting audio profile settings ® [System settings] ® [Audio profiles] ® ® [OK]. From the home screen, tap For assistance, please visit http://www.panasonic.com/help... -
Page 40: Silent Mode
Caller ID and can confirm that the phone number is not stored in the blocked caller list. Adding a phone number manually You can store 100 phone numbers. For assistance, please visit http://www.panasonic.com/help... -
Page 41: Blocking Anonymous Calls
Tap [Landline] in the home screen or app list. Tap [Landline settings] ® [Caller blocked]. R The handset connects to the base unit. Turn the [First ring] checkbox on or off. For assistance, please visit http://www.panasonic.com/help... -
Page 42: Phone Number Conversion Codes
[A] if the telephone line condition is not good. Tap [Landline] in the home screen or app list. Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit. Tap [Set line mode]. Select the desired setting. For assistance, please visit http://www.panasonic.com/help... -
Page 43: Tone/Pulse Setting
Make sure that [Automatic date & time] is set to [Off]. To set the date: → Tap [Set date], select the desired date, and then tap [Set]. To set the time: → Tap [Set time], select the desired time, and then tap [Set]. For assistance, please visit http://www.panasonic.com/help... -
Page 44: Wi-Fi Settings
Caller ID support The base unit is Caller ID compatible. Caller ID is a service provided by your phone service provider which may require a subscription. Contact your phone service provider for details and availability. For assistance, please visit http://www.panasonic.com/help... -
Page 45: Voicemail
Important: R Make sure you read the information for voicemail service subscribers on page 37. R KX-PRX120 only: To use your phone service provider’s voicemail service rather than the unit’s answering system, turn off the answering system (page 30). Setting the voicemail access number Tap [Landline] in the home screen or app list. -
Page 46: Listening To Voicemail
Tap [Phone] in the home screen or app list. Select the tab at the top of the screen. Tap and hold 1. Operate your service provider’s voicemail service. R Contact your service provider for details. For assistance, please visit http://www.panasonic.com/help... -
Page 47: Expanding Your Phone System
Tap [Landline] in the home screen or app list. Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit. Tap [Registration] ® [Cancel registration]. Select the desired handset and then tap [OK]. For assistance, please visit http://www.panasonic.com/help... -
Page 48: Intercom Features
While another handset user is talking on a call, tap [Phone] in the home screen or app list. Select the tab at the top of the screen. at the bottom of the screen. For assistance, please visit http://www.panasonic.com/help... -
Page 49: Using Key Detectors
With the tab pushed to the right (A), pull out the battery holder (B). Insert the battery with the positive terminal ( ) facing up (C), then close the battery holder (D). R Confirm that the battery’s terminals ( ) are facing the correct directions. For assistance, please visit http://www.panasonic.com/help... - Page 50 R While searching for the key detector, the handset beeps and displays the key detector’s signal strength (1–5) and level (1–100). The key detector beeps in response. R Searching stops automatically after 3 minutes. To continue searching for the key detector, repeat step 3. To stop searching, tap For assistance, please visit http://www.panasonic.com/help...
- Page 51 R If the battery is dead, the key detector does not beep and [Battery dead] is displayed. R [Battery dead] may be displayed if there is radio interference or if the key detector is out of range of the handset. For assistance, please visit http://www.panasonic.com/help...
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Page 52: Other Information
[Schedule power on/off] Allows you to set the handset to turn on and off and scheduled times. [Accessibility] Contains settings that can make the phone easier to interact with. For assistance, please visit http://www.panasonic.com/help... - Page 53 Other Information Settings category Description [Developer options] Contains advanced settings that are not required for typical use. [About phone] Allows you to confirm general phone information such as battery level, network status, and installed software versions. For assistance, please visit http://www.panasonic.com/help...
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Page 54: Included Apps
Music player app. Also allows you to access the Google Play Music service. (Service availability varies by region.) Skype Instant messaging app that also supports audio and video chats using the handset’s microphone and front camera. For assistance, please visit http://www.panasonic.com/help... - Page 55 Other Information Panasonic TV Remote 2 TV control app for operating, configuring, sharing content with a compatible Panasonic VIERA TV. Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet. For assistance, please visit http://www.panasonic.com/help...
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Page 56: Status Icons
Battery is charging Speakerphone is on Microphone is muted [Silent] audio profile is selected Silent mode is on Call sharing is off Answering system is on Answering system is set to “greeting only” mode KX-PRX120 only For assistance, please visit http://www.panasonic.com/help... -
Page 57: Notification Icons
Error message Call in progress Missed call Call is on hold Intercom call being received Uploading data Downloading data More notifications available GPS is activated New voicemail received New answering system messages recorded KX-PRX120 only For assistance, please visit http://www.panasonic.com/help... -
Page 58: Control Panel Settings
Turns the handset’s DECT connection to the base unit on and off. Turns the handset’s Bluetooth feature on and off. Turns the handset’s GPS feature on and off. Selects the [General] audio profile. Selects the [Silent] audio profile. Selects the [Outdoor] audio profile. For assistance, please visit http://www.panasonic.com/help... -
Page 59: Troubleshooting
R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider. For assistance, please visit http://www.panasonic.com/help... -
Page 60: Battery Charge
R The tone/pulse setting may be set incorrectly. Change the setting (page 43). R In the control panel (page 20), make sure the handset’s airplane mode feature is turned off, and that the handset’s DECT connection to the base unit is turned on. For assistance, please visit http://www.panasonic.com/help... -
Page 61: Caller Id
R The phone number you dialed might have been edited number edited in the call incorrectly (for example, the long distance “1” or the area code log. is missing). Edit the phone number with another pattern (page 27). For assistance, please visit http://www.panasonic.com/help... -
Page 62: Liquid Damage
AC adaptor, insert the microSD card and battery into the handset, and charge the battery fully before use. If the exposed unit does not work properly, contact your place of purchase or nearest Panasonic service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. -
Page 63: Updating The Software
Using the handset, go to the home screen and then tap phone] ® [Software update]. Follow the on-screen instructions. R The software update file is automatically erased from the microSD card after the update is complete. For assistance, please visit http://www.panasonic.com/help... -
Page 64: Wall Mounting
Other Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Screws (Not supplied) 55 mm inches) For assistance, please visit http://www.panasonic.com/help... -
Page 65: Fcc And Other Information
(if But if advance notice isn't practical, the applicable) when using this phone. Consult telephone company will notify the customer with your audiologist or Hearing Aid as soon as possible. Also, you will be For assistance, please visit http://www.panasonic.com/help... - Page 66 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is For assistance, please visit http://www.panasonic.com/help...
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Page 67: Appendix
For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 68: Warranty (For United States And Puerto Rico)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or... - Page 69 L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
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Page 70: Index
Index Handset Adding: 47 Index Charging: 14 Deregistering: 47 AC adaptor: 12 Name: 47 Accessories: 3, 4 Registering: 47 Adding handsets: 47 Ringtones: 39 Answering system: 30 Headset: 3 Call screening: 37 Hold: 23 Erasing messages: 32 Home screen: 19 Greeting message: 30 Icons: 54, 56, 57 New message notification: 33... - Page 71 Notes...
- Page 72 3 Reinsert the battery and restart the handset. 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available. Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic System Networks Co., Ltd. 2013 PNQP1055ZA CC1213YK3014...