IBM BladeCenter S SAS RAID Controller Module Installation And User Manual
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IBM BladeCenter S SAS RAID Controller Module Installation And User Manual

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IBM SAS RAID Controller Module
Installation and User's Guide
IBM BladeCenter S SAS RAID Controller Module

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  • Page 1 IBM SAS RAID Controller Module Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 3 IBM SAS RAID Controller Module Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 4 Before using this information and the product it supports, read the information in the “Notices” on page 191 section. Fourteenth Edition (July 2013) © Copyright IBM Corporation 2008, 2013. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: Table Of Contents

    Module....19 locate . . 68 Installation and setup . . 19 list features . 71 The IBM BladeCenter Start Now Advisor method . 21 mountpolicy . . 71 The Advanced Management Module method . . 21 mountstate .
  • Page 6 Replacing a single controller in a dual controller People's Republic of China Class A electronic configuration using the CLI . 164 emission statement . 198 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 7 Taiwan Class A compliance statement . . 199 Index ....201 Contents...
  • Page 8 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 9: Tables

    Tables Interfaces and functions . Tape devices supported by the IBM Important notes BladeCenter S SAS RAID Controller Module . 95 Features . Light path diagnostics LED details . . 98 Battery Backup Unit part number . . 13 Alert types generated by the RAID Controller 106 RAID levels and characteristics .
  • Page 10 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 11: Chapter 1. Introduction

    IBM Storage Configuration Manager (SCM) The IBM Storage Configuration Manager is a web-based system management application that you can use to update firmware on the IBM BladeCenter S SAS RAID Controller Module, DSM, and DDM, as well as manage and configure ®...

  • Page 12: Product Description And Package Contents

    IBM BladeCenter S SAS RAID Controller Module. This guide is updated periodically, so check this location for the latest copy: https://www.ibm.com/ systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5073016 &brandind=5000020. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 13: System Requirements

    The IBM BladeCenter S SAS RAID Controller Module functions only within the IBM BladeCenter S chassis. The following are also required: v One or two IBM BladeCenter S SAS RAID Controller Modules. If you install two SAS RAID Modules, you must install them in I/O module bay 3 and I/O module bay 4.

  • Page 14: Workflow Notes

    1 and bay 2 of the media tray. You can obtain up-to-date information about the SAS RAID Modules and other IBM products at http://www.ibm.com/systems/support/ IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 15: Preinstallation Safety Information

    The major components topic contains an illustration that shows the location of the SAS RAID Modules labels. Note: This information is required when you register the SAS RAID Modules with IBM. Preinstallation safety information This topic contains important safety information. Read before installing this product.
  • Page 16 Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Statement 1 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 17 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 18: Handling Static-Sensitive Devices

    Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 19: Hardware Features And Specifications

    Hardware features and specifications This section provides a summary of the features and specifications for the IBM BladeCenter S SAS RAID Controller Module. The SAS RAID Modules support the following features: v 6 internal 1X SAS 3.0 Gb host connectivity to 6 blade slots v 2 internal 4X SAS 3.0Gb to 2 disk storage module (DSM) systems...

  • Page 20: Component Illustrations

    The following illustrations show the front and rear views of an IBM BladeCenter S chassis. Your hardware might have labels not shown in the following illustrations. Figure 1. Front view of an IBM BladeCenter S chassis IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 21: Logical Identifiers And Physical Location Codes

    The connectivity module option package contains the following items: v One IBM BladeCenter S SAS RAID Controller Module v One Battery Backup Unit (45W5002) is bundled with each IBM BladeCenter S SAS RAID Controller Module. v The RAID Controller Getting Started Guide v The Support CD, which includes: –...

  • Page 22: Related Documentation

    IBM Planning and Installation Guide for your BladeCenter unit to help you prepare for system installation and configuration. For more information, see http://www.ibm.com/systems/support/. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 23: Chapter 2. Prerequisite Hardware

    Note: Like all batteries, Battery Backup Units degrade over time. You should install Battery Backup Units within 90 days of the date of purchase so that they can begin recharging, and do not take them out of the IBM BladeCenter S chassis for extended periods of time.

  • Page 24: Quick Facts About Battery Backup Units

    Lit (green). The Battery Backup Units is being charged. Off. Fault Lit (amber). The Battery Backup Units has a failure. If the Fault LED is lit, replace the Battery Backup Units. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 25: Installing The Battery Backup Unit

    This topic shows the mechanics of performing a physical installation of the Battery Backup Units. The Replacing a battery section of this document details the steps to take to prepare the IBM BladeCenter S SAS RAID Controller Module for a battery replacement.
  • Page 26 Procedure 1. Open the release handle (rotate the handle down) 2. Slide the battery backup unit out of the media tray. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 27: Chapter 3. Understanding The Telnet Interface

    IP assigned to it. If you are using the default IP address your management system (the computer you are using to manage your IBM BladeCenter S components) must be physically connected through an Ethernet cable to the Advanced Management Module .
  • Page 28 10. At the Password prompt, type the initial default password, PASSW0RD (the sixth character is a zero). 11. Click OK. The Command Line Interface Shell screen opens. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 29: Chapter 4. Installing The Ibm Bladecenter S Sas Raid Controller Module

    Chapter 4. Installing the IBM BladeCenter S SAS RAID Controller Module This topic details the IBM BladeCenter S SAS RAID Controller Module installation and setup procedures. Before you begin Before you begin, do the following: 1. Install a SAS Expansion Card (CFFv) for IBM BladeCenter (Part Number - 39Y9190) into each Blade server that you want to communicate with the RAID Controller.
  • Page 30 A non-guided manual configuration using a direct connection to the Advanced Management Module. Log into the Advanced Management Module and perform the rest of the setup tasks. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 31: The Ibm Bladecenter Start Now Advisor Method

    The Advanced Management Module method About this task After you install the IBM BladeCenter S SAS RAID Controller Module, you can log into the Advanced Management Module and set the parameters of the modules so that you can begin configuring your integrated storage.
  • Page 32 What to do next If you experience any problems with setting these parameters, review the advanced verification procedures in the Troubleshooting section of this document. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 33: Installing Ibm Storage Configuration Manager

    5. When prompted to choose an install type, select SCM Full Install for all devices. 6. After you install the IBM Storage Configuration Manager, you are prompted to restart your workstation. TheIBM Storage Configuration Manager service starts automatically upon restart.

