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Panasonic KX-PRS120E Operating Instructions Manual

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Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
PNQX6032YA_0529_ver110.pdf

Operating Instructions

Model No.
1
Premium Design Phone
KX-PRS120E
2013/05/29
12:39:38

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Summary of Contents for Panasonic KX-PRS120E

  • Page 1: Operating Instructions

    KX-PRS120E Model No. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...

  • Page 2: Table Of Contents

    Table of Contents Introduction Other settings ..........38 Accessory information ........3 Answering System General information ........4 Answering system ........40 Important Information Turning the answering system on/ off ...............40 For your safety ..........6 Greeting message ........40 Important safety instructions ......7 Listening to messages .......41 For best performance ........7 Advanced new message alerting Other information .........8...

  • Page 3: Introduction

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.

  • Page 4: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 5 Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Helpline Tel.

  • Page 6: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.

  • Page 7: Important Safety Instructions

    R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin.

  • Page 8: Other Information

    Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided.
  • Page 9 Important Information DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx.

  • Page 10: Getting Started Setting Up

    A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Follow the directions on the display to set R Use only the supplied Panasonic AC up the unit. adaptor PNLV226E. R Use only the supplied telephone line cord.

  • Page 11: Controls

    We recommend connecting a corded-type telephone (without AC adaptor) to the same Handset telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation R Use the supplied rechargeable batteries.

  • Page 12: Display Icons

    Getting Started Microphone Charge contacts Display icons n Control type Soft keys Handset display items By pressing a soft key, you can select the feature shown directly above it on the Item Meaning display. Range status: The more bars Navigator key visible, the closer the handset Navigator keys functions as follows.

  • Page 13: Turning The Power On/Off

    Getting Started Item Meaning MbN: Select your desired language. a MOKN Night mode is on. (page 28) Blocked call (page 28) New SMS message received. (page 37) Date and time New voice mail message received. (page 48) MMenuN (right soft key) #101 Baby monitor is activated.
  • Page 14 Getting Started You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is “Normal”. – When the one touch eco mode is on: “Low” is temporarily displayed and is shown on the handset display instead of –...

  • Page 15: Making/Answering Calls

    Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 19). Making calls Example: If you need to dial the line access number “0” when making outside calls with a Lift the handset and dial the phone PBX: number.

  • Page 16: Call Share

    Making/Answering Calls R This feature is not available using the To return to the call, press M speakerphone. Recall/flash Handset equalizer MR/ECON allows you to use the special This feature clarifies the voice of the person features of your host PBX such as transferring you are talking to, producing a more an extension call, or accessing optional natural-sounding voice that is easier to hear...

  • Page 17: Intercom

    Making/Answering Calls Note: answer the call, press M N, then press R To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 25). Making an intercom call MMenuN (right soft key) a MIntercomN Transferring calls, conference MbN: Select the desired unit.

  • Page 18: Phonebook

    Phonebook Storing caller information to the Phonebook phonebook You can add 300 names (16 characters max.) and phone numbers (24 digits max.) to the MbN: Select the desired entry. a MDetailN phonebook, and assign each phonebook entry a MMenuN to the desired category. MbN: “Save CID”...

  • Page 19: Speed Dial

    Phonebook Press the dial key (0 to 9, or #) MbN: “Erase All” a MOKN which contains the character you are MbN: “Yes” a MOKN searching for (page 48). MbN: Scroll through the phonebook if MbN: “Yes” a MOKN a M necessary.

  • Page 20: Editing An Entry

    Phonebook n From the phonebook: Press and hold the desired speed dial key (1 to 9). a MAddN MbN: “Phonebook” a MOKN MbN: Select the desired entry. a MOKN MbN: Select the desired phone number. MOKN a M Note: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key.