  • Page 34: Resetting The Passwords On An Sas Raid Module

    Module in bay 4 successfully powers on. The On message will be displayed in the Pwr column, and the message POST results available: Module completed POST successfully will display in POST Status column. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 35: Configuring Storage Through The Cli

    Slide the RAID Controller into the module bay until it stops. c. Close the release handle by rotating the handle up. d. Connect all cables to the module. Chapter 4. Installing the IBM BladeCenter S SAS RAID Controller Module...
  • Page 36 LUNs Mapped : ___________________________________________________________ Permission Volume |_________|_____________________|___________________________| ACCESS_READWRITE| Raid10_Pool:r10_vol_1| ACCESS_READWRITE| Raid10_Pool:r10_vol_10| ACCESS_READWRITE| Raid10_Pool:r10_vol_4| ACCESS_READWRITE| Raid10_Pool:r10_vol_3| ACCESS_READWRITE| Raid10_Pool:r10_vol_2| ACCESS_READWRITE| Raid10_Pool:r10_vol_9| ACCESS_READWRITE| Raid10_Pool:r10_vol_8| ACCESS_READWRITE| Raid10_Pool:r10_vol_7| ACCESS_READWRITE| Raid10_Pool:r10_vol_6| IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 37 <CLI> hostlun -map -volume Raid10_Pool:r10_vol_8 -permission rw -wwn 500062b00007e569 -name CliHost1 -lun 6 Working ... Host LUN 6 for host 500062b00007e569 and host name CliHost1 mapped to volume ’r10_vol_8’ in ’Raid10_Pool’ Chapter 4. Installing the IBM BladeCenter S SAS RAID Controller Module...
  • Page 38 HostWWN 500062b00007e569, HostName CliHost1 : LUNs Mapped : ___________________________________________________________ Permission Volume |_________|_____________________|___________________________| ACCESS_READWRITE| Raid10_Pool:r10_vol_1| ACCESS_READWRITE| Raid10_Pool:r10_vol_2| ACCESS_READWRITE| Raid10_Pool:r10_vol_3| ACCESS_READWRITE| Raid10_Pool:r10_vol_4| ACCESS_READWRITE| Raid10_Pool:r10_vol_10| ACCESS_READWRITE| Raid10_Pool:r10_vol_9| ACCESS_READWRITE| Raid10_Pool:r10_vol_8| IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 39 ACCESS_READWRITE| Raid10_Pool:r10_vol_7| ACCESS_READWRITE| Raid10_Pool:r10_vol_6| ACCESS_READWRITE| Raid10_Pool:r10_vol_5| |_________|_____________________|___________________________| If the upgrade did not complete successfully, collect the logs and contact IBM. Chapter 4. Installing the IBM BladeCenter S SAS RAID Controller Module...
  • Page 40 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 41: Chapter 5. Disconnecting Power To The Bladecenter Unit

    Note: A 9401 alert event is logged in the system if one of the following occurs: v The IBM BladeCenter S SAS RAID Controller Module is not turned off and the chassis is disconnected from the power source for more than 72 hours...
  • Page 42 Note: After you disconnect the BladeCenter S chassis from power, wait at least 30 seconds before you connect the BladeCenter S chassis to power again. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 43: Chapter 6. Updating Firmware

    Controller Module and the Advanced Management Module. After completing the installation procedures, check the current firmware level shipped on the IBM BladeCenter S SAS RAID Controller Module and visit the IBM BladeCenter support Web site to ensure that it is operating with the latest version of firmware.

  • Page 44: Subscribing To Notifications

    IBM Support website at http://www.ibm.com/support/. Follow the instructions attached to the code package to install and configure firmware updates. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 45: Chapter 7. Working With Storage Pools And Volumes

    RAID level to it which will provide a redundancy level. You can create a storage pool using IBM Storage Configuration Manager or by using the create pool command in the RAID Controller command line interface (see “create pool”...

  • Page 46: Understanding Raid Levels

    RAID 10 uses a process called striping across mirrors. This process requires a set of even numbered disks, with four disks being the minimum number required. The IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 47: Understanding The Predefined Storage Configuration

    (4,6,8,10,12 drives). Understanding the predefined storage configuration When you install your IBM BladeCenter S SAS RAID Controller Module, a predefined configuration is available to get you started. This topic details the specifics of that predefined configuration. Canned configuration The predefined configuration packaged with IBM BladeCenter S SAS RAID Controller Module is referred to as a canned config within the interface itself.

  • Page 48: Configuring Volumes For Use With Vmware

    | Slot 0 | 3832GB| 366GB|Viable| ONV | | 1 | 1|raid1| | Slot 1 | 279GB| 247GB|Viable| ONV | |____ |__|_____|________|_________|________|________|______|_____|________| Using IBM Storage Configuration Manager (SCM) IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 49 a. From the SCM navigation panel, select Health > Physical View, then select the Controllers tab. Select each controller and ensure both controllers have a status of Normal (Online). b. From the SCM navigation panel, select Configuration > Storage, then select the Storage Pools tab.

  • Page 50: Configuring Blades For Microsoft Cluster Service

    SAS Expansion Card, you can temporarily disable the Onboard SAS Controller by pressing F1 during the boot; this removes the Onboard SAS Controller from IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 51 the Adapter List screen and the remaining entry will be the SAS Expansion Card. HS20 and LS20 blade types will have a single SAS entry by default as the internal hard drive is connected using SCSI. Figure 4. Adapter List screen showing Onboard SAS Controller and SAS Expansion Card 2.
  • Page 52 Devices and I/O Ports screen displays. Figure 9. Devices and I/O Ports screen 2. Press Esc to exit the Devices and I/O Ports screen. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 53 3. When the <<<Press Ctrl-C to start LSI Logic Configuration Utility>>> prompt displays during system boot, press Ctrl+C to enter the LSI Logic Configuration Utility. The Adapter List screen displays, similar to Figure 10. Figure 10. Adapter List screen showing SAS Expansion Card 4.
  • Page 54 LUN1 or higher. If you start the drive mapping at LUN0, a boot delay will occur. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 55 For blades that have the SAS Connectivity Card and are configured to be booted from an external SAS drive, the internal hard drive must be removed. Except for the requirements to remove the internal disk and to map a boot volume to the blade, the configuration for internal hard drive boot and external SAS boot is identical.
  • Page 56 URL field. If you have the Advanced Management Module connected to your network, log in using the network IP assigned to it. If IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 57 IP address your management system (the computer you are using to manage your IBM BladeCenter S components) must be physically connected through an Ethernet cable to the Advanced Management Module . Note: The default IP address for the Advanced Management Module is 192.168.70.125.
  • Page 58 5. For IGMP settings, select Disable from the list of options. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 59: Chapter 8. Using The Raid Controller Command Line Interface

    Display help for commands If any <CLI> command is issued with the -help option, a contextual help page is displayed. Type help at the <CLI> command prompt to display the list of available commands. © Copyright IBM Corp. 2008, 2013...

  • Page 60: Display Commands

    BBU Firmware Revision : 58.0 BBU Expiration Date : Sat Jul 23 12:00:00 2016 Charging state information BBU Charging : False BBU Capacity (Hours) : 72+ IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 61: Detail Drive

    | Mount State |Ctl0|Ctl1| RPM |FW level| |_____________|____|____|_______|________| Online| 7200| BC1D| |_____________|____|____|_______|________| Drive SAS Address : 5000c5000d218b73 Vendor / Manufacturer ID : IBM-ESXS IBM Option Number : 42D0546 IBM FRU Number : 42D0548 IBM Part Number : 42C0279 Interface Type : SAS Disk Speed : 7200...

  • Page 62: Detail Pool

    If the missing drive comes back to make the pool viable, the state automatically changes to MV. When you acknowledge the alert, the state of the pool becomes UN. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 63: Detail Volume

    Information about a drive in the primary section is as follows: __________________________________________________________________________________________ | Slot | SerialNo | Cap | Grp | Usage | State | Mount State | Ctl0 | Ctl1 | |________|______________ ___|_______|________|_______|_______|_____________|______|______| 1:5| DQR9P6C00D3F| 33GB| DG2| GRP| Mounted| |________|__ _______________|_______|________|_______|_______|_____________|______|______| Information about a drive in the secondary section is as follows: _________________________________________________________________________________________...
  • Page 64 784875485454| READWRITE| |_____________________|___________|__________________| Pool information: ___________________________________________________________________________________________ | ID | Name |RaidType|OwnerCtlr|TotalCap|AvailCap| Status | State | Degraded |____|___________|________|_________|________|________|____________|__________|____________| pool1| IO 3| 33GB| 28GB| Viable| |____|___________|________|_________|________|________|____________|__________|____________| IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 65: Detail Volume Verbose

    detail volume verbose The detail volume verbose command creates output detailing information about all of the Logical Unit Numbers (LUNs). A LUN is a number assigned to a logical unit. Command arguments: <CLI> detail volume verbose Example: <CLI> detail volume verbose ______________________________________________________________________ Name |RaidType| HostWWN...

  • Page 66: List Drive

    |Drive# | E:T | SerialNo | Cap | Pool | Usage | State | Mount State | Ctl1 | Ctl2 | RPM | |_______|______|______________|_______|______|_______|_______|_____________|______|______|______| IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 67: List Pool

    1:4| DQR9P6C00D1H| 33GB| UNA| Dismounted| 1:5| DQR9P6C00D3F| 33GB| DG2| GRP| Mounted| 2:6| DQR9P6C00D8S| 33GB| DG2| GRP| Mounted| 2:2| DQR9P6C00D8U| 33GB| UNA| Mounted| 2:1| DQR9P6C00D8V| 33GB| UNA| Mounted| 2:3| DQR9P6C00D9A| 33GB| UNA| Mounted| 1:6| DQR9P6C00DBK| 33GB| UNA| Mounted| 1:3| J3XU3MVK| 33GB| UNA| Mounted| 1:1|...

  • Page 68: List Volume

    [-savehistory] : Saves alert history into a file. -code : alert code of the alert you want to take action on. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 69: Battery

    : id of the alert message to be taken action on . -ctlr : slotID of the controller where you want the action to be taken place on an alert message. [-create] : This option can be used to create a generic alert with the alert code specified by ’-code’...

  • Page 70: Cache Settings

    If you specify the –get option, the system default setting is displayed. If you specify the –ctlrsetting option, the write cache settings for the controller are set. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 71: Chpasswd

    chpasswd Use this command to change the password for the selected user on an SAS RAID Module. If the firmware level of your RAID controllers is older than 1.2.x.xxx, you need to change the password on both SAS RAID Modules at the same time. If the firmware level of your RAID controllers is 1.2.x.xxx or newer, then changing the password on one SAS RAID Module automatically changes the password on the other SAS RAID Module.

  • Page 72: Configure Access

    SSH| ENABLED| |____________________|_______________________| <CLI> configure access -set -disable telnet <CLI> configure access -get _____________________________________________ Access Protocol | Status |____________________|_______________________| TELNET| DISABLED| SSH| ENABLED| |____________________|_______________________| IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 73: Configure Alert

    configure alert The configure alert command selects the alert messages to send by email. Previously configured messages display as configured and can be cleared. Use the -get option to display the list of alerts and to build a local list of system alerts before using the –set option to configure the alerts.

  • Page 74: Configure Pool

    An error appears if you issue the -set option while the list is empty or if the timeout value is invalid. Command arguments: <CLI> configure timeout -[get | set <HR:MIN:SEC> | help] -help option IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 75: Controller Config

    <CLI> configure timeout -[get | set <HR:MIN:SEC> | help] Usage : configure timeout -[get | set <HR:MIN:SEC> | help] [-get] : Displays the CLI session timeout settings [-set] : Sets the CLI session timeout period. : Number of hours. The number must be less than two digits. : Number of minites.