  • Page 21: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMenuN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Alert <Off> #338 SMS/Calling – On/Off Calling – Notification SMS/Calling – SMS Setting – Message – Notification SMS/Calling – Call Setting – Remote Code 1: Activate 0: <Inactivate> Handset Beep 1: On 0: <Off> #339 Settings 2-9: 2-9 Rings...
  • Page 23 Programming Main menu: “Intercom” Operation Code Paging the desired unit. #274 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm 1-5: Alarm1-5 1: Once #720 2: Daily 3: Weekly 0: <Off> *1, *3 –...
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add new device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add new device (for Finder2) #6564 Finder4 – 3:Add new device Register – #6571 –...
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code – 1: <On> 0: Off #165 – Keytones – – #256 Call Restrict – 1: On 0: <Off> #200 Auto Talk Line Setup *1, *14 0: 900 msec. #121 Recall/Flash 1: 700 msec. 2: 600 msec.
  • Page 26 Programming Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery Check – – Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume – 0-6: Off-6 <6> #160 – – <Ringtone 1> #161 –...

  • Page 27: Alarm

    Programming – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. *13 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *14 The recall/flash time depends on your telephone exchange or host PBX.

  • Page 28: Incoming Call Barring

    Programming Important: R To cancel a selected category, press the same dial key again. “ ” R Make sure the unit’s date and time setting disappears. is correct (page 13). R If you have set the alarm, the alarm sounds MOKN a M even if the night mode is turned on.

  • Page 29: Baby Monitor

    Programming Viewing/editing/erasing bar call Setting the baby monitor numbers Perform the setting operation with the handset to be monitored (for example, the handset MMenuN (right soft key) #217 placed in a baby’s room). MbN: Select the desired entry. R To exit, press M To monitor with a handset To edit a number: The internal baby monitor feature is only...
  • Page 30 Programming MbN: Select “External” to monitor Baby monitor sensitivity from an outside line. a MEditN a You can adjust the sensitivity of the baby MAddN monitor. Increase or decrease the sensitivity to MbN: “Manual” a MOKN adjust the sound level needed to trigger the baby monitor feature.

  • Page 31: Other Programming

    Programming Enter the phone number or area code to Other programming be restricted (8 digits max.). a MOKN a Changing the handset name Changing the base unit PIN Each handset can be given a customised name (“Bob”, “Kitchen”, etc.). This is useful Important: when you make intercom calls between R If you change the PIN (Personal...

  • Page 32: Registering A Unit

    Programming R We recommend selecting a different MListN a MMenuN ringer tone from the one used for MbN: “Erase All” a MOKN outside calls. MbN: “Yes” a MOKN MbN: “Yes” a MOKN a M Note: R To stop the alarm, press MStopN or place the handset on the base unit or charger.
  • Page 33 Handset: unit by using a DECT repeater. Please use MOKN a Wait until “Base PIN” is only the Panasonic DECT repeater noted on displayed. a Enter the base unit PIN page 3. Contact your Panasonic dealer for (default: “0000”). a MOKN details.

  • Page 34: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Talking Caller ID Caller ID features, you must subscribe to a This feature lets you know who is calling by Caller ID service.
  • Page 35 Caller ID Service Press MCN to search from the most recent call, or press MDN to search from the oldest call. R You can see the detailed information about the caller by pressing MDetailN when in multiple display mode. To call back, press M To exit, press M Note: R If the entry has already been viewed or...

  • Page 36: Sms (Short Message Service)

    SMS (Short Message Service) Storing SMS message centre Setting up SMS numbers SMS allows you to send and receive text SMS message centre numbers must be messages. stored in order to send and receive SMS Important: messages. The message centre numbers (used for SMS R To use SMS features, you must: services provided by BT Text) are –...

  • Page 37: Receiving A Message

    SMS (Short Message Service) To access the public mailbox: Editing/sending a saved message MbN: “Public” a MOKN To access a private mailbox: MMenuN (right soft key) a a MOKN MbN: Select the desired mailbox. a MOKN To access the public mailbox: a Enter its password.

  • Page 38: Other Settings

    SMS (Short Message Service) n Storing the sender’s number in the Reading a received message phonebook: MMenuN a MbN: “Add Phonebook” MMenuN (right soft key) a a MOKN n Editing the sender’s number and calling To access the public mailbox: back: MbN: “Public”...
  • Page 39 SMS (Short Message Service) Edit the mailbox name (5 characters max.; page 48). a MOKN R To erase the mailbox, press and hold MCN. a MOKN a MbN: “Yes” a MOKN Enter a 4-digit password for the mailbox. a MOKN 2 times a M Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits...