  • Page 76: Email Alert

    : Deletes specific email id EMAIL : EmailId of the person who wants to get the alerts. SERVER : IP address of the SMTP server . IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 77: Enclosure Reporting

    PORT : Port number on which SMTP server listens . SENDER : Sender’s full IP address. SMTP domain name is extracted from it so it must be valid for email to work.The format of this input should be in user@domain format.

  • Page 78: Event Log

    If the selected object is a drive, the LED on that drive is litup. If the selected object is a pool or a volume, LEDs on all the drives making up that IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 79 object light up. The object can be specified using either the name or sequence number in the list returned by ’-getobject’ command. [-getobject] : This command with ’-getobject’ option is used to get a list of all the objects of that type. [-off] : Turns off the LEDs on all components Examples:...
  • Page 80 <CLI> locate –setobject –drive all <CLI> locate –getobject –volume Vol# VolName# GrpName# Capacity# HostLUN# Host-WWN testVol0 Grp1 1024 23abcd testVol1 Grp2 3590 abdef3 <CLI> locate –setobject –number 2 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 81: List Features

    list features Use this command to display currently enabled feature fields. Command arguments: <CLI> list features Example: <CLI> list features Current Machine Local Time: 08/26/2008 03:25:34 PM ____________________________________________________ | S.No | Features Availability |______|_________________________|___________________| Base Features | Enabled | Bound Mode | Enabled | Volume Copy | Disabled |...
  • Page 82 A dual controller reboot is required to bring the pool back online. <CLI> mountstate -setobject -dismount -pool my_pool IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 83: Post Result

    Note: Once a pool is dismounted, the pool can not be mounted using the mountstate -setobject command. A dual controller reboot is required to bring the pool back online. <CLI> mountstate -setobject -dismount -bbu 1 <CLI> mountstate -setobject -mount -bbu 1 <CLI>...

  • Page 84: Service Mode Conditions

    Command arguments: <CLI> service mode –getreason Reason details : string Recovery Hints : string IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 85: Shellscript

    Where: v -getreason lists any appropriate recovery options. Example: <CLI> service mode –getreason Current Machine Local Time: 08/26/2008 03:35:15 PM The reason for service mode is “DRV_MISMATCH_RB”. Reason details : “Rebinder does not see the same drives as survivor.” Recovery Hints : “Reboot or Replace the controller” shellscript The shellscript command runs a shell script in the RAID controller.

  • Page 86: Shutdown

    ’-state online’ option to the active controller. If the controller to which this CLI session is connected to is being requested to be powered off,the user will lose the CLI session. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 87: Swversion

    swversion The swversion command retrieves and displays the software version. Command arguments: <CLI> swversion Example: <CLI> swversion Current Machine Local Time: 11/27/2009 11:27:09 PM Software version : H-2.0.2.6 UBoot version : H-1.1.4.5 OS version : H-2.4.20.11 SES version : 0105 BMC version : S0BT07c 011A 06/30/2009...

  • Page 88: Validate Key

    [POOL_NAME] - Specifies the name of the drive pool. v [ENCLOSURE]:[TRAY] - Specifies the drive bay number by enclosure number and tray number. Example: <CLI> add mirror -pool Grp1 -drives 1:1 1:3 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 89: Assimilate Drive

    assimilate drive Use this command with foreign drives, which are drives that were written on another system using the controller software or a system using another vendor’s software. By running this command with the -set option, you can record the information pertinent to this controller in the drive region reserved for metadata.

  • Page 90: Copyback

    PORT : Port value can be either ’0’ or ’1’. POOL_NAME : Pass a unique name for this Drive Pool Pool name is maximum of 12 characters and contains only alphanumeric and underscores. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 91: Create Volume

    Where: v [ENCLOSURE]:[TRAY] - Specifies the drive bay number by enclosure number and tray number. v [0|1|10|5] - Allows selection of raid type. v [0|1] - Allows selection of port. v [POOL_NAME] - Defines the name of the pool. A drive pool is a defined set of drives. Each volume that is exposed to host systems is completely contained within a drive pool.

  • Page 92: Delete Pool

    An error message is displayed if the target pool is not found. Example: <CLI> delete pool –name Group0 No such drive pool Please re-execute the command with valid pool name available IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 93: Delete Volume

    delete volume This command deletes a master volume. Command arguments: <CLI> delete volume –name poolname:volumename Where: v poolname:volumename - Specifies pool name and volume name. Volume name can be up to 12 characters long and contain alphanumeric and underscores; it must be unique across the pool on which it is created.

  • Page 94: Host

    <CLI> host –get HostWWN 784875485454 : LUNs Mapped Permission Volume ACCESS_READWRITE pool1:vol1 HostWWN 123456789abcdef0 : No LUNs Mapped HostWWN 123456789abcdef1 : No LUNs Mapped IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 95: Hostlun

    hostlun Use this command to map or unmap a volume to a host using the specified LUN number or to get a list of all host LUNs. Important: When using this command with the -unmap argument to unmap a volume to a host, the command requires you to end all application I/O processes on the LUN that is being unmapped and to shut down any active Blade servers in accordance with the recommended non-concurrent practices.

  • Page 96: Volume Services Commands

    (tray) number. You can add one or more drives to the pool. Example: <CLI> add capacity –pool Group0 –drivelist 1:3 Capacity added successfully IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 97: Datascrub

    datascrub The datascrub command views or sets the datascrub policy. The -auto flag specifies whether background scrub should be enabled. If a problem is found, the policy to fix it or create bad blocks is defined in the flash configuration file. Command arguments: <CLI>...

  • Page 98: Initialize

    3:5000c5000a832023| 5000c5000a832021| 5000c5000a832021| 1:4:0| 3:500000e0177202d0| 500000e0177202d2| 500000e0177202d2| 1:3:0| 3:5000c5000a83b72f| 5000c5000a83b72d| 5000c5000a83b72d| 1:2:0| 3:5000c5000a832023| 5000c5000a832022| 5000c5000a832022| 1:4:0| 3:500000e0177202d0| 500000e0177202d3| 500000e0177202d3| 1:3:0| 3:5000c5000a83b72f| 5000c5000a83b72e| 5000c5000a83b72e| |_________|_____________________|_______________________|_______________________| IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 99: Synchronize Volume

    synchronize volume The synchronize volume command synchronizes a volume immediately to ensure that redundant information is valid. You can also use this command to perform a parity check on RAID 5 volumes and a mirror consistency check on mirrored volumes. Any errors found during the check are handled according to the defined datascrub policy found in the flash configuration file.

  • Page 100: Using The Command Line To Configure Storage

    -map -volume A2R5:V2 -permission rw -wwn 500062B00007E0D0 -lun 1 hostlun -map -volume A2R5:V2 -permission rw -wwn 500062B00007E0D1 -lun 1 8. Verify host mapping IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 101 host -get Chapter 8. Using the RAID Controller command line interface...
  • Page 102 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 103: Chapter 9. Configuring Zones

    Due to the nature of RAID technology, the default predefined zone used with the IBM BladeCenter S chassis is set so that all the Blade Servers can communicate with all of the disk storage. In the course of troubleshooting, you might want to isolate a Blade Server as a diagnostic tool, but it is recommended that you maintain the default zoning settings for regular operations.
  • Page 104 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 105: Chapter 10. Attaching An External Tape Device To The Sas Raid Module

    SAS storage tape device. This chapter describes the installation process for the following supported tape devices: Table 8. Tape devices supported by the IBM BladeCenter S SAS RAID Controller Module Supported tape devices IBM System Storage TS2230 Tape Drive Express Model...

  • Page 106: Updating Firmware Prior To Connecting A Tape Device

    8. If the tape device is not visible after completing these steps, contact IBM support. For additional information about the supported tape devices, go to http://www.ibm.com/support. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 107: Chapter 11. Troubleshooting

    Controller into service mode, see the "Shutdown and Recover" topic in the IBM Storage Configuration Manager online help. Understanding LEDs This topic describes what the LED lights on your IBM BladeCenter S SAS RAID Controller Module signify. Power – OK LED Power Indicators are used on each component to indicate the status of the power distribution network within that component.

  • Page 108: Light Path Diagnostics Led Details

    Manager to provide a notification that the storage system is in a state that requires attention. The system information LED is also used by the Light IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 109 Manager to provide an external indication that the SAS RAID Module storage system has an activity in progress that might prevent access to the SAS RAID Module management facilities through the user interfaces. Valid States: OFF, SOLID, SLOW BLINK OFF – There are no conditions that require attention. SOLID –...
  • Page 110 FLASHING – The flash rate of the Activity LED indicates SAS RAID Module a rate proportional to the level of SAS interface (host and/or device) activity as determined by the SAS Bridge Device. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 111 Figure 22. SAS RAID Module light path indicators Battery backup unit light path indicators and valid states The SAS RAID Module relies on each battery backup unit to provide power to preserve its respective SAS RAID Module cache memory. Each battery backup unit supports the following light path indicators and valid states.
  • Page 112 OFF – There have been no faults or conditions detected by the SAS RAID Module with the DSM that can be serviced using the light IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 113 path diagnostics indicators. The DSM is not in a condition that permits a repair/replacement activity. SOLID – There has been a fault / condition detected by the SAS RAID Module with the DSM that can be serviced using light path diagnostics indicators.

  • Page 114: Performing Advanced Verification Procedures

    Using a secure shell, log into the RAID Controller. v The default username is: USERID v The default password is: PASSW0RD (the sixth position is the numeral zero) IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 115: Understanding Ibm Bladecenter S Sas Raid Controller Module Alerts

    This topic details how to read alerts you might see while administering your RAID Controller. The IBM BladeCenter S SAS RAID Controller Module displays alert information that keeps you informed as to the state of your system while providing for advanced diagnosis and guidance to correct errors and device failures.

  • Page 116: Alert Types Generated By The Raid Controller

    0xxx – System Status Information Alert Codes v 1xxx – Failure Detected or Predicted Alert Codes v 2xxx – Ready for Service Alert Codes IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 117: Alert Attribute Descriptions

    v 4xxx – Warning – Action Required Alert Codes v 5xxx – Warning – Possible Action Required Alert Codes v 9xxx – Critical Status Notification Alert Codes Note: The thousands digit indicates the severity and user action. The hundreds digit indicates the RAID Subsystem component associated with the alert: v 0xx Enclosure v 1xx Controller HW-FW...

  • Page 118: System Enclosure Alerts

    See “Replacing a single controller using the CLI” on page 154 or “Replacing a single controller using the SCM” on page 155. This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 119 5001 • 9000 5001 Controller warning - power supply voltage out of range Explanation: Power supply voltage is not yet critical, but is out of the normal operating range. Potential causes are power supply failure and controller sensor failure. System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is notified of this alert by e-mail.

  • Page 120: Drive Enclosure Alerts

    System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail. Alert clears automatically after 120 seconds. Operator response: Acknowledge to clear the alert immediately. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 121 0004 • 4010 0004 Drive enclosure enclosure_ID firmware updated Explanation: Drive enclosure firmware has been successfully updated. The controller updates drive enclosure firmware as part of the controller firmware update process initiated by the user or automatically whenever a non-matching drive enclosure firmware revision is detected during controller system boot. System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail.
  • Page 122 “Replacing a Disk Storage Module (non-concurrent procedure)” on page 161). This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 123 5013 • 9004 5013 Drive enclosure enclosure_ID warning - power supply current out of range Explanation: Drive enclosure power supply current is not yet critical, but is out of the normal operating range. Potential causes are power supply failure and current sensor failure. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail.
  • Page 124 To avoid indeterminate data loss, ensure that the “data in cache” indicator is not illuminated before removing any controller or battery. Do not restart the system with any previously connected drive missing. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 125: Controller Informational Alert History Log Events

    0101 • 0111 Controller informational alert history log events The alerts in this section are generated for logging controller status. These operator never sees them as active alerts. 0101 Disorderly shutdown detected - System restored from battery backup Explanation: The controller backup battery system allows for recovery of cached write data when power fails unexpectedly.