  • Page 40: Answering System

    Answering System Note: Answering system R When the answering system is turned on, is displayed next to the battery icon. The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also record phone conversations (page 16).

  • Page 41: Listening To Messages

    Answering System Operation MOKN a M MDN or MCN Adjust the receiver or speaker volume (during playback) Playing back the greeting 1 or MFN Repeat message message (during playback) MMenuN (right soft key) #303 2 or MEN Skip message (during playback) Enter the “Settings”...

  • Page 42: Advanced New Message Alerting Features

    Answering System R At the beginning of the message, the unit MbN: Select the desired setting. a MOKN plays the message at normal speed. Fast-forwarding the message New message alert by an SMS Press and hold MEN until the unit plays the message or a call desired part of the message.
  • Page 43 Answering System “SMS” Enter the desired number (20 digits SMS setting is turned on. max.). a MOKN 2 times a M R If a phone number for SMS Note: message is not stored, press MAddN. R If “SMS On/Off” is turned off when new Continue from step 4, “Storing a message alert is set to “SMS”, new phone number to which the unit...
  • Page 44 Answering System MOKN a M MbN: “Yes” a MOKN a M R The new message alert setting is turned off. Storing a phone number to which the unit makes an alert call Activating/inactivating the remote n From the phonebook: access code to play messages MMenuN (right soft key) #338 If you activate this feature, you must enter the MbN: “Call Setting”...

  • Page 45: Remote Operation

    Answering System Voice guidance Remote operation During remote operation, the unit’s voice Using a touch-tone phone, you can call your guidance starts and prompts you to press 1 phone number from outside and access the to perform a specific operation, or press 2 to unit to listen to messages or change listen to more available operations.

  • Page 46: Answering System Settings

    Answering System MMenuN (right soft key) #211 Turning on the answering system MbN: Select the desired setting. a MOKN remotely Dial your phone number from a touch-tone phone. For voice mail service subscribers Let the phone ring 20 times. To receive voice mail and use answering R A long beep is heard.
  • Page 47 Answering System Select “Greeting Only” in step 2 on “Caller’s recording time”, page 46. Note: R When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.

  • Page 48: Useful Information

    Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 49 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( ) (Not available for SMS) Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 PNQX6032YA_0529_ver110.pdf 2013/05/29 12:39:49...

  • Page 50: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( ) (Not available for SMS) Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again.

  • Page 51: Troubleshooting

    Useful Information Display message Cause/solution R A wrong type of battery such as Alkaline or Manganese was rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on battery. page 3, 7. You must first R You must subscribe to a Caller ID service. Once you receive subscribe caller information after subscribing to a Caller ID service, this to Caller ID.

  • Page 52: Battery Recharge

    Useful Information Problem Cause/solution The handset beeps. R New messages have been recorded. Listen to the new messages (page 41). The handset display R Demonstration mode is activated. Please connect the begins operating telephone line cord to the telephone line jack (page 10). automatically.
  • Page 53 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is displayed. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 32).
  • Page 54 Useful Information Problem Cause/solution Caller information is not R To use the Talking Caller ID feature, store the name and announced. phone number in the phonebook (page 18). R The handset ringer volume is turned off. Adjust it (page 15, 23). R The Talking Caller ID feature is turned off.

  • Page 55: Liquid Damage

    Useful Information Problem Cause/solution I cannot operate the R The remote access code is not set. Set the remote access answering system code (page 45). remotely. R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 45).

  • Page 56: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.

  • Page 57: Index

    Index Eco mode: 13 Equalizer: 16 Index Error messages: 50 First ring: 23 Additional base units: 32 Handset Additional handsets: 32 Deregistration: 33 Alarm: 27 Name: 31 Answering calls: 15 Registration: 32 Answering system: 40 Hold: 15 Call screening: 46 Erasing messages: 41, 42, 45 Incoming call barring: 28 Greeting message: 40...
  • Page 58 Notes PNQX6032YA_0529_ver110.pdf 2013/05/29 12:39:50...
  • Page 59 Notes PNQX6032YA_0529_ver110.pdf 2013/05/29 12:39:50...
  • Page 60 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

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