  • Page 126: Controller Informational Alerts

    This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. Masking the alert does not prevent the controller fault light from illuminating. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 127: Controller Warning Alerts

    0102 • 1101 Controller warning alerts The alerts in this section are generated as controller state warning messages. 0102 Controller in survivor mode - Redundant controller controller_ID is offline Explanation: In a redundant controller system, if one controller enters service mode and the other survivor controller assumes ownership of all LUNs, the surviving operational controller generates this alert.
  • Page 128 Operator response: Use manual to determine proper drive configuration for Zero Step Setup. If the alert is still active more than 60 seconds after you ensure that the correct drive configuration exists, perform a Disk Connectivity Diagnosis. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 129 4101 • 5002 This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. 4101 Controller diagnostic information available. Please collect controller logs. Explanation: Uncollected cdump image exists and overwrite protection delay has not expired. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail.

  • Page 130: Controller Critical Alerts

    If alert 1104 is generated again after the reboot, replace the controller. See “Replacing a single controller using the CLI” on page 154 or “Replacing a single controller using the SCM” on page 155. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 131 1105 • 1107 1105 Controller controller_ID critical failure detected - Unrecoverable HW error Explanation: An unrecoverable hardware error has been detected in the controller. The controller continually monitors the health of the RAID Storage Processor and microprocessor subsystem. When this alert is generated, the controller can no longer continue normal operation.
  • Page 132 The alert clears automatically when the controller enters redundant operation or reboots as a survivor controller. Operator response: Look for additional alerts to determine the reason why the controllers cannot bind. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 133: Battery Informational Alert History Log Events

    9100 • 9103 9100 Controller controller_ID FW update failed Explanation: The controller firmware update process has failed. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail. Alert clears when a firmware update completes successfully. Operator response: Perform the following steps: 1.
  • Page 134 System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail. Alert clears automatically. Operator response: None. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 135: Battery Alerts

    0206 • 0210 0206 Battery battery_ID connected to memory Explanation: Battery has been connected to memory and will provide some amount of battery backup. System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail.
  • Page 136 Operator response: Correct the problem. Ensure that a working battery is in place (see “Replacing a Battery Backup Unit” on page 177). This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 137 4200 • 5201 4200 Battery missing Explanation: Configuration supports a battery, but no battery is detected by the SES controller. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail. Alert clears when a battery is inserted. Operator response: Insert a battery (see “Replacing a Battery Backup Unit”...

  • Page 138: Disk Drive Informational Alerts

    System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail. Alert clears automatically after 120 seconds. Operator response: Acknowledge to clear the alert immediately. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 139 0308 • 2000 0308 Replacement drive drive_ID detected, and assigned as global spare Explanation: A new replacement drive has been detected and assigned as a spare. System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail.
  • Page 140 Operator response: Replace the battery (see “Replacing a Battery Backup Unit” on page 177). This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 141: Disk Drive Alerts

    2300 • 0317 2300 Drive drive_ID ready for service Explanation: Drive is ready for removal. Possible causes: v Dismount request from operator v Presence of an unreliable drive (failed or undiscoverable yet detected by SES) v Presence of an unsupported drive System action: Drive fault light turns on, indicating "ready to remove"...
  • Page 142 Operator response: Replace the failed drive (see “Replacing a failed drive” on page 167). This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 143 1301 • 1307 1301 Drive drive_ID failure detected - Previous drive status was unassigned Explanation: Drive failure condition caused controller to fail an unassigned, foreign, or IM drive. System action: Drive mount state is set to DISMOUNTED. By default, the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail.
  • Page 144 SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail. Alert clears when the unsupported drive is removed. Operator response: Remove the unsupported drive. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 145 4301 • 4304 4301 Unmasked drive firmware level is unsupported Explanation: A disk drive with an unsupported firmware level is detected by the controller. System action: The controller will not configure the disk drive. Operator response: Remove the disk drive with the unsupported firmware level, or upgrade the disk drive firmware level.
  • Page 146 Alert clears automatically when at least one drive is discovered. Operator response: Acknowledge to clear the alert immediately. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 147 5305 • 5311 5305 Unreliable drive drive_ID detected. Explanation: Unreliable drive discovered. System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is notified of this alert by e-mail. Alert clears when the drive is removed. Operator response: Acknowledge to clear the alert immediately.
  • Page 148 System action: By default, the SAS RAID Module system information indicator is turned on and the operator is not notified of this alert by e-mail. Alert clears automatically after 120 seconds. Operator response: Acknowledge to clear the alert immediately. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 149: Drive Group Alerts

    9304 • 0400 9304 One or more outstanding alert 9302 conditions exist. Acknowledge to proceed with shutdown. Explanation: System shutdown initiated with outstanding 9302 alerts. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is not notified of this alert by e-mail.
  • Page 150 Operator response: This alert can be masked so that it does not trigger the SAS RAID Module system information indicator. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 151 4010 • 5403 4010 No viable drive groups available in system Explanation: At least one configured drive group member drive is discovered, but no viable drive groups exist in the system. Non-viable drive groups cannot expose LUNs to any host because the controller cannot create a complete data set from the drives that are present.
  • Page 152 Note: In the R1 release, you must reboot the system with the missing drives in place in order to return the group and its associated volumes to the mounted viable state with mapped LUNs online and accessible. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 153 5720 • 9406 5720 Spare drive carrier tray_ID has been disqualified, drive carrier spare drives converted to global spares Explanation: A group is created such that an existing spare tray is no longer qualified as a spare tray. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is not notified of this alert by e-mail.
  • Page 154 Operator response: Acknowledge to clear the alert immediately. Note: Acknowledging the alert causes the affected drive group to be removed from the MG list. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 155: Volume Alerts

    9412 • 3500 9412 Drive group group_ID volume migration in progress and destination group is missing. Volumes not completely migrated to destination have been deleted. Explanation: Volume migrate was suspended or interrupted, and the destination group is not available at system reboot time.
  • Page 156 System action: By default, the SAS RAID Module system information indicator is turned on and the operator is not notified of this alert by e-mail. The volume is deleted. Operator response: Acknowledge to clear the alert immediately. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 157: Host And Connectivity Alerts

    9511 • 5600 9511 Volume volume_ID data redundancy error encountered - Bad blocks created in LBA range LBA1 to LBA2 Explanation: Redundancy scan found and corrected incoherency, but created bad blocks. System action: By default, the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e-mail.

  • Page 158: Controller Configuration Alerts

    System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail. Alert clears automatically. Operator response: None. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 159 0703 • 5701 0703 Controller identity updated Explanation: Other controller and backplane WWNs match each other, but the WWN of this controller does not match them. System action: By default, the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e-mail.
  • Page 160 Operator response: Perform the following steps: 1. Correct the problem. 2. Reboot the controller. 3. If the problem persists, perform a concurrent controller firmware update. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 161: Understanding The Logs

    The collected files are aggregated into a single tar file. The tar file is named using the date, time and the IBM BladeCenter S chassis serial number. An example for a file collected on June 2, 2008 (20080602) at 3:17:42 PM (151742 in 24-hour time) from the RAID Controllers in IBM BladeCenter S chassis 23A6789 is as follows: 20080602.151742.23A6789.tar...

  • Page 162: Command Line Parameters

    FTDC Utility and enter this parameter. Keep in mind that the First Time Data Capture Utility may disrupt host I/O operation. Do not enter this parameter unless directed to do so by the program. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 163 -ldir This optional parameter supplies the name of a subdirectory where the program stores the tar file. If you do not supply the parameter, the program places the tar file in a subdirectory named ftdc_files. Note: The directory name supplied with this parameter must be valid for the operating system in use (Windows or Linux).

  • Page 164: Non-Concurrent Repair Procedures

    |_____________|________________|____________________|_________|_________| 6. At the <CLI> prompt, enter shutdown –ctlr <CONTROLLER 0 OR 1> –state servicemode –readytoremove and press Enter to prepare the controller for IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 165: Replacing A Single Controller Using The Scm

    3. Remove any externally attached devices that are connected to any of the four SAS ports on the RAID Controller that is being replaced. 4. Log into the IBM Storage Configuration Manager. 5. From the navigation panel, select BC-S SAS RAID Module > Health >...
  • Page 166 Click Off next to Location. The blue chassis identification LED will turn off. Results If the problem is not resolved, collect the logs and contact IBM. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 167: Replacing Both Controllers

    7. Verify that the SAS RAID Modules are operating in a dual configuration mode. a. Log into IBM Storage Configuration Manager. b. Select BCS SAS RAID Module > Health > All Resources. c. Verify that the status is Normal (Online).

  • Page 168: Replacing 6-Disk Storage Module With 12-Disk Storage Module From Command Line Interface (Cli)

    | Ports | LUNs |_____________|________________|____________________|_________|_________| Ctlr0| PRIMARY| Ctlr1| SECONDARY| |_____________|________________|____________________|_________|_________| <CLI> shutdown -system -state servicemode Current Machine Local Time: 03/04/2013 04:37:16 PM Shutdown Command Successful IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 169 4. Remove the 6-DSM from the chassis. a. Open the release handles on the DSM (rotate the top handle up and the bottom handle down) to disengage the DSM from the IBM BladeCenter S chassis. b. Slide the DSM out of the IBM BladeCenter S chassis.

  • Page 170: Updating Controller Firmware

    Go to Shutdown and Recover page to reboot both controllers. This message indicates that the SAS Switch firmware update completed successfully. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 171: Replacing A Disk Storage Module (Non-Concurrent Procedure)

    DSM. If at least one IBM BladeCenter SAS Connectivity Module is installed in the IBM BladeCenter S chassis, the location of each drive is determined by the IBM BladeCenter SAS Connectivity Module zoning configuration that you have selected for the IBM BladeCenter S system.

  • Page 172: Replacing A Media Tray

    Make a note of the Current IP Configuration for SAS Switch Subsystem. The values to note are: v IP Address v Subnet Mask IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 173 8. Insert the new Media Tray into the chassis. a. Slide the media tray into the IBM BladeCenter S chassis until it stops. b. Close the release handles (rotate the top handle down and the bottom handle up).

  • Page 174: Concurrent Repair Procedures

    |_____________|________________|____________________|_________|_________| 5. At the <CLI> prompt, enter shutdown –ctlr <CONTROLLER 0 OR 1> –state servicemode –readytoremove and press Enter to prepare the controller for IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 175 Click Monitors > LEDs > Media Tray and Rear Panel LEDs. c. Click Off next to Location. The blue chassis identification LED will turn off. Results If the problem is not resolved, collect the logs and contact IBM. Chapter 11. Troubleshooting and support...

  • Page 176: Replacing A Single Controller In A Dual Controller Configuration Using The Scm

    19. Ensure that no additional warnings or critical alerts are generated for the replacement controller. 20. Connect any externally attached devices that were previously connected to any of the four SAS ports on the RAID Controller. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 177: Replacing A Failed Drive

    8. To verify that the alerts related to the failed drive are no longer in the Active Alert List, select BCS SAS RAID Module > Health > Active Alerts. 9. If the problem is not resolved, collect the logs and contact IBM. Chapter 11. Troubleshooting and support...

  • Page 178: Replacing A Disk Storage Module

    |RaidType|OwnerCtlr|TotalCap|AvailCap| Status | State | Degraded |____|_____________|________|_________|________|________|_________|__________|____________| | 1 | RAID10_Pool | 10 | Slot 1 | 2095GB | 1975GB | Viable | ONV | No IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 179 |____|_____________|________|_________|________|________|_________|__________|____________| State: OFN/SN=Offline Non-viable/Service Non-viable ONF/OFF/SF=Online Failed/Offline Failed/ Service Failed ONV/OFV/SV= Online Viable/Offline Viable/Service Viable ONN=Online Non-viable/Pending Non-Viable; one or more drives are missing in this pool. The pool state changes to ONV if missing drive(s) comes back to the pool. The pool state changes to OFN if the user acknowledges the alert.
  • Page 180 |-----------------------------------------------------------------------------------------| | Msg: Drive 01:02 ready for removal |=========================================================================================| | 2300 | 39 | 20090915141523 | 1 | Info |5005076b0741417f| 0 | Unmasked | IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 181 State: OK=healthy M=missing P=PFA predicted failure U=unreliable (M/P/U can be combined) INI=initialized UNS=unsupported (non-IBM) drive PM=path missing IMD=incompatible metadata with this software version; either assimilate drive or update controller firmware. UNF=firmware version unsupported for drive 11. Enter list pool and press Enter to list the pool summary for each storage pool.
  • Page 182 DSM, alert 5014 will generate to indicate that the DSM firmware versions are not equivalent. To resolve this condition and clear the alert, perform a non-concurrent system reboot or non-concurrent firmware update. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 183: Removing And Reinserting An Active Controller

    UNF=firmware version unsupported for drive What to do next If the problem is not resolved, collect the logs and contact IBM. Removing and reinserting an active controller You can resolve some software problems associated with an IBM BladeCenter S SAS RAID Controller Module by removing and reinserting the same RAID Controller without significant interruption to the server.
  • Page 184 4. In the Inactive session timeout value field, select the timeout value for this Web session and click Continue. The Advanced Management Module window opens. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 185: Replacing A Media Tray

    Slide the RAID Controller into the module bay until it stops. c. Close the release handle by rotating the handle up. d. Connect all cables to the module. The IBM BladeCenter S will detect that you have reinserted the RAID Controller and automatically powers it on. Replacing a media tray Perform the following steps to concurrently replace the IBM BladeCenter S chassis media tray using the RAID Controller command line interface.
  • Page 186 Existing Alerts : _____________________________________________________________________________________ |AlertCode| Id | Time |SlotID| Severity | | Ackable |MaskState| |=====================================================================================| 6 | 180 |20100219131844| Info |5005076b07419fff| 1 |Unmasked | IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 187: Replacing A Battery Backup Unit

    | Msg: Media tray was removed or swapped |=====================================================================================| 10. Insert the new media tray into the chassis. a. Slide the media tray into the IBM BladeCenter S chassis until it stops. b. Close the release handles (rotate the top handle down and the bottom handle up).
  • Page 188 7. Remove the Battery Backup Unit from the media tray. a. Open the release handle (rotate the handle down). b. Slide the Battery Backup Unit out of the media tray. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 189 Click Monitors > LEDs > Media Tray and Rear Panel LEDs. c. Click Off next to Location. The blue chassis identification LED will turn off. If the problem is not resolved, collect the logs and contact IBM. Replacing a Battery Backup Unit using the IBM Storage Configuration Manager Perform the following steps to concurrently replace the Battery Backup Unit (BBU) using the IBM Storage Configuration Manager.

  • Page 190: Troubleshooting Known Issues

    In configurations where outage due to brown outs are unacceptable, ensure your system is protected with an Uninterrupted Power Supply (UPS) or other similar solution. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 191: Data Package Collection In The Intermediate State

    Data package collection in the intermediate state Issue: If you are using the IBM Storage Configuration Manager to collect a data package and one or more of your RAID Controllers is in an intermediate state you will not be able to collect this package, and the following message appears: The Collect Support Data operation is complete, with errors.

  • Page 192: Post And Tcp/Xml Communication Error Upon Startup Or Reboot

    3. Verify no critical or warning alerts exist. If there are critical or warning alerts, resolve the issues that caused them before starting the firmware update process. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 193: How To Reset The Sas Raid Controllers To The Factory Defaults

    How to reset the SAS RAID controllers to the factory defaults This section contains information about how to reset the SAS RAID Module to the factory defaults. Before you reset the SAS RAID Module to the factory defaults, you must end all application I/O processes and shut down any active Blade servers in accordance with the recommended non-concurrent practices.

  • Page 194: Resolving Dsm Firmware Mismatch Issue When Dsm_Sff Is Installed

    Figure 26. Alert 9004 is caused by controller failed to flash the DSM firmware due to the firmware downgrade preventing mechanism of DSM_SFF module IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 195 Figure 27. <CLI> list controller 2. Perform RSSM firmware upgrade to the latest version of firmware (version 1.3.x.xxx or above). Please refer to IBM BladeCenter S SAS RAID Controller Module Installation and User's Guide Chapter 6 and 11 for detail instructions.
  • Page 196 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 197: Appendix. Getting Help And Technical Assistance

    Appendix. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.

  • Page 198: Using The Documentation

    Standard upload with the system serial number: http://www.ecurep.ibm.com/ app/upload_hw v Secure upload: http://www.ibm.com/de/support/ecurep/ send_http.html#secure v Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 199: Creating A Personalized Support Web Page

    Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/supline/products.
  • Page 200 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 201: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 202: Trademarks

    Therefore, a solid-state device has a maximum number of write cycles that it can be subjected to, expressed as “total bytes written” (TBW). A IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 203: Particulate Contamination

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 204: Documentation Format

    Further certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 205: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 206: European Union Emc Directive Conformance Statement

    Verträglichkeit von Geräten Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)”. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland. IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...

  • Page 207: Japan Vcci Class A Statement

    914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M372 IBM-Allee 1, 71139 Ehningen, Germany Telephone: +49 7032 15 2941 Email: lugi@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse...

  • Page 208: Japan Electronics And Information Technology Industries Association (Jeita) Statement

    This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 209 Taiwan Class A compliance statement Notices...
  • Page 210 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 211 73, 97 Canada Class A electronic emission replacing 167 service mode command 97 statement 195 DSA, sending data to IBM 188 shellscript 75 capturing with FTDC utility 151 DSM 1 show raid levels 75 chassis replacing 161, 168...
  • Page 212 56 United States FCC Class A notice 195 Russia Class A electronic emission list features command 71 statement 198 list killedpaths command 88 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 213 validate key command 78 view long running tasks command 89 VMware 38 volumes 35, 38 create volume command 81 delete all command 87 delete volume command 83 detail volume command 53 detail volume verbose command 55 expand -volumel command 87 global spare command 83 list volume command 58 synchronize volume command 89...
  • Page 214 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module...
  • Page 216 Part Number: 00D9332 Printed in USA (1P) P/N: 00D9332...

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